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Lorenzo
Tech ID#: 12
Reviews: 230
Average: 4.95 stars

Lorenzo

Technician
Lorenzo has received 230 reviews, averaging:

Lorenzo's Bio:

Hi, my name is Lorenzo Herrera, I am 25 years old and I currently live in Belen, NM. I have a beautiful family that God has blessed me with: two sons and my girlfriend. In my free time I enjoy being outdoors. My favorite hobbies are snowboarding, fishing, camping and spending time with my family. I enjoy my job because I want to assist customers in the safety and maintenance of their garage doors. I look forward to any questions you may have and would be more than happy to help with any of your garage door needs. I hope you have a wonderful day.
Review:

Lorenzo and Mario did a wonderful job of servicing my Precision garage door. They were fast, professional, and pleasant. My door is now back to a smooth, quiet and reliable operation.
Kelly Mcdougall
Lorenzo Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Lorenzo was very nice & polite. He Did an excellent job installing our new garage door unit. Very pleased with his work!
Charles Womack
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Lorenzo responded very quickly after hours to rescue my broken garage door. Lorenzo has worked on my door before--he is friendly, courteous and very knowledgeable. The door is better than new now. I enjoyed his brief visit--but I hope he never has to return again for repairs!
Kathleen Adams
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The spring on our garage door broke and it was not covered under the home warranty. Precision was the company the home warranty company was going to send out prior to finding out the service was not covered. Someone from Precision actually called me before I was off the phone with the warranty company. They had convenient same day appointments. The tech, Lorenzo, called prior to his arrival, gave us an accurate estimate, and completed the work quickly and thoroughly. He did an outstanding job! The garage door works so much better than ever! I highly recommend Precision Garage Door of Albuquerque!
Lisa S.
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Lorenzo gets 5-STARS as he was very courteous. He is attentive to detail and extremely accomplished in his work knowledge. They say, to get something repaired in Santa Fe, is like waiting for grass to grow. Lorenzo was extremely fast in his service response. I will recommend Precision Garage Door to all of my acquaintances at the lab. Thanks Lorenzo.
John Judkins
Lorenzo Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Second time using Precision; excellent service by Lorenzo. He arrived right on time and took care of our issue. Thanks, Precision!
Karl Johnson
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

I got my new garage door opener a little over a year ago. One evening when I closed the door from the switch, the door went down but then came right back up and did it several times. Fortunately I could close it as far down as about an inch from the ground so no one could get in. The next morning, I called Precision to get it looked at. They got the same gentleman that installed the door at my house by 9:00 a.m. and he quickly re-programmed the door and all was well. There was no charge. Fast, courteous service.
Susan Pearson
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Lorenzo was our Technician and did a great job! Very friendly and knowledgeable. He went above my expectations by cleaning up our wires, putting in a new light bulb and doing a full diagnosis on the garage door. Garage is smooth now and got that peace of mind with the lifetime warranty.
Jordan & Ana Bailey
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The Tech was on time and courteous. He found the problem and fixed it.
Fred Trussell
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I have used Precision Overhead Door twice and could not recommend them higher. If I could give them 6 stars I would.
Norm Walter
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I am very satisfied with the work that was done. A counter weight spring broke around 12:30pm. I called Precision and they were able to send someone out the same afternoon. The Technician that came out (Lorenzo) was very knowledgeable and friendly. My door is 30 years old and it was in need of some TLC. Lorenzo replaced the broken spring and also replaced all the roller bearings and some other worn out parts. He had all the work completed in about 90 mins. I did spend more than I was planning on but it needed it. I use my garage door as the "front" door. I go in and out through it several times a day so it gets a lot of use. It's working better now than it ever has I would say. I would highly recommend Precision.
Rick Morse
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Ease of scheduling; prompt and professional service as well as price were all factors in my decision to utilize Precision. My service technician called to ask if he could arrive early. He explained all of my options and pricing in advance. There was absolutely no pressure or "up selling ". Highly recommend Precision without reservations. Thank you and I have already informed neighbors of your Compsny
Tim Brown
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Technician Lorenzo Herrera was friendly, and knowledgeable and gave us options of the service Precision Door Service offers. Mr Herrera shied us the problem, fixed it and showed us what was needed. He even noticed my Purple Heart license and offered me a Veterans discount. I would definitely recommend him and your Service to friends. Thank you.
Luis Castro
Lorenzo Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Lorenzo was the best! One of the best repair experiences I have ever had. Only complaint...if they are going to be this awesome I wish they did more than garage repair!
Shawna & george Laity
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Certified technician Lorenzo Herrera arrived promptly to assess and repair our 28-year old garage door system. He was very friendly, courteous and knowledgeable. We are so pleased with his expertise and demeanor. We would certainly recommend him and his company for their services. Thanks, Lorenzo! We give you a 5-star rating!
Lois Curtis
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Satisfied with my garage repair. He was very helpful check my whole system to make sure everything was working well.
Jairo Ramirez
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Lorenzo showed why my garage door opener was kapute and thoroughly explained my options for repairs. He was very quick and neat with his installation of a new opener and very thorough in going over the features and how to use the new openers including programing my wife's car. A billing dispute was positively resolved.
Melvin Chambers
A Response from: Tyler Amundson

Thank you for the kind review! I'm glad Lorenzo was so helpful and that we could take care of all of your issues.

Lorenzo Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

We called Precision this am as the spring on our garage door had snapped during the night. They sent someone out within an hour to fix our door. Lorenzo did a terrific job....very personable, professional fellow. Our garage door was fixed within 2 hours. I would highly recommend this business and will definitely use them again should the need arise. Thank you for the prompt service. The Hills.
Steven Hill
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My garage door was stuck in the up position. I had no idea what was wrong with it. Lorenzo came and knew what was wrong in an instant! He explained what needed to be done, which parts needed replacement and how he would do it. I was impressed by his expertise and professionalism. Had the job done in about 1 and 1/2 hours- expensive, but guaranteed for life and I felt it was really quality work!
Donna L
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We have used Precision for a number of years. They are excellent to deal with, always on time and extremely professional.
Greg Geer
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Great, fast service as always. I had to replace the spring rod mechanism today. I called around 9, it was replaced (with a lifetime warranty) by11:30.
Kippur Flax
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Lorenzo Herrera truly impressed me. He was professional and polite. He knew exactly what was wrong with my garage door and proceeded to fix it. He was prepared with everything that was needed. It is very rare to find any agency anymore that provides such excellent customer service and their employees have a positive work ethic and are thoroughly trained in their profession. Mr Herrera takes great pride in what he does and he does it well. KUDOS to you
Mary Kay Boulton
A Response from: Tyler Amundson

Thank you for such a kind review! We are happy that Lorenzo provided such a great experience for you and will pass your praise on to him.

Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My 27 year old garage door opener finally died, Lorenzo educated me and suggested what needed to be done. He was very professional and friendly, did a great job.
Janet Mitchell
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Extremely quick response to a warranty issue. Everything completed perfectly & efficiently. Thank you!
James D
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Thank you for taking care of our problem so promptly today! I called to report our problem about 1:00pm, and Lorenzo and Chris arrived about 3:25pm. They were able to fix the minor problem and provide a tune up for the door, as well. Thanks so much!
Marion Turner
Comment from: Marion Turner

By the way, Gary, CONGRATULATIONS on your purchase of Precision!!! The best of luck to you and your employees in the future!!!!!!!! Leslie Turner

Lorenzo Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

My garage door was sticking and making a terrible noise. I called Precision and a technician came the next morning. He fixed the problems and the door works like new again!
Rosalie Otero
Lorenzo Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Fast. Excellent customer service. Offered options for the job and was shown a complete breakdown of each (most expensive fix was not forced). Thorough workmanship. Completely explained everything that was done. Highly satisfied. Would definitely recommend to anyone interested in great, quality service!
Teresa Page
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

The service technicians, Lorenzo and Chris, were friendly, professional and did a great job of installing the garage door opener; and they spent time explaining how it functions and giving us directions on how to use the controls.
Wolfgang Vogt
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Precision Door Service did an excellent job on our garage doors. Lorenzo did a wonderful job. The garage door is working so well now. I appreciate your quick response. Called you late afternoon and Lorenzo was there first thing in the morning.
Laurie Lauer
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Five Stars: quick, on-time response and work is performed well.
Norman Levine
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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