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Lorenzo
Tech ID#: 12
Reviews: 248
Average: 4.96 stars

Lorenzo

Door Technicians
Lorenzo has received 248 reviews, averaging:

Lorenzo's Bio:

Hi, my name is Lorenzo Herrera, I am 25 years old and I currently live in Belen, NM. I have a beautiful family that God has blessed me with: two sons and my girlfriend. In my free time I enjoy being outdoors. My favorite hobbies are snowboarding, fishing, camping and spending time with my family. I enjoy my job because I want to assist customers in the safety and maintenance of their garage doors. I look forward to any questions you may have and would be more than happy to help with any of your garage door needs. I hope you have a wonderful day.
Review:

Lorenzo arrived at the beginning of the appointment time frame. He knew what I needed and completed the work In a timely manner. He was helpful to explain everything and offered to answer any questions I had.
Frances Ozment
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Door Technicians:
Review:

I called Overhead Garage Door on a holiday weekend 06-30-2018 at 9:00 AM. My spring broke on my garage door and I needed it fixed right away. I got an appointment for the same day. The tech arrived early. He was very professional and answered all my questions. He did an absolute thorough inspection of my garage door and it turned out I needed two springs instead of one. Wow!! what a diffence it made. My door glided up and down the track. It was as light as a feather. He tighten all the bolts on my door and adjusted my chain so that my door was not hitting a bolt. He lubed everything. Everything was done in a timely manner. I cannot thank the folks enough at Overhead Garage Door for making my door like new again.
Kristine Johnson
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Door Technicians:
Review:

Precision Door sent out Lorenzo to fix my broken garage door spring on a Saturday, 2 hours after it broke. Great! Lorenzo had it fixed in 30 minutes and did an outstanding job. I recommend Precision door to my friends!
Anonymous
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

Lorenzo did a great job at installing a new opener, springs and bolts. He has great customer service skills and works hard. He answered questions and was knowledgeable.
Dorothy Philp
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Door Technicians:
Review:

Excellent service
Michelle Padilla
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Door Technicians:
Review:

Very pleased with the service from your company. Service Technician very professional and knowledgable.
Rose Willoughby
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Door Technicians:
Review:

Excellent service and extremely courteous and helpful service person . I wish that more service people would have the attitude and cheerful nature of this gentleman. I am a fan of precision garage door and will spread the word Thank you Bill Tupen
William Tupen
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Door Technicians:
Review:

Lorenzo did a great job. He remembered the door from the last time he was here and explained why he had to come back 2 years later to do the same repair.He gave me options and their cost. He was quick and efficient even though he didn't feel too well. Great job.
Philip Flowers
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Door Technicians:
Review:

Lorenzo was a great technician! Explained everything thoroughly and was very friendly. He showed up on time, completed the job quickly and verified everything was working well on both of our doors. We always use Precision because of their great service.
Jeff Beck
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

Lorenzo is a very nice ,friendly, and caring person. He did a great job for us as well. Precision is fortunate to employee such a great person.
Michael Kear
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

Great customer service, prompt, courteous and professional! I will recommend Precision Garage Door Service to anyone needing service on their garage door. Thank you!
Virginia
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Door Technicians:
Review:

One of the springs on my garage door broke. I called and made an appointment the same day. Lorenzo was very professional and courteous. He fixed everything and was done quickly.
Winona Robinson
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

This company is stellar. Not only did Lorenzo show up on time as scheduled. He went right to work, had my new garage door opener up in the estimated time, and cleaned up everything he'd brought into the garage. And can I just also add that I'm thrilled with my QUIET new belt-driven opener? Thanks for being such professionals at what you do!
Dollie Williams
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Door Technicians:
Review:

One of our garage door lift springs had broken, making it impossible for the opener to lift the door. The installer arrived promptly, explained the problem and our options clearly, and replaced the parts efficiently. An excellent experience.
Robert Tighe
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

Lorenzo was prompt, courteous, and gave me several service options. Once we decided what to do, he was very efficient. After the work was completed, Lorenzo walked me through how the new opener worked and he answered all my questions. He was great to work with.
Mike Vuper
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Door Technicians:
Review:

We had our garage doors installed about 3 months ago. Just last week we noticed that the rubber at the bottom of one of the doors had moved laterally and left a gap at the bottom. I called Precision Doors, and they scheduled a visit that same day--problem fixed!! No charge since it was under warranty. Very happy with results.
Sandra & james Woolsey
Lorenzo Service Provided:
Garage Door Repair
Product:
Garage Doors
Door Technicians:
Review:

THESE GUYS WERE GREAT!!!!!
Donna Miles
Lorenzo Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Door Technicians:
Review:

Pretty overwhelming to have wind destroy a garage door, and Precision was very responsive. Lorenzo had a cancellation and was able to come almost immediately, and worked very hard to get me the best prices on new garage doors (we have 2 singles and 1 was destroyed) and openers. He was kind and conscientious and was able to get the door open enough to get my car out and then to close and lock it, as broken as the door is. He was able to book installation of new doors for Monday a.m., so I'm very relieved.
Sherry Galloway
Lorenzo Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Technicians:
Review:

Lorenzo and Mario did a wonderful job of servicing my Precision garage door. They were fast, professional, and pleasant. My door is now back to a smooth, quiet and reliable operation.
Kelly Mcdougall
Lorenzo Service Provided:
Garage Door Repair
Product:
Garage Doors
Door Technicians:
Review:

Lorenzo was very nice & polite. He Did an excellent job installing our new garage door unit. Very pleased with his work!
Charles Womack
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Door Technicians:
Review:

Lorenzo responded very quickly after hours to rescue my broken garage door. Lorenzo has worked on my door before--he is friendly, courteous and very knowledgeable. The door is better than new now. I enjoyed his brief visit--but I hope he never has to return again for repairs!
Kathleen Adams
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Door Technicians:
Review:

The spring on our garage door broke and it was not covered under the home warranty. Precision was the company the home warranty company was going to send out prior to finding out the service was not covered. Someone from Precision actually called me before I was off the phone with the warranty company. They had convenient same day appointments. The tech, Lorenzo, called prior to his arrival, gave us an accurate estimate, and completed the work quickly and thoroughly. He did an outstanding job! The garage door works so much better than ever! I highly recommend Precision Garage Door of Albuquerque!
Lisa S.
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Door Technicians:
Review:

Lorenzo gets 5-STARS as he was very courteous. He is attentive to detail and extremely accomplished in his work knowledge. They say, to get something repaired in Santa Fe, is like waiting for grass to grow. Lorenzo was extremely fast in his service response. I will recommend Precision Garage Door to all of my acquaintances at the lab. Thanks Lorenzo.
John Judkins
Lorenzo Service Provided:
Garage Door Repair
Product:
Garage Doors
Door Technicians:
Review:

Second time using Precision; excellent service by Lorenzo. He arrived right on time and took care of our issue. Thanks, Precision!
Karl Johnson
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Door Technicians:
Review:

I got my new garage door opener a little over a year ago. One evening when I closed the door from the switch, the door went down but then came right back up and did it several times. Fortunately I could close it as far down as about an inch from the ground so no one could get in. The next morning, I called Precision to get it looked at. They got the same gentleman that installed the door at my house by 9:00 a.m. and he quickly re-programmed the door and all was well. There was no charge. Fast, courteous service.
Susan Pearson
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Door Technicians:
Review:

Lorenzo was our Technician and did a great job! Very friendly and knowledgeable. He went above my expectations by cleaning up our wires, putting in a new light bulb and doing a full diagnosis on the garage door. Garage is smooth now and got that peace of mind with the lifetime warranty.
Jordan & Ana Bailey
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

The Tech was on time and courteous. He found the problem and fixed it.
Fred Trussell
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Door Technicians:
Review:

I have used Precision Overhead Door twice and could not recommend them higher. If I could give them 6 stars I would.
Norm Walter
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Door Technicians:
Review:

I am very satisfied with the work that was done. A counter weight spring broke around 12:30pm. I called Precision and they were able to send someone out the same afternoon. The Technician that came out (Lorenzo) was very knowledgeable and friendly. My door is 30 years old and it was in need of some TLC. Lorenzo replaced the broken spring and also replaced all the roller bearings and some other worn out parts. He had all the work completed in about 90 mins. I did spend more than I was planning on but it needed it. I use my garage door as the "front" door. I go in and out through it several times a day so it gets a lot of use. It's working better now than it ever has I would say. I would highly recommend Precision.
Rick Morse
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

Ease of scheduling; prompt and professional service as well as price were all factors in my decision to utilize Precision. My service technician called to ask if he could arrive early. He explained all of my options and pricing in advance. There was absolutely no pressure or "up selling ". Highly recommend Precision without reservations. Thank you and I have already informed neighbors of your Compsny
Tim Brown
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Door Technicians:
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