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Lorenzo
Tech ID#: 12
Reviews: 213
Average: 4.95 stars

Lorenzo

Technician
Lorenzo has received 213 reviews, averaging:

Lorenzo's Bio:

Hi, my name is Lorenzo Herrera, I am 25 years old and I currently live in Belen, NM. I have a beautiful family that God has blessed me with: two sons and my girlfriend. In my free time I enjoy being outdoors. My favorite hobbies are snowboarding, fishing, camping and spending time with my family. I enjoy my job because I want to assist customers in the safety and maintenance of their garage doors. I look forward to any questions you may have and would be more than happy to help with any of your garage door needs. I hope you have a wonderful day.
Review:

We called Precision this am as the spring on our garage door had snapped during the night. They sent someone out within an hour to fix our door. Lorenzo did a terrific job....very personable, professional fellow. Our garage door was fixed within 2 hours. I would highly recommend this business and will definitely use them again should the need arise. Thank you for the prompt service. The Hills.
Steven Hill
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My garage door was stuck in the up position. I had no idea what was wrong with it. Lorenzo came and knew what was wrong in an instant! He explained what needed to be done, which parts needed replacement and how he would do it. I was impressed by his expertise and professionalism. Had the job done in about 1 and 1/2 hours- expensive, but guaranteed for life and I felt it was really quality work!
Donna L
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We have used Precision for a number of years. They are excellent to deal with, always on time and extremely professional.
Greg Geer
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Great, fast service as always. I had to replace the spring rod mechanism today. I called around 9, it was replaced (with a lifetime warranty) by11:30.
Kippur Flax
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Lorenzo Herrera truly impressed me. He was professional and polite. He knew exactly what was wrong with my garage door and proceeded to fix it. He was prepared with everything that was needed. It is very rare to find any agency anymore that provides such excellent customer service and their employees have a positive work ethic and are thoroughly trained in their profession. Mr Herrera takes great pride in what he does and he does it well. KUDOS to you
Mary Kay Boulton
A Response from: Tyler Amundson

Thank you for such a kind review! We are happy that Lorenzo provided such a great experience for you and will pass your praise on to him.

Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My 27 year old garage door opener finally died, Lorenzo educated me and suggested what needed to be done. He was very professional and friendly, did a great job.
Janet Mitchell
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Extremely quick response to a warranty issue. Everything completed perfectly & efficiently. Thank you!
James D
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Thank you for taking care of our problem so promptly today! I called to report our problem about 1:00pm, and Lorenzo and Chris arrived about 3:25pm. They were able to fix the minor problem and provide a tune up for the door, as well. Thanks so much!
Marion Turner
Comment from: Marion Turner

By the way, Gary, CONGRATULATIONS on your purchase of Precision!!! The best of luck to you and your employees in the future!!!!!!!! Leslie Turner

Lorenzo Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

My garage door was sticking and making a terrible noise. I called Precision and a technician came the next morning. He fixed the problems and the door works like new again!
Rosalie Otero
Lorenzo Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Fast. Excellent customer service. Offered options for the job and was shown a complete breakdown of each (most expensive fix was not forced). Thorough workmanship. Completely explained everything that was done. Highly satisfied. Would definitely recommend to anyone interested in great, quality service!
Teresa Page
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

The service technicians, Lorenzo and Chris, were friendly, professional and did a great job of installing the garage door opener; and they spent time explaining how it functions and giving us directions on how to use the controls.
Wolfgang Vogt
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Precision Door Service did an excellent job on our garage doors. Lorenzo did a wonderful job. The garage door is working so well now. I appreciate your quick response. Called you late afternoon and Lorenzo was there first thing in the morning.
Laurie Lauer
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Five Stars: quick, on-time response and work is performed well.
Norman Levine
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I submitted my 5-star rating on Angie's List. Would definitely hire this company again. I ended up purchasing the lube and tune-up, rollers, and new sensors.
Marsha
A Response from: Erica

Thank you for taking time to let others know of your experience. It really helps us out and we truly appreciate it.

Lorenzo Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I am very satisfied with the service every time. The Techs are friendly and efficient. I would happily recommend your company to others.
Phyllis Hindbaugh
Lorenzo Service Provided:
Garage Door Opener Repair
Technician:
Review:

So thankful they were able to schedule an appointment the same day - the day after Christmas nonetheless! They quickly determined the problem, gave us several options at different price ranges, and were very quick in repairing our garage. Best service we have had, and we will definitely be using them again in the future.
Chelsey Martinez
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Once again Lorenzo provided us with the best professional service. He is an asset to your company.
John Chavez
A Response from: Craig

Thank you for your continued business and thank you for letting us know!

Lorenzo Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Technician was able to do the job quickly, efficiently, and everything was completed with no surprises.
William Sherman
Lorenzo Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent service by Lorenzo Herrera.
Carole and larry Ernst
Lorenzo Service Provided:
Garage Door Repair
Technician:
Review:

Same day service...On time .... Knowledgeable and friendly Tech.... Inspected and evaluated the entire system prior to making recommendations for repairs/replacements.
Jack B.
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

My garage door would not go up or down. Precision had a technician to me in less than an hour who diagnosed the problem and fixed it within another hour. This kind of customer service it's hard to find, and I very much appreciate it.
Paul Lindberg
Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

On time Friendly Done quickly Door works well
Steve Bliss
Lorenzo Service Provided:
Garage Door Repair
Technician:
Review:

Lorenzo did an excellent job on the installation of a new garage door opener. He was fast and efficient. He explained everything that he did and walked me through the operation of the opener. He was polite and showed respect for me, my time and my home. I would definitely recommend Precision to others. 5 stars
L. Tye
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

did a very professional job. He was in and out in less than 2 hrs and the door works great
Tom Goevelinger
Lorenzo Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Lorenzo was very skilled and professional. Your company is the only one I will use.
Greg Grassi
Lorenzo Service Provided:
Garage Door Repair
Technician:
Review:

Lorenzo came to repair my garage door springs. He called when he was available and arrived early. He was polite, professional, and proficient. He knew his business and had the job done in short order. This is the second time I've had Precision Door Service repair my garage door and I'll call them if it ever breaks again.
Dennis Wojtowicz
A Response from: Erica

Thank you for letting us know and for your repeat business!

Lorenzo Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Lorenzo our service technician came right on time, gave us 3 options to fix our garage door, was knowledgeable, kind, and skilled at his work. I really appreciated this, and would not hesitate to recommend him with my highest marks. Frederic Verswijver
Frederic Verswijver
Lorenzo Service Provided:
Garage Door Repair
Technician:
Review:

Excellent job! Very knowledgeable technician.
Patrick Vail
Lorenzo Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The work and service was exceptional. Went the extra mile to make sure I was satisfied. Thank you, glad I called Precision to service my garage door.
D Schnak
Lorenzo Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

The equipment Lorenzo replaced and installed appeared to be of the highest quality. The only thing better than the equipment was the service that Lorenzo provided. He was knowledgeable and very professional. He clearly explained the problems and all that he was going to do to remedy them. He is obviously a skilled technician that takes a lot of pride in what he does.
Richard Sena
Lorenzo Service Provided:
Garage Door Repair
Product:
Opener
Technician:
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