Craig
Average: 4.90 stars
Craig's Bio:
Craig has been married 22 years to his wife, Erica, who grew up in the heart of Albuquerque. Craig has two great kids and is honored to call New Mexico home and to be surrounded by a very large extended family. Craig served 21 years in the U.S. Army Reserves and retired with the rank of Master Sergeant. In addition to owning Precision Garage Door, Craig enjoys the privilege and opportunity to serve our friends and neighbors within the New Mexico communities. Craig has high expectations for himself, his team, and the service we provide. We are not happy until you the customer are happy! When not at work Craig enjoys time with family, church, a good game of cards, reading, exploring the beauty of New Mexico, and serving on the Board of Directors for Special Olympics of New Mexico.
Albuquerque, NM
Product:
Albuquerque, NM
6:30am and the door wouldn't operate. I'd used Precision before for a rental property we own and was familiar and satisfied with their work. The appointment was set at 7am for 8am. Craig arrived and was gone by 9:15. Great service!
- JOE SINICO
Product:
Albuquerque, NM
Great install. On time and great service. Thank you
- Ryan Garcia
Albuquerque, NM
I called to make an appointment and they made same day appointment. He was running late, but called me to let me know and provided better time frame. The service tech was very helpful in repairing the door. He provided various solutions to fix the door that would best fit our budget. He was very professional and provided excellent customer service. I was hesitant in looking for a this type of service as I am a new homeowner, but Precision was excellent and I highly recommend them.
- Mary Hubbell
Santa Fe, NM
Prompt, dependable, and always fixes the problem!
- Sandra Brice
Albuquerque, NM
The technician did a good job installing the door frame, door rails, and door. However, I was not pleased with the way the rubber seal was kinked due to a wrapping strap during shipment. This kind in the rubber seal creates an air gap between the bottom of the garage door and the floor. The installer said the kink in the rubber seal will go away when the weather warms up. Until the kink goes away or the rubber seal is replaced I do not consider this installation completed in an acceptable manner.
- Terri Hinnerichs
Thank you for your input. I apologize for the issue you are having with the creased rubber seal from the packaging. I am assured from our door distributor that this seal will expand with the warmer weather. Please let us know if it doesn't work it's way out and I will order another piece and have it installed at no charge. Best regards. Craig
Albuquerque, NM
I was very satisfied with the service which was done in a professional and timely manner. I would recommend Precision Door Services as their work is guranteed and done by qualified technicians.
- John Fontaine
Albuquerque, NM
I am an avid Angie's List. I found Precision on Angie's List and once again it did NOT disappoint I have used Precision 3 times and I will never ever use anyone else. They are professional. They are attentive. I called this morning and my new garage door opener was installed this afternoon!! This garage door opener ended up being the door from hell but Craig worked hard for 3 hours tweaking and filing and making it perfect. I'm so grateful. Always positive; Thanks Craig. Your company has set the standard and the bar is high. You will always be my High recommendation to any and everyone! Thank you so much.
- Shannon Cole
Albuquerque, NM
Craig was very courteous and knowledgeable. He clearly explained the problem and recommended what was an effective fix. We will continue to use your company for our garage door needs at our home at our rental properties.
- RIGENA NORDYKE
Albuquerque, NM
Got what I called for; Got what I needed. Pleased with Craig's work and explanations about the work he performed and, all in a timely manner.
- Steve Stevens
Rio Rancho, NM
I was very satisfied with the work performed by Craig, your technician, that came to our house to work on our garage. He was very thorough and did a great job. I will certainly recommend your service to everyone I know.
- Norio Hayakawa
Rio Rancho, NM
Craig was very professional and displayed excellent competence in examining the garage door and correcting the problem. I had Precision once before and was very pleased with the service.
- Alex Herrera
Placitas, NM
The same day service helped our family needs to ensure the safety of our home and children. We had an issue about a week ago - a technician came out immediately, and fixed the issue, at no charge. We are happy with the product, warranty, and service.
- Helen Candelaria
Santa Fe, NM
Craig did a great job. It started out as just a basic inspection but turned into an opener repair. He gave me several options to choose from and did not pressure me into the high cost option. Will definitely call Precision again.
- Mike Eauclaire
Albuquerque, NM
I placed a call at 12:45 and they were able to have some one over to my house by 1:20. It took them a few minutes to figure out that my motor was shot. They were able to replace my opener, install seniors and an indoor and outdoor keypad in under an hour.
- Daniel Armstrong
Rio Rancho, NM
I didn't see your advertisement but I did see your ratings on Angie's List. Your company preformed a safety check and repairs needed. The price was reasonable and the service excellent.
- Mary Mccann
Albuquerque, NM
Very professional! Great work! Very courteous! Also, thanks for acknowledging me as a Vet by giving a discount. I will most definitely recommend to friends and family!
- Stefan Filer
Santa Fe, NM
Outstanding service that was prompt and professional. I highly recommend the company for garage door repair.
- Dean Peterson
Santa Fe, NM
same day service with upgrades, installation, and old equipment takeaway was fantastic. fast friendly service much appreciated !!
- frank peacock
Albuquerque, NM
I called and asked for a free estimate. Availability was great, and they were able to send a tech out the next morning. I was bewildered and disappointed to find that the estimate was free, but there was a service charge of $49.95+tax for the tech to come out and give the estimate.
- Suzanne Shad
I apologize for the confusion regarding our service charge. We are happy to credit you the service fee and thank you for your business.
Albuquerque, NM
We chose Precision because they are an authorized dealer/service company for Marantec products and that's the brand of garage door opener that we have. Gary arrived on time, knew the job well, diagnosed several problems we were having and had everything he needed to repair it all. We got new rollers, new springs and a replacement head-end unit (ours was under warranty). Y'all did what you said you'd do: Same Day Service! Thanks so much for a door that glides so quietly and smoothly and reliably now.
- Dick Berry
Thank you for your business and I know you will be happy with your door for years to come.
Rio Rancho, NM
Craig and his team provided superb service, installation and information. My garage door was giving me all kinds of problems so I called Precision. After a couple of visits, Craig and Gary set me up with a new opener and spring system that is phenomenal. I highly recommend them for any issues you may have.
- toby wurschum
Albuquerque, NM
Craig is an outstanding technician. Very capable and professional in his attitude and work ethic.
- Jim Stephens
Albuquerque, NM
Craig did a terrific job repairing my door/operator in a short amount of time. He was very informative in explaining many details about my door's condition and offered tips on maintenance and pointed out things to watch for. I am very pleased with the service and will certainly recommend Precision Door to my friends.
- Jack Eichorn
Albuquerque, NM
Mr. Amundson came to diagnose our remote control, which wasn't working. It only needed a battery replacement. Why didn't I think of that? Very nice gentleman.
- George Skadron
Albuquerque, NM
The appointment was for between 10 a.m. and noon. Craig showed up at 10 a.m. on the dot, and installed a remote keypad and synced one of my car buttons with the opener. Thanks!
- Greg Sever
Albuquerque, NM
Great sales and service for our new garage door. It was completed before promised at a better price than expected. Love it!
- Don/Suzanne Templeton
Albuquerque, NM
My name is Ben Shultz. Cacy Shultz is my son. When he told me that his garage door "Popped" and was not working correctly I immediately called Precision Garage Door. The reason was that about 1 year earlier the same thing happened to me at my house. The response I received was from Precision and the work that they did at my house and my son's house was superior. Precision is very professional, reliable, and they do excellent work. I will recommend Precision to anyone needing any garage door work. Sincerely, Ben L. Shultz
- Cacy Shultz
Albuquerque, NM
As the owner of several rental homes we have used Precision in the past and will continue to use Precision in the future. This time we had a broken garage door spring. As always we were completely satisfied with your prompt and reliable service. Thanks again!
- Bud and patty Schmidt
Edgewood, NM
Great job. Prompt and couteous. Will do business with you again!
- Richard Geyer
Craig repaired a garage door at my mother's house on 1/24/14. He called to let me know he was on his way and the repair was done quickly. Instead of needing a new spring, we have a new set of rollers. The 50+ yr old door still looks like new and it no longer squeaks. I appreciated his honesty and will call Precision in the future.
- Pat Mclaren