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Read what people are saying
about Precision Garage Door

Precision Garage Door of Albuquerque
has received 41 reviews, averaging 4.02 Stars:
Review:

Called at 7:30am and was able to get tech here shortly after 10 am. Appreciated the short time frame as I was unable to get my car out of the garage(I have a heavy garage door). Springs and rollers replaced within 1 1/2 hours.
Beverly Girard
Service Provided:
Broken Garage Door Spring Repair
Review:

Very professional and prompt. Overall good experience.
Jose Sterling
Service Provided:
Garage Door Repair
Review:

Trevor was a great technician and conducted his business as a total professional. My only concern was not on his part but the person who quoted the $49.50 fee over the phone. Within a minute of him getting out of the truck suddenly the fee jumped to $89, then after replacing the wireless keypad the end total was $129. Your phone agents need to explain these charges more clearly so that customers can make an informed decision.
Michael Patrick
Service Provided:
Garage Door Opener Install
Review:

Saw the ad online and you fixed our doors. Loved the email confirmation with picture.
Ted Nixon
Service Provided:
Garage Door Opener Repair
Review:

Overall pleased with the customer service and promptness of removal of old and install of new opener.
Tom J.
Service Provided:
Garage Door Opener Install
Review:

Did great work. Just wished the people I spoke with on the phone would help give some pricing on what things cost, even if it is rough. It would have been nice to not be surprised that replacing the springs and rollers on my garage would cost 500.00. Thanks
Trent Spratling
A Response from: Craig

Thank you for your review and for your business! You are correct to say that it is tough for our customer service persons to estimate pricing, but as you see there is a wide range of solutions to any garage door problem which cannot be diagnosed over the phone. You chose the best long-term solution replacing not only one spring, but both springs plus your bearings and rollers -- all with a lifetime warranty. Upon arrival, we give our customers a full 25-point safety inspection and allow them the opportunity to choose what works best for them. I trust you will be happy with your service and feel free to give us a call should you have any other questions.

Gary Lang Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I appreciated the same day service, and the technician was very professional and did a great job. The price of the bill however was way high. I have had springs repaired before at substantially lower prices. If I should need service again at this house or another I will go with another company just due to price.
John Dye
A Response from: Craig

Thank you for reviewing our business. I am sorry to hear that you are not confident in the value of the premium parts and service you received. I am not sure how long ago you replaced your previous springs, but I assure you, these will outlast their 5-year warranty. You received two PDS torsion springs which are rated for 59,000 cycles whereas other companies' springs are rated for 18,000 cycles. The center bearing you purchased from us is 11 gauge zinc plated steel whereas other companies typically use a thinner, 12 gauge adjustable bearing plate. For more information, give us a call or see http://garagedoorsalbuquerque.com/garagedoor-spring-repair.php I thank you for your business and trust that you will be pleased with the quality parts and service that Gary has provided. Erica

Gary Lang Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The technician was great about explaining the problem and how to solve. He was knowledgeable and courteous. Also, he got the work done quickly.
David H.
Service Provided:
Broken Garage Door Spring Repair
Date: 12/20/2012
Garage Door Repair
,
Review:

Trevor was prompt, courteous, and very efficient in repairing the hinges on my garage door. The overall response time was very good, and a job well done.
Mike Hedrington
Service Provided:
Garage Door Repair
Review:

Polite, friendly, very knowledgeable.
D.A. Trujillo
Service Provided:
Broken Garage Door Spring Repair
Review:

good product, great service.
R. Siporin
Service Provided:
Garage Door Opener Install
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