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Read what people are saying
about Precision Garage Door in:

East Mountain Area, NM

Precision Garage Door of Albuquerque
has received 70 reviews, averaging 4.80 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

showed up on time, fast, pro service. Good job, thanks.
Jeff Garrison
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was on time, had great communication and did a great job on a door that was probably thirty years old. Thank you very much!
Scott Lang
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This service and the $50.00 were a scam!!! It was my complete understanding that the service was to "Tune" my garage door. That meant lubing it and doing any other maintenance that would be required. Instead you came out and told me(my wife) that the garage door needed to be greased/lubed. I already knew that, I didn't need to spend $50 to find out what I knew!!! And the idea that you'd charge me an additional $100 just to lube the dam garage door is a total scam. You may have gotten $50.00 out of me but guess how I'll pass on my experience to my neighbors.
alan pezaro
A Response from: Craig

Thank you for the feedback and for allowing me an opportunity to address your concern. The charge to which you are referring is our Service Call fee, which we assess in an effort to cover a portion of the cost for our technician's drive time, fuel, and overhead. Included in our Service Call we perform a very detailed 25-point inspection and review the inspection results with the customer. We perform this safety inspection each and every time we visit a customer's home in to assure we identify any and all issues before commencing work. Our charge for this Service Call is one of the lowest in the Albuquerque & Santa Fe area and we are the only company I am aware of that performs the 25-point inspection. I am sorry you felt this was an excessive charge and I will assure that our call center does a better job of explaining this charge to our customers who call.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt, courteous and helpful. For both this service call (my fault) and the initial installation. Service was set up quickly at my convenience with no extra charge for weekend service.
G.H.
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great job
Scott Moses
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not believe the fast response to my request I was still on the phone with AHS and you were calling me to make a appointment. The appt. was made the same day between 3 and 5 pm. When your tech. arrived before 5 I was really impressed with him he was really into his work and really knew his job. He was also very personable and swift at his job. Thank you for your fast and great job!
George/nancy Malone
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Several months ago we had gotten the roller replacement/tune-up special from Angie's List. That service was done well and the tech was skilled and knowlegable, so when one of our springs (30 years old) broke, we went with Precision again. 2 for 2. Same day service. Gary was on time,a little early actually, skilled, knowlegable and had the springs, bearings, cables done in about an hour. With the rollers done a few months ago, the door is quieter and opens more easily than it has in years.
RON OSTROW
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was quoted a price that was almost three times the other three estimates we recieved. Was very disappointed and would never recommend this company.
Cindy & Michael Mueller
A Response from: Craig

Mr. Mueller, I am very sorry to hear this. I appreciate you taking the time over the phone to voice your concern. We stand behind the superior products we use in all overhauls in comparison to our competitors. There is also value in the certified technicians we promptly send out, along with our lifetime warranty which includes parts and labor. If your first concern is the up-front price and you do not see value in the extra service we offer, then we respect your decision and wish you the best.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Prompt and couteous. Will do business with you again!
Richard Geyer
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trevor put a door in at a rental I own. His performance was superb. When my home garage door groke I immediately called him. If only I had found Precision months ago...
Kerry M.
Service Provided:
Garage Door Opener Install
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