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Lorenzo
Tech ID#: 12
Reviews: 290
Average: 4.96 stars

Lorenzo

Exemplary Former Team Members
Lorenzo has received 290 reviews, averaging:
1 2 3 4 5

Lorenzo's Bio:

Hi, my name is Lorenzo Herrera, I am 25 years old and I currently live in Belen, NM. I have a beautiful family that God has blessed me with: two sons and my girlfriend. In my free time I enjoy being outdoors. My favorite hobbies are snowboarding, fishing, camping and spending time with my family. I enjoy my job because I want to assist customers in the safety and maintenance of their garage doors. I look forward to any questions you may have and would be more than happy to help with any of your garage door needs. I hope you have a wonderful day.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend Precision Overhead Garage Door. It was same day service. I received a text to tell me who the technician was along with his picture, letting me know he was on his way. He arrived, gave me options to choose from and was super professional. Then the follow up on customer service is impressive.
Pamm Meyers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will always be a customer of Precision, because they always come when they say they will, they are professional and friendly, do an amazing job and make sure I am satisfied at the end. Lorenzo and Tony are just plain wonderful. My garage door is practically silent now, and they saved me a bunch by noticing things that would eventually have gone very wrong.
Trish Logan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My roller broke and got it fix under warranty at no cost cuz I bought a complete set last time. Quick service too. Thank you. Servicing men were nice too. 5 stars and definitely will refer to those needed.
Andy Nguyen
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent experience from initial contact to repair and install. 5 Star rating
Richard Savage
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So far, so good.
James Frazier
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service
Llyod Leverton
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called late afternoon to schedule an appointment to have a broken spring replaced and was pleasantly surprised to be scheduled the very next day. Ten minutes prior to my appointment window, I received a text from the service tech saying he would be there on time. The text was more than that. It included a brief personal bio and a photo. I thought that was a great idea! Lorenzo Herrera showed up and promptly did the work. He had come out before and it was a pleasure talking with him. Not only was he professional and efficient, he was very friendly in our conversation. I don't often meet people of his genuine nature, so I consider it a blessing when I do. All this reflects highly on Precision Garage Door of Albuquerque & Santa Fe! Thank you so much for your quality service!! God bless, Don Kirkham
Don Kirkham
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

have used precision 2 times for service. tech lorenzo came out both times. arrived on time found problem & solved it in a very short time. both problems were not related to equipment purchased from precision but were homeowner error !! woulld highly reccomend these people.
Doug Fennell
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to say thank you to Lorenzo and Precision for assisting me yesterday in the installation of a new garage door opener. This is the 3rd time I've used precision and the second time with Lorenzo. He is an asset to your organization who is very professional and personable. It was a stressful day since our garage door remote was stolen from my vehicle and safety of my home was first and foremost on my mind. You had Lorenzo out there within less then 2 hours from the time I called. I received a text message when he was just about to my house as well as a phone call. Receiving personal information about our technician in the text is extremely reassuring. When he looked at our 12 + year old opener, he gave us options on how to proceed and in the end, we opted to go new with a system in which we are very satisfied. Lorenzo broke down the work and walked me through the receipt. He showed us how to use the new opener before he left and made sure we were satisfied. Precision is extremely professional from the moment you call to the moment your tech leaves. Its one of the most professional services I use. I will gladly recommend Precision to anyone in need of service.
john Valdez
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were fortunate enough to have Lorenzo come to our aid when one of our garage doors would not open - needed a new spring. He was super from the start to the finish - explained everything and cleaned up after. I hope you appreciate this young man.
Sigmund and Marcia Bloom
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I rate Matt’s knowledge of the technical aspects of the repair as excellent! I rate his skills and company presentation as 5 star!
Barri Roberts
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, reliable service and friendly workers. We have used you for several of our garage door needs and will continue to do so. Thank you Precision!
Gerard Williams
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars.lorenzo,explained fully about the opener.was prompt and professional.thank you!
Toni Jean Gargas
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was on time and personable. He did an excellent job explaining the problem. Then he told me exactly what needed to be done to get the garage door working again. I'm very pleased! He also went over and above showing me how to use the garage door opener! Thank You Lorenzo!
MARGIE BACA
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision originally installed my garage door in 1986! Until recently I've had no problems with it. Gary was here to upgrade the springs a year or so ago. Today Lorenzo arrived early - with a warning call! - and was actually done before he was scheduled to arrive! Now that is service. I will certainly call Precision should the need arise again.
Carolyn Sanborn
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wish every service technician was as great as Lorenzo! He was prompt, professional, extremely courteous, and was very knowledgeable about garage doors. He provided expert advice, and I was extremely happy with results. Thanks Precision for employing such wonderful staff and ensuring they are trained so well!
Charlene Spiegel
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision installed my door originally. I have had very little difficulty with the quality of the door or the installation. Today, the door was not functioning properly. Lorenzo came to my hone, listened to me describe the problem and he knew exactly what to do. Lorenzo was personable and courteous and repaired the malfunction rapidly. Brave Lorenzo, bravo Precision!!
Albert Murdoch
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and repair. Lorenzo was prompt, polite and thoroughly explained the service required. Much appreciated...thanks
Dana Hees
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for repairing my garage door so quickly and efficiently. Being a fairly new homeowner I was very pleased with your service. I would surely call Precision in the future ****
Brenda Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Technician was very knowledgeable and gave me many options. I chose to replace the old opener without any sales pressure. Lorenzo did a first-rate installation. I will use Precision again.
Gary T.
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for the fast efficient service and for providing tips for keeping the opener in good shape.
Janice Walters
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything went very well. I'm happy with the sales folks, technician and product.
Pamela Campbell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called for information about 3:20 p.m. and “Jenny” told me I could get the job done that afternoon. Lorenzo was assigned the job and was friendly and very knowledgeable about the products in question to help me decide which would be best for what I wanted. He did the job quickly but carefully, reviewed what he had done, and checked all components to assure installation was flawless. Before he left, we did the app install and demonstrated how each opener functioned. He loaded up the old opener, picked up all trash and tools he used, and left no sign he had ever been there! Was definitely pleased with Lorenzo’s work and prompt service. Connie
Consuelo Campos
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision in the past. Always satisfied with their timeliness and professionalism and honesty.
Marie Abrams
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary was very professional. He identified the problems, gave me three repair or replace options and provided cost estimates. The repair was completed in no time and I am a very happy customer of Precision.
Joe Sabo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I bought a very QUIET, belt driven opener from Precision in late 2011and have had very few problems with it. Once, it was the new spring that needed re-tensioning. A few times, the cold weather caused a closing hiccup, and all it took was a reset by the technician. Such was the case this time. Less than 15 minutes was required to get the closer working perfectly again. The opener wasn't inexpensive, but it is the best value for the money I ever spent! The technician (initials LH) who installed it is the same tech who has responded to my service requests. He is very knowledgeable about his business. I'm sure that he leaves all his customers completely satisfied.
Doug Chevrier
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I heard your ad on progressive talk radio. Lorenzo is THE BEST!! He explained everything to me and offered several options and gave a gentle recommendation for the one I chose.
Nell Reid
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

i called at 6am when my garage door fell apart while trying to close it, they had someone out by 8am and my door was fixed the same day. Lorenzo, who came out, was very helpful and friendly. i am pleased with my new garage door and the service..thank you
Crystal J
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door repair. Misc repairs. Wonderful service and excellent job. Deserves five star rating.
Patrick Vail
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo came in to fix my garage door. He inspected it, cleaned it, and also switched out the sensors. He did an excellent job and was very professional
Cynthia Cordova
Service Provided:
Garage Door Repair
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