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Lorenzo
Tech ID#: 12
Reviews: 290
Average: 4.96 stars

Lorenzo

Exemplary Former Team Members
Lorenzo has received 290 reviews, averaging:
1 2 3 4 5

Lorenzo's Bio:

Hi, my name is Lorenzo Herrera, I am 25 years old and I currently live in Belen, NM. I have a beautiful family that God has blessed me with: two sons and my girlfriend. In my free time I enjoy being outdoors. My favorite hobbies are snowboarding, fishing, camping and spending time with my family. I enjoy my job because I want to assist customers in the safety and maintenance of their garage doors. I look forward to any questions you may have and would be more than happy to help with any of your garage door needs. I hope you have a wonderful day.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was very professional, intelligent, polite, and efficient. I was happy he could come right away, he was prompt, and he fixed the problem with a lube and tuneup.
Danis Kelly
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome employees and excellent service!!
Andrew Carbajal
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very happy with the service that we received on 8/24/18 from Precision. Lorenzo was very personable and polite. He explained everything thoroughly, so that I could understand what he was doing. We had a cable replaced and the weather seal replaced. He also helped make sure we received the best deal. Thanks for your top notch service!
Matthew and Laura Shike
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman was prompt & courteous. After he assessed the problem and the cost, I told him that we couldn't afford the repair right now. He spoke on the phone with my daughter and made a temporary fix of the problem and an estimate of the eventual repair to be done. Very considerate...very helpful. Thank you for having such workers as he. D. Parker
Dorthy Parker
Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 09/01/2018
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision on the internet through Home Adviser. Within 24 hours they completed the necessary repairs. The price was more than fair, and the technician was outstanding. I highly recommend them. I will definately call on them again to service my homes in the future.
David Sagura
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service, problem resolved quickly. Lorenzo made it painless, appreciate his friendly professional attitude.
Fred Metzler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are always very happy with the service we receive from your company, and get fast service too. Lorenzo has been out several times and is a very pleasant man who seems to know what he is dong very well.
Donald Brul
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was at our place in time, quickly identified the issues, gave us a good professional assessment of our options without forcing us to make a choice. He did all the repair work in one visit having all spare parts in the truck (we explained the nature of the problem a day before over the phone). He also gave us clear operational instructions. Thank you, it was good service.
Sergey Shevchenko
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was on time, very professional, very nice. Although the door had leaked during the rain, we could not duplicate the problem. He did not charge me for the visit, and told me to take a picture next time the problem occurred.
Elizabeth Miller
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star; excellent and responsive service. Lorenzo was great!
Mike Koller
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very nice
Tony Guasco
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has taken care of our garage door for many years. We just had them install an new opener and so far the quality of their work is so dependable that I wish they could fix the other stuff in our home as well. Very professional company with very helpful and courteous people.
Grace Martinez
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo arrived at the beginning of the appointment time frame. He knew what I needed and completed the work In a timely manner. He was helpful to explain everything and offered to answer any questions I had.
Frances Ozment
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Overhead Garage Door on a holiday weekend 06-30-2018 at 9:00 AM. My spring broke on my garage door and I needed it fixed right away. I got an appointment for the same day. The tech arrived early. He was very professional and answered all my questions. He did an absolute thorough inspection of my garage door and it turned out I needed two springs instead of one. Wow!! what a diffence it made. My door glided up and down the track. It was as light as a feather. He tighten all the bolts on my door and adjusted my chain so that my door was not hitting a bolt. He lubed everything. Everything was done in a timely manner. I cannot thank the folks enough at Overhead Garage Door for making my door like new again.
Kristine Johnson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door sent out Lorenzo to fix my broken garage door spring on a Saturday, 2 hours after it broke. Great! Lorenzo had it fixed in 30 minutes and did an outstanding job. I recommend Precision door to my friends!
Anonymous
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo did a great job at installing a new opener, springs and bolts. He has great customer service skills and works hard. He answered questions and was knowledgeable.
Dorothy Philp
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service
Michelle Padilla
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service from your company. Service Technician very professional and knowledgable.
Rose Willoughby
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and extremely courteous and helpful service person . I wish that more service people would have the attitude and cheerful nature of this gentleman. I am a fan of precision garage door and will spread the word Thank you Bill Tupen
William Tupen
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo did a great job. He remembered the door from the last time he was here and explained why he had to come back 2 years later to do the same repair.He gave me options and their cost. He was quick and efficient even though he didn't feel too well. Great job.
Philip Flowers
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was a great technician! Explained everything thoroughly and was very friendly. He showed up on time, completed the job quickly and verified everything was working well on both of our doors. We always use Precision because of their great service.
Jeff Beck
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo is a very nice ,friendly, and caring person. He did a great job for us as well. Precision is fortunate to employee such a great person.
Michael Kear
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service, prompt, courteous and professional! I will recommend Precision Garage Door Service to anyone needing service on their garage door. Thank you!
Virginia
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of the springs on my garage door broke. I called and made an appointment the same day. Lorenzo was very professional and courteous. He fixed everything and was done quickly.
Winona Robinson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is stellar. Not only did Lorenzo show up on time as scheduled. He went right to work, had my new garage door opener up in the estimated time, and cleaned up everything he'd brought into the garage. And can I just also add that I'm thrilled with my QUIET new belt-driven opener? Thanks for being such professionals at what you do!
Dollie Williams
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of our garage door lift springs had broken, making it impossible for the opener to lift the door. The installer arrived promptly, explained the problem and our options clearly, and replaced the parts efficiently. An excellent experience.
Robert Tighe
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was prompt, courteous, and gave me several service options. Once we decided what to do, he was very efficient. After the work was completed, Lorenzo walked me through how the new opener worked and he answered all my questions. He was great to work with.
Mike Vuper
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had our garage doors installed about 3 months ago. Just last week we noticed that the rubber at the bottom of one of the doors had moved laterally and left a gap at the bottom. I called Precision Doors, and they scheduled a visit that same day--problem fixed!! No charge since it was under warranty. Very happy with results.
Sandra & james Woolsey
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

THESE GUYS WERE GREAT!!!!!
Donna Miles
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pretty overwhelming to have wind destroy a garage door, and Precision was very responsive. Lorenzo had a cancellation and was able to come almost immediately, and worked very hard to get me the best prices on new garage doors (we have 2 singles and 1 was destroyed) and openers. He was kind and conscientious and was able to get the door open enough to get my car out and then to close and lock it, as broken as the door is. He was able to book installation of new doors for Monday a.m., so I'm very relieved.
Sherry Galloway
Service Provided:
Install Garage Doors
Product:
Garage Doors
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