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Read what people are saying
about Precision Garage Door in:

Cedar Crest, NM

Precision Garage Door of Albuquerque
has received 3 reviews, averaging 4.00 Stars:
Review:

Our technician, Ryan, was on time, very courteous, and knowledgeable. He immediately figured out the problem and said "Oh, that's an easy fix." He inspected, adjusted, and lubricated everything and had it back to working quickly. When asked about a (non-essential) part, he recommended we buy and install it ourselves to save money. He recommended regular inspection/maintenance we should do to prolong the life of the opener and was knowledgeable about life spans of openers and springs. Being an East Mountain neighbor, he was also familiar with the unique conditions in this area that could affect our door. We will definitely call Precision for future needs!
Joe Aldrich
Ryan Service Provided:
Garage Door Repair
Technician:
Review:

Very disappointed. I got your companies advice and bottom line, not good. I was told because my garage door was an "older " one, it would be best to replace entire door instead of " just " spending $800 to replace runners and rollers. I was told by your service guy that because of a " bearing " it would cost the $800 instead of $300. I talked to my good friend , also who is my insurance agent and he told me to call reputable company they use. $ 250.00 for new runners, rollers and also brushing. HMMMM , makes me wonder about the ethics here,
Joanne Stefan
A Response from: Erica

I am sorry you were not satisfied with our services and am happy you are pleased with the work you had done by the other company. I would like to note that you were not charged for our 25-pt safety inspection which highlighted out all of the issues with your older door since you were not pleased with it's findings. The quote you mentioned for $800 was for two sets of both horizontal tracks and vertical tracks as well as an end bearing plate, 4 jamb brackets 2 flag brackets and a set of lifetime warrantied rollers to optimally fix the mis-aligned track issue you were having. We generally give three options to our customers with the "good" option being the minimal we believe it will take to make your door safe and functional; our "better" option might add services which could be considered preventive; and the "best" option is generally reserved for a customer who wants all the bells and whistles of an upgrade adding style, function, durability, or newer technology. So, an upgrade to a new door was totally optional and was offered as a complete solution with a great warranty to save you from having to worry about it again. We believe in fixing it right the first time for our customers to avoid call-backs and further issues down the road. We understand that every customer is different and has varying needs and are glad you gave us a try. Let us know if you need anything else in the future.

Service Provided:
Garage Door Repair
Review:

Rudy came here for follow-up on some work he did two months ago, quickly figured out the problem and fixed it no charge. He's a very pleasant man, easy to work with, and I will be glad to recommend him and Precision to anyone needing garage door work.
Father Webber
Service Provided:
Garage Door Repair