Read what people are saying
about Precision Garage Door in:
Santa Fe Area, NM
Precision Garage Door of Albuquerquehas received 352 reviews, averaging 4.95 Stars:
Santa Fe, NM
Product:
Santa Fe, NM
Lorenzo responded very quickly after hours to rescue my broken garage door. Lorenzo has worked on my door before--he is friendly, courteous and very knowledgeable. The door is better than new now. I enjoyed his brief visit--but I hope he never has to return again for repairs!
- Kathleen Adams
Santa Fe, NM
Our new garage door is great. Kevin and Mario did an excellent job! Thanks Diane & Roger Joyce
- Roger Joyce
Product:
Santa Fe, NM
Lorenzo gets 5-STARS as he was very courteous. He is attentive to detail and extremely accomplished in his work knowledge. They say, to get something repaired in Santa Fe, is like waiting for grass to grow. Lorenzo was extremely fast in his service response. I will recommend Precision Garage Door to all of my acquaintances at the lab. Thanks Lorenzo.
- John Judkins
Santa Fe, NM
Outstanding service. Excellent communications, professional and very friendly!
- Ed Schroeder
Santa Fe, NM
Excellent!
- Charles Lacy
Santa Fe, NM
Outstanding from start to finish!
- Mike Hodges
Product:
Santa Fe, NM
I had seen products and work done by Precision in my neighborhood and really liked what I saw. Everyone I dealt with starting with Ryan who sold me on the product and company to the installers Kevin & Mario (did a great job, very meticulous, worked quickly and were very professional) and finally Gary Lang who came by (don't see the "Big Man" on the job often so it was impressive to speak with Gary. The door is everything I was told it would be, it looks gorgeous and runs smoothly. FIVE stars!
- Tom
Product:
Santa Fe, NM
Ease of scheduling; prompt and professional service as well as price were all factors in my decision to utilize Precision. My service technician called to ask if he could arrive early. He explained all of my options and pricing in advance. There was absolutely no pressure or "up selling ". Highly recommend Precision without reservations. Thank you and I have already informed neighbors of your Compsny
- Tim Brown
Product:
Door Technicians: Lorenzo H
Santa Fe, NM
My garage door was stuck in the up position. I had no idea what was wrong with it. Lorenzo came and knew what was wrong in an instant! He explained what needed to be done, which parts needed replacement and how he would do it. I was impressed by his expertise and professionalism. Had the job done in about 1 and 1/2 hours- expensive, but guaranteed for life and I felt it was really quality work!
- Donna L
Santa Fe, NM
Lorenzo Herrera truly impressed me. He was professional and polite. He knew exactly what was wrong with my garage door and proceeded to fix it. He was prepared with everything that was needed. It is very rare to find any agency anymore that provides such excellent customer service and their employees have a positive work ethic and are thoroughly trained in their profession. Mr Herrera takes great pride in what he does and he does it well. KUDOS to you
- Mary Kay Boulton
Thank you for such a kind review! We are happy that Lorenzo provided such a great experience for you and will pass your praise on to him.
Santa Fe, NM
The technicians were prompt, courteous, and professional in every aspect. They lubricated and tuned up the door, wheels, and rails. The new opener performs above expectations, runs quietly, and looks sharp. Annoying clickers and broken wall unit are replaced. Who would not be satisfied? Thank you!
- Richard Hawkins
Product:
Door Technicians: Gary Lang
Santa Fe, NM
Extremely quick response to a warranty issue. Everything completed perfectly & efficiently. Thank you!
- James D
Santa Fe, NM
Thank you for taking care of our problem so promptly today! I called to report our problem about 1:00pm, and Lorenzo and Chris arrived about 3:25pm. They were able to fix the minor problem and provide a tune up for the door, as well. Thanks so much!
- Marion Turner
By the way, Gary, CONGRATULATIONS on your purchase of Precision!!! The best of luck to you and your employees in the future!!!!!!!! Leslie Turner
Santa Fe, NM
Our garage door rollers and cable came off the tracks on Friday evening and we had one of your technicians at our home by 10 am Saturday to fix the problems. We were presented three options and repair work was completed by noon on Saturday. We appreciated weekend service with no extra charge, having your phone number answered by a real person, and getting a friendly and professional technician (Gary) who was on time, knew what he was doing and fixed the garage door. I wasn't expecting the bill to be as much as it was when I called, but I have to admit that for once I didn't resent writing such a fat check because I felt having a lifetime warranty on work that was done right the first time was worth it.
- Janet Lea
Santa Fe, NM
Excellent and very professional service.
- Morgan Smith
Lamy, NM
I signed up for a five-year maintenance and warranty contract. While the contract says it is my responsibility to contact Precision each year for lube and fine tuning, they called me to set up an appointment. Their knowledge is unsurpassed. This company aims to please, and they do.
- JD
Santa Fe, NM
Same day service a major plus and Gary did a great job explaining the new door opener and installation.
- Roger Joyce
Product:
Door Technicians: Gary Lang
Santa Fe, NM
Craig and the whole team were very professional, kind, and fixed my garage door quickly.
- Ilango Dharmarajan
Product:
Santa Fe, NM
Ryan did a great job.. He’s good at his job and he is clearly proud of the company. I also appreciate the fast response and quick repair.
- Barry Wallace
Santa Fe, NM
Second time we have used Precision. Fast, efficient service. Excellent service personnel. This time we had Ryan, last time it was Lorenzo. Professional, friendly, honest, and prompt.
- Robin Randolph
Product:
Santa Fe, NM
David Yelch did an excellent job repairing my garage door. He took time to explain things and answer my questions.
- Ann
Santa Fe, NM
2nd time I have used precision, and have been extremely satisfied both times.
- Rob Ryan
Santa Fe, NM
My service man was David Y. He was kind, professional, fair, and performed his work in a timely fashion. I would recommend Precision.
- Walter Gallegos
Santa Fe, NM
Lorenzo our service technician came right on time, gave us 3 options to fix our garage door, was knowledgeable, kind, and skilled at his work. I really appreciated this, and would not hesitate to recommend him with my highest marks. Frederic Verswijver
- Frederic Verswijver
Santa Fe, NM
Garage door repair David the technician was very professional and understanding. Excellent customer service!
- Karen Martinez
Product:
Santa Fe, NM
Pretty minor problem, but efficiently repaired, and other routine maintenance done. Came right on time, good attitude, pleasant demeanor.
- Chris Brothers
Santa Fe, NM
Gary Lang arrived on time and worked efficiently. The maintenance and new garage door opener make for a quiet and smooth opening and closing. I complimented Gary on his excellent teaching skills after he had gone over all the new features of the new opener.
- John Littrell
Product:
Door Technicians: Gary Lang
Santa Fe, NM
The equipment Lorenzo replaced and installed appeared to be of the highest quality. The only thing better than the equipment was the service that Lorenzo provided. He was knowledgeable and very professional. He clearly explained the problems and all that he was going to do to remedy them. He is obviously a skilled technician that takes a lot of pride in what he does.
- Richard Sena
Santa Fe, NM
This is the second time we used Precision in the past. As usual it was excellent and prompt service. Ryan arrived at the scheduled time and completed the job of replacing the springs and door raising system to our total satisfaction.
- Neil Weber
Product:
Chris Maynard was on time this morning and was outstanding solving our issue with our garage door which would not close all the way down or go up all the way so we could get our cars out of our garage. From the time I called your company with our garage door problem he arrived in about 40 minutes from my initial call. Wonderful service. 5 Star Rating for sure.
- Jim Caldwell