Roy Liberman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chose Precision Garage Door because of good previous service. The technician, James, arrived quickly and did a fantastic job replacing our garage door motor and some other related parts. When he was done everything was working beautifully.

Esther Hattler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called because I saw good reviews on the computer. James did a wonderful job of giving me 3 choices for repair of my 2 garage doors. He was nice, professional and fast. I recommend your company!

Paul Rombold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was performed very professional and the technician was polite and did a fantastic job.

Steve Cox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was great: experienced, professional, good equipment, provided detailed explanations, and was knowledgeable about the product. He was conscientious and completed the work per his estimate. The cost/price was higher than I expected, but the quality and responsiveness were excellent. James represents your company well. I had used Precision before to replace a panel and you did a good job then.

Frank Melo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

"Great 5-star service from James! We originally called to fix a broken spring on one door, but he ended up servicing both of our doors, including installing new springs, rollers, and sensors. Fast, professional, and knowledgeable. Highly recommend!"

Ahza Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Appointment made the same day requested, and the service person was friendly, knowledgable, and altogether terrific. Thank you!

Thomas Rivera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, friendly, and would definitely recommend thanks.

Aide Law

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James the technician was knowledgeable and extremely courteous! My garage door was quickly fixed!

Sara Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Poor communication. Rude and unprofessional manager (if Gary is the manager). This company has serviced 2 addresses for us over the past 6 years for services worth more than $5k. Today’s experience was very unprofessional that I’m leaving this review although the way things were handled today, I doubt that any responsible action would be taken if Gary is the true manager. When we called last week and requested a technician to come back to check the garage door sensors at our rental for trouble shooting (they were replaced 2 months ago), I noted to the dispatcher and to call when the technician gets there since this is a rental. Apparently this information was noted like they said they would. On the day of service, I got a message from the technician that he was on his way, then 40 minutes later I get an email that the service has been completed - with no call or detailed provided of what was done. My husband and I had to call the Answering Service/dispatcher 3 times over two hour period to get a call from the technician to see what was done. After speaking to the first dispatcher, she said that there was no note for the technician to call and she said she will send a message for the technician to call ASAP. After receiving no call for an hour, I called again and spoke to another dispatcher and she said that perhaps that technician is busy and she would send another message. When i asked if there was a note that i called an hour ago for the same thing she said no there wouldn’t be which is not reassuring about the communication and the workflow. After 40 minutes I called for the third time and after receiving the same answer that they would send the same message to call ASAP, I requested to escalate this to a manager she said they would leave a message for him to call next day. The technician finally called and said the issue was just a loose wire that he fixed and apologized for not calling and said it was not noted for him to call and he thought the person at the property was my son. Then 15 min later I get a call from a person who identified as Gary and was talking in a angry and condescending way from the beginning - did not identify his role (I don’t even know if he’s a manager) and immediately after asking who am I threatened that they don’t have to service my address in the future. I replied to him that looks like he already made up his mind and I asked why is he talking that way he blamed me for not being at the appointment and calling After Hours at 6:30 PM.

Harold Okikawa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James did an excellent job of correcting my problem and answering my questions. Very knowledgeable and courteous throughout the process.

Nancy Singham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Most reliable, knowledgeable and skilled repair company of any kind that I have ever dealt with!

Anthony Apodaca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were able to come out quickly and they completed the repair very quickly too. I would definitely use them again.

Patricia Archer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I got lucky. I asked AI who the best garage door businesses were. Yours came up first with the best reviews. So I called and got an appointment the very next day. I wanted the spring on the main door changed and the door adjusted. The smaller door adjusted. John explained the age of the parts including openers and so on. I decided to update everything. I'm glad I did. The doors work better than when we first built the house. I am very impressed.

Patricia Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You know what you're doing, Overhead Garage came 4 times, 4 different technicians and couldn't figure out the problem. ABC came out 2 times and didn't either. You fixed it the first time. I was very happy with your service. Thank You.

ROBERT & Julie PAUL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a very quick response by the technician who fixed my problem easily and professionally . He examined all my current equipment and recommendations to consider in the future. The office staff member was very helpful and considerate.

Alan Tennison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It has been a pleasure having James Magee service my garage door. He is friendly, courteous, and very knowledgeable. Thank you, James!

Bill Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

HOW DARE THEY. I scheduled a technician to come to my home to fix a squeaky garage door. Unfortunately, I double-booked myself at work and asked my wife to be home for the appointment. Apparently I still live in a world where some technicians think they can scam women. I expected the $79 service charge to cover an inspection, lubrication, and a basic tune-up. Nope. Instead, the technician quoted $1,749.61 to replace springs, rollers, and other parts. He also told my wife that if she approved the work immediately, she would get a “lifetime” warranty. When my wife called me, I told her the door had originally been installed by Precision and should already be under their “lifetime” warranty. The technician then said only the springs—which weren’t broken and he admitted probably didn’t even need replacing—might be covered. The rest of the work would still be about $1,200. And to even check the warranty, we would need to produce a receipt from 10 years ago, because despite having my name in their system from the original install, they apparently have no record of the service. So in the end, I paid $86.05 ($79.95 + tax) for a technician to come to my house and try to sell my wife nearly $1,800 in unnecessary work. I was perfectly willing to pay for a legitimate tune-up and honest service. Instead, I got a high-pressure upsell and a warranty that suddenly became very difficult to honor. At this point, I’ll handle the door myself—I can buy silicone spray—or I’ll find a technician who is actually honest. Bottom line: If you’re expecting honest diagnostics and a simple tune-up, that’s not what we experienced.

Carlos Atencio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast service with great results.

Charles Carson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You installed our LiftMaster Garage Door Opener 8550W in 2019 and we were totally satisfied with the work. Again in, 2022, we had some more garage door-related work done by your company and it was well done.Yesterday, the wall-mounted garage door control malfunctioned and I called your office and explained my problem. James can over this afternoon and replaced the faulty door control. James was polite, professional and completed the work in short order. I was totally satisfied. Thanks.

Al Gunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highly recommended for outstanding and prompt service. My garage door spring broke, I called Precision just before noon, and by 5pm the problem was solved. The technician, James, was on time, courteous, and professional. Explained everything he was doing and had necessary parts right on his truck. Will use Precision Garage Door Service again.

Larry Hindman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Precision replace my broken garage door springs about 12 years ago. They were still working but some other parts and pieces on the door had had enough and the door was starting to bind. I called, set up an appointment and the tech, James Magee, showed up on time and took care of the problems in under an hour. He gave me 3 options to choose from for the repair and explained them all. Happy with the work and would reccomend Precision if you need some garage door service.

Jim Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a Friday afternoon at 4 o’clock, and we had a problem with our garage. Not many businesses would even answer their phone at that time, but Precision not only answered their phone, but also made arrangements to be out here before 6 PM. Tech was friendly and knew what he was doing…Thanks Precision!!!!

Julianne Steck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door is precision and I have had great service thru the years! Thank you! A very polite, efficient, professional fixed the problem in no time.

Kay Christopher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James did a great job repairing my door. James also did a visual check and oiled the rollers. Thanks James.

Don Kirkham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Each time I've had a garage door issue, Precision has come to the rescue. Garage door needs are pretty immediate and once again, they responded promptly. I can't say enough about the technician they sent. James McGee had been here before for another issue and his honesty and integrity impressed me then as it did again this time. James explained my options and made the decision on how to address the issue much easier because of the trust I had in him. In this day, it's a breath of fresh air when you can find confidence and trust in those who are there to handle your needs. Precision, garage door, James McGee - hats off to you both. You exemplify what I look for when I have personal needs that are beyond by capabilities to resolve myself. Thank you.!

Bambi Mounet-Lipp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We're return customers and are so pleased with the work that James provided us. He replaced the garage door motor and fully serviced the door, and did this very efficiently, courteously and under the estimated time he mentioned. Also, he did a complete "walk through" showing us all that had been done and giving great advice as to how to maintain our new garage door. James is definitely an asset to your company, a "keeper"!

Tony Pagliaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Used company before, several times.

Deborah Webster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was able to address some unique needs with my garage doors -- solid wood and with aged or non-working parts openers systems (motor, sensors, springs and tracks. I was very impressed with the James, my technician, who helped me verify my initial issues and assessed how to fix other issues on an existing newer system and make both doors operate better and more efficiently and quieter. I purchased new motor, springs with conversions on one with ancillary sensors and repairs to rollers on the other. I chose Precision initially because they still use Lift Master -- my preferred motor.

Bruce Hunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James Magee did a fine job - called ahead and arrived on time. Quickly diagnosed a broken spring. Explained options, replaced both springs and problem solved expeditiously.

Nancy M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision because our garage door would not open due to a broken spring. We could not even manually open the garage door and my car was trapped in the garage. Precision immediately sent a terrific repair person, James, to fix the problem within 3 hours of our call. He replaced the spring and bearings and did some lubrication and inspection. James did a terrific job and was professional and knowledgable. Thank you Precision.