Read what people are saying
about Precision Garage Door in:
Rio Rancho, NM
Precision Garage Door of Albuquerquehas received 572 reviews, averaging 4.91 Stars:
Rio Rancho, NM
Rio Rancho, NM
Office staff is great. Took the time to check the regular schedule. and the emergency staff available. Our door would not close, and within a couple of hours James Magee called and said he was on his way. He knew right away needed repair, how he was going to do it, and explained everything needed to be done. Wow so impressive. A great working door now. James knew what he was doing, made us feel so relieved with the job he was doing.
- Larry Shy
Rio Rancho, NM
Precision installed my door in 2021. Very good service then and now. Frankie was very kind and explained all to me.
- Vicki Vallejos
Rio Rancho, NM
Because they were local and would come out on a Sunday. Liked that they are family owned another not a chain.
- Julie Lopez
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Rio Rancho, NM
Frankie, our technician was excellent! He was personable, knowledgeable and very helpful. He was a great collaborator, discussing the issue, possible causes and options for a solution. Next time I need help I would love to have Frankie as my tech again.
- Doak Smailer
Rio Rancho, NM
Tony came out and did a great job of replacing our battery and tuning up our door. I really like they got to it the same day I placed the order. Very pleased with the service.
- Brian Simons
Rio Rancho, NM
Thank you for the quick and professional response I received today for my failing garage door. I called Precision about 8:30 this morning and James was at my house at 2 that afternoon! James is a respectful and professional employee of Precision. A few improvements were needed and my garage door is in good working order. I may also do one or two other improvements before I have to make another emergency call. There was no salesman talk from James. Only information! I appreciate that.
- Diane Taylor
Rio Rancho, NM
I'm very happy with the service I got today Frankie did an excellent job explained everything to me and I'm very satisfied Thank you
- Elisa Ortega
Rio Rancho, NM
Thanks for your prompt service and excellent quality work by Fernando. He was prompt, polite professional, and very knowledgeable. We highly recommend him and Precision. Bill Haltom
- Bill Haltom
Rio Rancho, NM
We called to have our garage doors maintained. No one had touched them since they had been installed twenty years ago. I called Precision on the recommendation of a friend. Lorenzo showed up that very afternoon. Looked over our three doors and gave us three different estimates. Since garage doors lifetime is usually of 12 to 15 years we decided to have him completely work them over. That very day Lorenzo started work and installed new motors, rails, and lighting, along with new keypads on the outside. He came back the next afternoon and finished up with the RV garage door. I would recommend Precision Garage Door Service and Lorenzo to anyone.
- Dee Lewis
Rio Rancho, NM
Technician (Lorenzo) was very professional, answered questions and very knowledgeable about the product he was installing. I highly recommend this company for their prompt service. First time dealing with Precision Garage Door Service and chose them because of their high ratings from 3k customers. Thankful I did. Great experience and would definitely recommend this company to do your work.
- G Montoya
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Door Technicians: Lorenzo H
Rio Rancho, NM
Great service, great, the gentleman who installed it was very polite courteous.
- Leo Luna
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Door Technicians: Fernando S.
Rio Rancho, NM
The young technician that did the work was very respectful and knowledgeable. I really appreciated him.
- Liz Abeyta
Rio Rancho, NM
Called around noon and was provided an appointment that day. Technician arrived as was projected and diagnosed the problem then gave us several options to choose from for repairs from most economical to most expensive allowing us to decide and call back when we had done so. Problem and solution(s) were thoroughly and clearly explained as well as an explanation that if we chose them to do the repair we chose, they would not be charging us another fee to return. Thank you, Mike G.!!! Will definitely be calling them (him) to come back for the repair!!!
- Charles Tirone
Rio Rancho, NM
Tech Michael Glenn adjusted a garage door that wasn't engaging properly and replaced the 22-year-old springs in both doors that were no longer holding their tension properly. He was friendly and professional and explained everything well.
- Katree Edmonds
Rio Rancho, NM
After having an excellent experience from our first call we had to make another call for service. They were on time and completed the service within 30 minutes. By the way, first call was eleven years ago. Great job!
- ken navarrette
Rio Rancho, NM
I called on a Friday and someone arrived within 2 hours to install my garage door opener. Lorenzo Herrera was my technician and when he arrived he made some suggestions and quoted me a price to upgrade my old garage door system. I would easily give Lorenzo 5/5 stars for customer service, professionalism, and kindness. He is meticulous and did an outstanding job installing my garage door opener and upgrading my old system. He even took the time to help me understand how to use the myQ app on my phone. I would highly recommend Lorenzo for any job. I cannot recall the name of the person who answered the phone but she was very kind and courteous and took the time to be patient and answer all my questions.
- Tracy
Rio Rancho, NM
Mike was a very nice guy, good attitude. but most importantly he did an amazing job, very professional. Took the time to explain everything and said I could call if had any more quesions. I was very satisfied with the work. Thanks! I picked the right business to call.
- Leroy Garcia
Rio Rancho, NM
My garage door would not open. I contacted another company and they couldn’t come out for two to three days. I searched on Google for a local company and the Precision Garage Door ad stated “same day service”. They live up to their claim. Frankie showed up within 2 hours of me calling them. He immediately performed a 28 point inspection and diagnosed the problem. I ended up purchasing a new belt drive system, replacing the noisy chain drive. We are extremely pleased with the new opener and with Frankie’s knowledge and personality. I highly recommend this professional company!!
- Louis Nolan
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Door Technicians: Frankie L.
Rio Rancho, NM
After reading the previous reviews I was hoping I would get the same result. I did !! Professionalism, Service, Expertise were excellent. Thanks for taking care of our garage door repair.
- Robert Hernandez
Rio Rancho, NM
I chose Precision Garage Door by chance off the Internet. I called them at about 9:30 AM on Tuesday, and was told a technician would be at my home between noon and 2 PM. Lorenzo arrived a bit before noon. After an inspection, he showed me that the cables were fraying and the bearings were not operating smoothly. He replaced the springs, cables, pulleys, bearings and all rollers and lubed all hinges by about 1 PM. He was cheerful, knowledgeable and very efficient. A huge thumbs up for PGD!
- Laurence Linford
Rio Rancho, NM
Needed the emergency service as the Garage door spring broke, locking both vehicles in the garage in a sense. The tech was prompt, knew exactly what to do, and got it done quickly with all the parts he needed on the truck. Price was a little high, but what else could I o. I was kind of over the barrel. Thanks
- Stuart Funke
Rio Rancho, NM
I called ,they were able to come out tonight .James Magee sent me a text with picture that he was on his way and asked if it’s ok to come earlier.(yes good for me) I knew who to expect was nice.He gave me choices and explained all of them after he figured the problem out .He was very friendly and professional and got the job done fast. Emergency was cheaper then elsewhere But he gave me regular rate and a senior discount .Im very pleased with your service .
- Mrs. Hunter
Rio Rancho, NM
Tony was polite and got the tune-up done quickly. Very impressive.
- Tom Harris
Rio Rancho, NM
I would like to give your company a 5 star rating. Both of the techs that came over were polite, on time and did a great job. Found your company in the Marketplace Magazine. Would be happy to refer your company to anyone. Sincerely, Sue and Larry Sales
- Sue Sales
Rio Rancho, NM
Today James M. responded to my request to make an adjustment on my garage door. He did a great job and also completed a safety inspection. James is a very knowledgeable professional, I enjoyed the education he provided on my door and it's qualities.
- Jack Humphries
Rio Rancho, NM
Oh man!! Precision Door was so good after I hit my door backing out of the garage. Frankie was the best!! He came out to do a quote quickly. Told me my different options. He was able to get the parts the same day! He even helped install the door even though he's now a technician and not an installer. I couldn't have asked for better service with such kindness! Thank you so much!
- Lisa Davis
Rio Rancho, NM
The answers to your above questions, yes, yes, Lorenzo was wonderful, very helpful, not really on the advertising.
- Patricia Kinley
Rio Rancho, NM
Technician Gary Lang clearly identified issue (problem), solution and cost. The installation was completed on a timely and professional manner. Thank You!
- Anthony Montoya
Rio Rancho, NM
Experience was excellent. Work certainly met expectations. Problem was quickly solved, and we were pleased to get the technician to the house in less than two hours. Great relief to have the work done so fast. Thank you.
- Gene Bosler
I called Precision Saturday morning and Matt came out by 4pm on the same day!! The spring and rollers were either broken or frozen. It took Matt 1.5 hours to completely replace all these itmes. Great job Matt!
- Wayne Sowell