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Read what people are saying
about Precision Garage Door

Precision Garage Door of Albuquerque
has received 56 reviews, averaging 4.02 Stars:
1 2 3 4 5
Review:

Nice job!! Quick and easy I will definitely use them again

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 Frankie L. Service Provided:
Garage Door Repair

Product:
Springs

Door Technicians: Frankie L.
Review:

I saw in your ad that you service Rio Rancho and you have good reviews. I was able to schedule an appointment quickly. Tony arrived very promptly and was very nice, explained the problem and was able to take care of it right away. Very good service thank you

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Tony A. Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Door Technicians: Tony A.
Review:

On time. Professional. Courteous. Cleaned up. Replaced piece that broke on installation. My home is a non-smoking home. Would suggest smoker smoke off property.

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 Frankie L. Service Provided:
Install Garage Doors

Door Technicians: Frankie L.
Review:

The service was great. The coupon for a free service was misleading since you still pay $55.17 for a quick lube job on one door.

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James M. Service Provided:
Garage Door Repair

Door Technicians: James M.
Review:

I would have given you five stars if the opener had come with a lightbulb. I of course don't have any "rough use" lightbulbs or garage-door bulbs, which the instruction manual recommends one install.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

On time. Scheduled between 12-2PM, came at 1PM. I like that. Good work.

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Service Provided:
Garage Door Repair

Review:

Just a little pricey other than that the service techs were great. Time will tell if the work that was done will last for years to come.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Josh and Tyler installed a new garage door and garage door opener at our home. They both worked efficiently and cleaned up any debris. Josh was very informative on setting up the new garage door opener and answered any other questions I presented to him. I give a 4 star rating because the original appt was 1 1/2 hour late. I understand work schedules can get behind due to circumstances.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

good work, quick and courteous

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Tony A. Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Door Technicians: Tony A.
Review:

You were very good a year or so ago, and this service was even better.

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Service Provided:
Garage Door Opener Repair

Review:

Thank you for sending Jeff out to realign the garage door that Kevin installed. Your company stood behind your guarantee. The door now doesn't make the noise that started after a few days. The bottom weather stripping became twisted but Jeff realigned the braces for the tracks so the rollers moved together instead of slightly crooked. I wish that Jeff had been the original installer he seemed much more experienced than Kevin. But I'm sure that with time Kevin will become proficient too.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision Door was very thorough, conscientious, and professional. The work was done in a timely fashion with a polite technician. It took about an hour of the Tech's time. I would have given this review 5 stars but I felt the price of close to $500.00 for two springs on a garage door was excessive. The two Springs were $170 a piece (very reasonable) and then there were up charges like $59.00 to even go out to the property and review it, and then another $49 to make sure the nuts and bolts were tight on the unit. Am I just not in touch? What do you think?

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Service Provided:
Broken Garage Door Spring Repair

Review:

Probably best in the state. Sorry, I don't send 5 star ratings for good work at reasonable prices. 5 stars means something above and beyond to me.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Lorenzo showed why my garage door opener was kapute and thoroughly explained my options for repairs. He was very quick and neat with his installation of a new opener and very thorough in going over the features and how to use the new openers including programing my wife's car. A billing dispute was positively resolved.

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A Response from: Tyler Amundson

Thank you for the kind review! I'm glad Lorenzo was so helpful and that we could take care of all of your issues.

Lorenzo H Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Door Technicians: Lorenzo H
Review:

My garage door was stuck in the up position. I had no idea what was wrong with it. Lorenzo came and knew what was wrong in an instant! He explained what needed to be done, which parts needed replacement and how he would do it. I was impressed by his expertise and professionalism. Had the job done in about 1 and 1/2 hours- expensive, but guaranteed for life and I felt it was really quality work!

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Lorenzo H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Door Technicians: Lorenzo H
Review:

Service was great. Lorenzo was also our original installer. He remembered us and was professionally competent and very nice to work with personally. I did think the total cost of a service call and tune-up at $110 was a little pricey.

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Lorenzo H Service Provided:
Garage Door Opener Repair

Door Technicians: Lorenzo H
Review:

Your employee arrived on time, was very professional, and he had the garage door repaired in five minutes.

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Service Provided:
Garage Door Repair

Review:

Thank you for the prompt response to our garage repair. The work was done quickly, professionally and to our satisfaction. We can always count on a Precision for good work!

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Service Provided:
Garage Door Repair

Review:

Lorenzo was professional, efficient and quick. In addition to instructing me on the operation of the new garage door opener and acessories, he programmed my SUV to open it.

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Lorenzo H Service Provided:
Garage Door Repair

Product:
Opener

Door Technicians: Lorenzo H
Review:

The service is prompt and efficient. Would definitely recommend them.

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Service Provided:
Garage Door Repair

Review:

Gary was very courteous and knowledgeable about the service he was performing. He showed up on time and completed the work in a timely manner. My only complaint is the price and yes I understand the replacement of the quality parts and life time guarantee. Only time will tell whether this was worth the price. Thanks again for getting our door back in service! Hopefully for many years to come!

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A Response from: Erica

Thank you for your business and your honest feedback. I assure you, you get what you pay for and we are here for you in the future. You purchased the best quality parts and our staff is focused on getting it right You will not be disappointed.

Gary Lang Service Provided:
Broken Garage Door Spring Repair

Door Technicians: Gary Lang
Review:

The job was done good by Rudy. Rudy's work is 5 star! I gave 4 star is because of the warranty time. When I called and was told a limited life time warranty, but the receipt was issued that just 90 days warranty for the parts and labor. It's a tremendous difference. Is that true?

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A Response from: Craig

I want to thank you for the feedback – it gave me an opportunity to review the “Good, Better, Best” estimate that was put together for you by Rudy. Rudy outlined three (3) options during his visit and you selected the Good option which did include a 90-day warranty. The Better option included a 1-year warranty and the Best option included the Limited Lifetime warranty. The reason for the difference in warranty is due to the parts being replaced, or not replaced, and the impact they will have on the overall performance of the door. We appreciate your business and am glad Rudy’s work was 5-star – we are very blessed to have him on our team. If you have any additional questions please do not hesitate to call me.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The Precision garage door opener I own was malfunctioning, so I called for repairs. It took 2 calls before my message was received by a technician, but once received they took care of my problem. The technician -Rudy - was very courteous and competent. He explained everything to me.

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Service Provided:
Garage Door Opener Repair

Review:

Four stars

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Gary Lang Service Provided:
Garage Door Repair

Door Technicians: Gary Lang
Review:

Lorenzo came out to service our garage door, and he was polite, helpful and straightforward. This would have been a five star rating but for the fact that he left the garage door (and the garage floor) dirtier than when he came - if he had been more thorough in cleaning up after himself (especially given the cost of the service he was providing) this would have been five stars, no question. I really wanted to give four and a half. This is an excellent company, great to do business with and totally reliable.

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A Response from: Erica

Thank you for the feedback. I will pass this on to our team as an important area to keep in mind. I realize it is the details that make us stand out and we aim to do just that!

Lorenzo H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Door Technicians: Lorenzo H
Review:

Precision sent out Gary as first. We agreed our broken, dented garage door was not fixable and was oversized. He gave me a quote that reasonable and a time frame over the holidays. Next came the installation team 3 weeks later as stated. They worked hard and finished an hour before they predicted.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Rudy was very friendly, knew what he was doing, and solved a few mysterious problems in short order.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Gary did a great job and fast response especially for a Sunday. Highly recommend.

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Gary Lang Service Provided:
Garage Door Repair

Door Technicians: Gary Lang
Review:

Great tech, good work and materials. Expensive and we had to take the minimum service for $360 for two springs. We had a quote from two others for less, but we wanted to work with you based on reputation.

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A Response from: Erica

Thank you for your review and thank you for trusting us with your service. Your decision on purchasing two superior-quality springs will serve you well, especially as they come to you backed with our lifetime warranty. We appreciate your feedback and your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thanks for your help and the peace of mind warranty, I don't give perfect ratings to any thing because only Jesus Christ was perfect.

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A Response from: Gary Lang

Fair enough! Thank you for your business and your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Albuquerque Area

(505) 369-2201

(505) 369-2201
Rio Rancho Area

(505) 226-0948

(505) 226-0948
Santa Fe Area

(505) 310-6564

(505) 310-6564
Los Lunas Area

(505) 926-2109

(505) 926-2109
Precision Garage Door
Office: (505) 822-0597
5640 Venice Ave NE
Suite K

Albuquerque, NM 87113

License

Contractor
395248