Read what people are saying
about Precision Garage Door
Precision Garage Door of Albuquerquehas received 60 reviews, averaging 4.01 Stars:
Albuquerque, NM
Albuquerque, NM
Precision Garage Door always does a good job for me and programming my garage door opener/key pad was no exception. I recommend them.
- Judy M
Albuquerque, NM
James was wonderful, very efficient and knowledgeable. He answered all of my questions and was very patient.
- Betty Wetzler
Rio Rancho, NM
Needed the emergency service as the Garage door spring broke, locking both vehicles in the garage in a sense. The tech was prompt, knew exactly what to do, and got it done quickly with all the parts he needed on the truck. Price was a little high, but what else could I o. I was kind of over the barrel. Thanks
- Stuart Funke
Albuquerque, NM
Nice job!! Quick and easy I will definitely use them again
- Peggy Hurley
Rio Rancho, NM
I saw in your ad that you service Rio Rancho and you have good reviews. I was able to schedule an appointment quickly. Tony arrived very promptly and was very nice, explained the problem and was able to take care of it right away. Very good service thank you
- Karen Bullard
Albuquerque, NM
On time. Professional. Courteous. Cleaned up. Replaced piece that broke on installation. My home is a non-smoking home. Would suggest smoker smoke off property.
- Steven Williams
Albuquerque, NM
The service was great. The coupon for a free service was misleading since you still pay $55.17 for a quick lube job on one door.
- Dan Weiser
Santa Fe, NM
I would have given you five stars if the opener had come with a lightbulb. I of course don't have any "rough use" lightbulbs or garage-door bulbs, which the instruction manual recommends one install.
- Werner Grob
Product:
Albuquerque, NM
On time. Scheduled between 12-2PM, came at 1PM. I like that. Good work.
- Kyoko Ditrick
Santa Fe, NM
Just a little pricey other than that the service techs were great. Time will tell if the work that was done will last for years to come.
- Michael Rodriguez
Product:
Albuquerque, NM
Josh and Tyler installed a new garage door and garage door opener at our home. They both worked efficiently and cleaned up any debris. Josh was very informative on setting up the new garage door opener and answered any other questions I presented to him. I give a 4 star rating because the original appt was 1 1/2 hour late. I understand work schedules can get behind due to circumstances.
- Marilyn Torres
Product:
Albuquerque, NM
good work, quick and courteous
- Mike Davis
Albuquerque, NM
You were very good a year or so ago, and this service was even better.
- William Bottorf
Rio Rancho, NM
Thank you for sending Jeff out to realign the garage door that Kevin installed. Your company stood behind your guarantee. The door now doesn't make the noise that started after a few days. The bottom weather stripping became twisted but Jeff realigned the braces for the tracks so the rollers moved together instead of slightly crooked. I wish that Jeff had been the original installer he seemed much more experienced than Kevin. But I'm sure that with time Kevin will become proficient too.
- Pat S.
Product:
Albuquerque, NM
Precision Door was very thorough, conscientious, and professional. The work was done in a timely fashion with a polite technician. It took about an hour of the Tech's time. I would have given this review 5 stars but I felt the price of close to $500.00 for two springs on a garage door was excessive. The two Springs were $170 a piece (very reasonable) and then there were up charges like $59.00 to even go out to the property and review it, and then another $49 to make sure the nuts and bolts were tight on the unit. Am I just not in touch? What do you think?
- CCC
Albuquerque, NM
Probably best in the state. Sorry, I don't send 5 star ratings for good work at reasonable prices. 5 stars means something above and beyond to me.
- Charles Hostetler
Product:
Corrales, NM
Lorenzo showed why my garage door opener was kapute and thoroughly explained my options for repairs. He was very quick and neat with his installation of a new opener and very thorough in going over the features and how to use the new openers including programing my wife's car. A billing dispute was positively resolved.
- Melvin Chambers
Thank you for the kind review! I'm glad Lorenzo was so helpful and that we could take care of all of your issues.
Product:
Door Technicians: Lorenzo H
Santa Fe, NM
My garage door was stuck in the up position. I had no idea what was wrong with it. Lorenzo came and knew what was wrong in an instant! He explained what needed to be done, which parts needed replacement and how he would do it. I was impressed by his expertise and professionalism. Had the job done in about 1 and 1/2 hours- expensive, but guaranteed for life and I felt it was really quality work!
- Donna L
Albuquerque, NM
Service was great. Lorenzo was also our original installer. He remembered us and was professionally competent and very nice to work with personally. I did think the total cost of a service call and tune-up at $110 was a little pricey.
- Jeff & Debbie
Albuquerque, NM
Your employee arrived on time, was very professional, and he had the garage door repaired in five minutes.
- John Mcowen
Albuquerque, NM
Thank you for the prompt response to our garage repair. The work was done quickly, professionally and to our satisfaction. We can always count on a Precision for good work!
- George Carrillo
Albuquerque, NM
Lorenzo was professional, efficient and quick. In addition to instructing me on the operation of the new garage door opener and acessories, he programmed my SUV to open it.
- Richard Montes
Albuquerque, NM
The service is prompt and efficient. Would definitely recommend them.
- Finley Stubbs
Rio Rancho, NM
Gary was very courteous and knowledgeable about the service he was performing. He showed up on time and completed the work in a timely manner. My only complaint is the price and yes I understand the replacement of the quality parts and life time guarantee. Only time will tell whether this was worth the price. Thanks again for getting our door back in service! Hopefully for many years to come!
- Cody Lee
Thank you for your business and your honest feedback. I assure you, you get what you pay for and we are here for you in the future. You purchased the best quality parts and our staff is focused on getting it right You will not be disappointed.
Albuquerque, NM
The job was done good by Rudy. Rudy's work is 5 star! I gave 4 star is because of the warranty time. When I called and was told a limited life time warranty, but the receipt was issued that just 90 days warranty for the parts and labor. It's a tremendous difference. Is that true?
- Zukun Chen
I want to thank you for the feedback – it gave me an opportunity to review the “Good, Better, Best” estimate that was put together for you by Rudy. Rudy outlined three (3) options during his visit and you selected the Good option which did include a 90-day warranty. The Better option included a 1-year warranty and the Best option included the Limited Lifetime warranty. The reason for the difference in warranty is due to the parts being replaced, or not replaced, and the impact they will have on the overall performance of the door. We appreciate your business and am glad Rudy’s work was 5-star – we are very blessed to have him on our team. If you have any additional questions please do not hesitate to call me.
Product:
Albuquerque, NM
The Precision garage door opener I own was malfunctioning, so I called for repairs. It took 2 calls before my message was received by a technician, but once received they took care of my problem. The technician -Rudy - was very courteous and competent. He explained everything to me.
- Robert & julie Paul
Albuquerque, NM
Four stars
- Frank and Dianna Amaro
Albuquerque, NM
Lorenzo came out to service our garage door, and he was polite, helpful and straightforward. This would have been a five star rating but for the fact that he left the garage door (and the garage floor) dirtier than when he came - if he had been more thorough in cleaning up after himself (especially given the cost of the service he was providing) this would have been five stars, no question. I really wanted to give four and a half. This is an excellent company, great to do business with and totally reliable.
- Edmund Connolly
Thank you for the feedback. I will pass this on to our team as an important area to keep in mind. I realize it is the details that make us stand out and we aim to do just that!
Santa Fe, NM
Precision sent out Gary as first. We agreed our broken, dented garage door was not fixable and was oversized. He gave me a quote that reasonable and a time frame over the holidays. Next came the installation team 3 weeks later as stated. They worked hard and finished an hour before they predicted.
- Tom Aageson
Product:
Precision provides prompt and professional services. James, your technician was excellent in his work. I would recommend other customers to you.
- Yuvenalis Omagwa