Garage Door Repair in Rio Rancho, NM

Veronica Hogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was on a Saturday and I was rushing to meet my granddaughter for lunch. I pulled out of my driveway and no matter what I tried, my garage door refused to close. I called a company I had used before and of course they were closed and could not be reached on the weekend. I then called Precision and they were at my home in 30 minutes. They were very courteous and knowlegeable and had my problem fixed quickly. I would highly recommend them!

Nitin Budhwar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and clear breakdown of pricing

Nathan Salas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

$800 to replace springs and some wire and wasn’t clear that my motor wouldn’t be connected. Springs were replaced but I have to open my garage by hand. Communication of service was poor. I would’ve refused knowing I’d have to open my door by hand. Tech was friendly but did not explain what the outcome was going to be.

DON BENCO

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time; efficient; checked entire system and explained what needed to be done. James was our tech.

Joneve Bender

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called due to need for maintenance. Came out same day. Did maintenance & adjustments. Very quick & efficient.

Charles Medendorp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, friendly service, good communication. Thanks to technician James for the great job.

Rod Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Allen showed up right on time, and sent messages that he was on his way. The work he did and recommended made sense, and improved my garage door operation. I can now park my truck in the garage, and we're less likely to have any critters sneaking into the house.

Holly Hopson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

professional, courteous, friendly, helpful, the work got done right away

Roy Liberman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chose Precision Garage Door because of good previous service. The technician, James, arrived quickly and did a fantastic job replacing our garage door motor and some other related parts. When he was done everything was working beautifully.

Diane Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very impressed with professionalism of James through out the process, good communication re appointment, went thru inspection before quoting a price for repairs. He explained what was needed what he would do and the cost. It was all done quickly and he even offered to set the remote on my car so we did that. It's so nice to pull into my garage now!

Mike Sims

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was at my house in less than 2 hours. Diagnosed and fixed the problem on the spot using multiple parts carried in his vehicle. Fast, polite, and professional. I'll use them again if needed!

Carlos Fabela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt Chwirka was on time, courteous and confident. After describing the problem he immediately went to work assessing the garage door. He presented a couple of options to try and save us money. Once we reviewed his recommendations he immediately went to work. Matt was very knowledgeable. After it was all completed he tested all of the repairs he completed and he not only met but exceeded our expectations. Precision Garage Door Service is very lucky to have an employee like Matt on staff. Thank you for the excellent service.

Barbera Reeback

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was desperate & you replied fast. TONY was wonderful. He showed me what probably led to the door breaking down, & what I needed to keep it from happening. With repairs & adjustment the door is silent & very happy poing up & down. And I didn't break the bank. I'm so relieved.

Terry Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, friendly and timely service.

Joyce Rieschl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my garage door replaced there was splitting on my frame around the door they came in and took good care of it my garage door looks great I want to think Frank and Matt for all the good work they did here I'm really happy if I ever need anything again I will call precision thank you

Frank Melo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

"Great 5-star service from James! We originally called to fix a broken spring on one door, but he ended up servicing both of our doors, including installing new springs, rollers, and sensors. Fast, professional, and knowledgeable. Highly recommend!"

Thomas Rivera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, friendly, and would definitely recommend thanks.

Emile Nakhleh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician James Serda worked on our garage doors yesterday Thursday the 23rd. He did an excellent job, and I recommend him very highly. He is thorough, professional, knowledgeable, and communicative. He explained every step of the work before he did it and was very clear about the pricing and the different options available. My wife and I enjoyed meeting him and having him do the garage door maintenance. he tested both doors several times and and made the necessary adjustment un til things worked perfectly. Hope you have more technicians like James! Thank you.

Carolyn R. Ward, owner/broker Chocolate Properties, LLC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

There is a big disconnect between the people who answer the phone and make the appointments, and the technicians and company records. They have trouble finding my account and don't understand that I am a property manager and can be invoiced and don't communicate that at all, apparently, to the technician completeing the call. In addition, yesterday, I made an appointment, with instructions to make the service call appointment directly with the tenant. When I followed up today, the tenant said they had never called her and when she called them they had no record of the service request ever having been made. When I called them today, they verified that there was no record of my call from the previous day. I had to start at ground zero today..and the tenant had to wait a whole day, to get their garage door fixed. I give a lot of business to this company and would like to be appreciated more by having my account being quick to access and the arrangements I have made regarding payment clearly recorded for the technicians and appointment makers to see. I spent $4,800 with your company today...and I don't feel the love! If I had been recognized as a regular, repeat customer, and the appointment maker had followed through, I'd be rating you with 5 stars. The front line people are making you look bad.

Robert Kettner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great fast service but cost of parts are marked up about 2500% so maybe try a couple other places and get quotes first. Although they are quick and timely here and the work is done fast and neat the price for parts is very very questionable. Not sure where they buy the parts but looked up parts after they had completed and was charged $250 for a $60 part at Home Depot for each spring so not sure if that was including the labor into part price but something that was supposed to cost around $200 to $400 cost $1000 even after their so called service discount special taking off $100. So suggest getting other quotes before pulling the trigger, just saying. But the job was done promptly I will give them that and they were very professional but due to the overcharging I could not give more stars because that is just too big of a difference to me, a disabled veteran on a limited income, especially when you are trapped in your home because you cannot get your car out of the garage.

Susan Strom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Garage Door because I needed service on a German made Direct Drive garage door opener. After checking all the different components he determined it was shorting and since there are no parts available he installed a Lift Master. Matt Chwirka was very professional and installed the opener within an hour. I would highly recommend this business and installer! Thanks, Susan Strom

Patricia Darrall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called when my door seemed possesed….but it was a broken spring. James was quick to get here, very polite and extremely efficient in assessing the problem. He presented me with cost options and went about fixing it. He finished in a very timely manner…I am very impressed with Precision. Great people, great service!

Ed Harmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt and professional. My door was fixed within 2 hours after I made the call. Matt was excellent.

Kevin Vanwicklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Allen was great. Give that man a raise!

Rosemary Ramirez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repair man was very professional and explained everything to us in detail. He provided two options which we appreciated. The repair was quick and thorough and he left our garage clean.

Jonathan Keane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt did a great job! I appreciate how fast precision was able to come to my house and fix my garage!

Steve Arbuckle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, very friendly, customer-focused service. Quick service.

Aide Law

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James the technician was knowledgeable and extremely courteous! My garage door was quickly fixed!

Miriam Aragon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was my second choice to call to come get my garage door to be fixed I had accidentally hit it with my car n it gave it a dent so it wouldn’t close and first I called this other place but they didn’t have anyone to come same day not even for emergency but yet they was charging 60-70$ more then here for emergency they were very helpful over phone they had said they will have some one show up at 6-8pm you can say a lil after I had called to send someone Allen arrived lil earlier then 6 Great experience he was honest polite he took his time to look what was wrong found the dent fixed it thankfully. he didn’t take advantage nor over charge nor added extra fees how some do! I will recommend this company to anyone ! Thank you again!

Steve Solon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi Gary, We called Precision because the previous owners (9 years ago) had your sticker by the garage door opener button, so . . . And for good reason. Tony came out - first off, professionally dressed, and in a clean, well-kept company truck (always a good start). When I described what we needed on the garage door (a fairly major tune-up), he didn't hesitate to demonstrate his considerable knowledge of garage door systems and what is necessary to keep them running smoothly. Turns out, several easily-visible items need attention, but there was no high-pressure, no upselling, etc. He put together two estimates for repairs, both encompassing the necessary repairs, with one adding some items that were considered helpful extras for maintenance. A firm handshake (also a 'plus') and a signature on the larger estimate, and he was on his way, telling us Colleen at the office would call to schedule the service (forthcoming at this point). All in all, a good start to what will, hopefully, keep us opening and closing for many years. Many thanks.