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Read what people are saying
about Precision Garage Door

Precision Garage Door of Albuquerque
has received 47 reviews, averaging 4.02 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy with the service provided. Thank you again for the quick response.
wanda johnston
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have an oversized double garage door with massive torsion springs. I found Precision while trying to compare repair companies. The reviews were positive and I needed it fixed asap. The serviceman arrived within 3 hours of the call and replaced the springs within the hour. Kind, courteous and efficient. My only issue was when the bill was paid my coupon was not applied. Will use again.
Karen Offutt
A Response from: Craig

Thank you for your review. My apologies for overlooking the coupon you mentioned upon calling in. I'll be happy to credit you for this once I receive your coupon with Max' paperwork or if you can scan/mail/email it to me that would be great.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was wonderful. I have, however, had to call them back out as the door still is not opening properly.
Bonnie Ortgiesen
A Response from: Craig

I'm sorry that your opener needed adjusting, but am glad it was taken care of in a timely manner.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent. The guy who came to my house was friendly and knowledgeable. He was selling garage door repairs, but he didn't pressure me to buy more than I wanted. But he was selling a package, which left me feeling uneasy. Also, the reason I give this four stars, when I would typically give it five, is that what I paid was at least twice as much as the person on the phone quoted me beforehand I made an appointment. I think I have a good door, in good operating order, which will last a good long while. I bought the basic package because I had trouble with this door just a couple years ago, but the difference between the quote and what the guy at my house asked, and the fact that he was presenting packages to me left me with some serious misgivings.
Robert Covelli
A Response from: Craig

Thank you for taking time to tell us of your experience and for your honesty. We offer packages to make the choice easier for the customer. It is good to hear how these offers come across to our customers and I am sorry to hear that you were at all uneasy. I thank you for your business and I am confident that the product and services you received will be well worth it. Thanks again! Erica

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary, as always very professional, knowledgeable and friendly. Great representative of your company.
MARK PIKE
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was courteous, skilled and professional. Yellow pages ad features that drew us to Precision were: - locally owned and operated - all major brands - same day repair, no waiting on parts - senior discount - broken spring specialists
Micheal Hannah
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 7:30am and was able to get tech here shortly after 10 am. Appreciated the short time frame as I was unable to get my car out of the garage(I have a heavy garage door). Springs and rollers replaced within 1 1/2 hours.
Beverly Girard
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and prompt. Overall good experience.
Jose Sterling
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trevor was a great technician and conducted his business as a total professional. My only concern was not on his part but the person who quoted the $49.50 fee over the phone. Within a minute of him getting out of the truck suddenly the fee jumped to $89, then after replacing the wireless keypad the end total was $129. Your phone agents need to explain these charges more clearly so that customers can make an informed decision.
Michael Patrick
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw the ad online and you fixed our doors. Loved the email confirmation with picture.
Ted Nixon
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall pleased with the customer service and promptness of removal of old and install of new opener.
Tom J.
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did great work. Just wished the people I spoke with on the phone would help give some pricing on what things cost, even if it is rough. It would have been nice to not be surprised that replacing the springs and rollers on my garage would cost 500.00. Thanks
Trent Spratling
A Response from: Craig

Thank you for your review and for your business! You are correct to say that it is tough for our customer service persons to estimate pricing, but as you see there is a wide range of solutions to any garage door problem which cannot be diagnosed over the phone. You chose the best long-term solution replacing not only one spring, but both springs plus your bearings and rollers -- all with a lifetime warranty. Upon arrival, we give our customers a full 25-point safety inspection and allow them the opportunity to choose what works best for them. I trust you will be happy with your service and feel free to give us a call should you have any other questions.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciated the same day service, and the technician was very professional and did a great job. The price of the bill however was way high. I have had springs repaired before at substantially lower prices. If I should need service again at this house or another I will go with another company just due to price.
John Dye
A Response from: Craig

Thank you for reviewing our business. I am sorry to hear that you are not confident in the value of the premium parts and service you received. I am not sure how long ago you replaced your previous springs, but I assure you, these will outlast their 5-year warranty. You received two PDS torsion springs which are rated for 59,000 cycles whereas other companies' springs are rated for 18,000 cycles. The center bearing you purchased from us is 11 gauge zinc plated steel whereas other companies typically use a thinner, 12 gauge adjustable bearing plate. For more information, give us a call or see http://garagedoorsalbuquerque.com/garagedoor-spring-repair.php I thank you for your business and trust that you will be pleased with the quality parts and service that Gary has provided. Erica

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was great about explaining the problem and how to solve. He was knowledgeable and courteous. Also, he got the work done quickly.
David H.
Service Provided:
Broken Garage Door Spring Repair
Date: 12/20/2012
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trevor was prompt, courteous, and very efficient in repairing the hinges on my garage door. The overall response time was very good, and a job well done.
Mike Hedrington
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Polite, friendly, very knowledgeable.
D.A. Trujillo
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

good product, great service.
R. Siporin
Service Provided:
Garage Door Opener Install
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