Read what people are saying
about Precision Garage Door in:
Placitas, NM
Precision Garage Door of Albuquerquehas received 61 reviews, averaging 5.00 Stars:
Placitas, NM
Product:
Placitas, NM
The service technicians, Lorenzo and Chris, were friendly, professional and did a great job of installing the garage door opener; and they spent time explaining how it functions and giving us directions on how to use the controls.
- Wolfgang Vogt
Product:
Door Technicians: Lorenzo H
Placitas, NM
Gary was very thorough in trouble shooting my garage door which was working on and off. He went above and beyond the required job by replacing a lightbulb in the unit and setting the garage door opener. Hopefully I'll get 3-5 more years out if the motor but if not I would like to request him coming out when I need a replacement. Thank you for excellent service.
- Richard & linda Gaffney
Placitas, NM
Had a complete overhaul of our 19-year old two-car garage door, which included spring and roller replacement plus reattachment of the cable on one side which had jumped off its spool. Appointment was scheduled for 10am-noon window, but installer Lorenzo had finished a preceding job early and was able to start on my job at about 8:30am. Lorenzo performed the repair professionally and quickly, taking extra time to explain what was done and the recommended future preventative maintenance. He was cordial and made sure all the old parts were picked up and disposed of. Definitely a "five" performance.
- Richard Blankmeyer
Placitas, NM
Very prompt service and installation of a new opener with four remotes which only took about an hour and a half...Lorenzo the installation technician was very personable and helpful in explaining the operation which was a bit different from my pervious system...This new Precision opener is remarkably quiet compared to other systems I have owned...
- Thomas Amsden
Product:
Door Technicians: Lorenzo H
Placitas, NM
David was fast, accurate and efficient - got the door fixed within hours of my call. Really great service. Jay
- Jay Tummelson
Product:
Placitas, NM
David was super chill, friendly and extremely knowledgeable. He arrived on time, explained all my options and I was able to choose the right thing for me. Prices are reasonable too.
- Roberta Reinstein
Product:
Placitas, NM
Company was on their game from the start. Excellent initial call and engagement gave strong sense of responsibility and reliability. They E-mailed the appointment schedule. Company representative called in advance of arrival and arrived ahead of schedule. Gary was competent and knowledgeable as well as prepared to do a major tune-up on a door about to tear itself out its tracks. Gary knew exactly what was wrong and fixed all problems in short order. Courteous, professional, and well organized. Having worked in construction for a number of years I recognize quality workmanship and professional bearing. This company charges fairly and appropriately and does not waste your time. All costs and procedures were made clear before proceeding. You get your money's worth in a timely fashion.
- Harry Trigg
Thank you for the thorough and well thought out review! I am glad you had a pleasant experience and we are happy to have you as a customer!
Placitas, NM
I would highly recommend this company. Very professional and on time. (unusual these days!) The technician, Ryan, couldn't have been nicer and took the time to explain what the issue was with the door. 5 Stars for Ryan and this company.
- Don Westell
Product:
Placitas, NM
great service, fast and efficient!
- Elizabeth Dufrane
Product:
Placitas, NM
Rudy was on time, friendly, was able to diagnose my problem quickly. I actually thought I did not have a problem, and was just humoring my wife! But he found an actual problem, and we needed a new motor/assembly. He installed the new drive in 30 minutes flat! He took me through all the buttons and controls and made sure I understood everything before leaving.
- Karen & Mike Jenkins
Thanks for your review, I'm glad you ended up listening to your wife!
Product:
Placitas, NM
Annual inspection service! Modest door adjustment. Routine lubrication. Rudy is earnest and knowledgeable........a credit to your organization.
- John Knight
Placitas, NM
Thanks for great and timely service!
- Tina Thomas
Placitas, NM
These guys showed up when they said they would if not a little earlier. I had 2 openers installed the tech was fast and efficient and made sure I knew the ends and outs before he left. Great job!! -Lee
- Lee Whaley
Product:
Placitas, NM
I couldn't have been happier with the way Precision handled my situation. After having a brand new door installed just over two years ago, the arm that attaches to the door itself, broke off. I called Precision, explained the situation and they scheduled a technician visit for the next day...all while accommodating my Saturday schedule too. He came out, assessed the situation and rendered a resolution all within 30 minutes. I know have a stronger/reinforced arm attached to the door and again, all at no charge. Precision honored my Life-Time Warranty and again, handled the whole situation with gracious and professionalism. I would highly recommend them - they stood by their word and fixed the problem. Bottom line, not many companies do this anymore...especially if the sale had been over two years ago. I've had contractors do work on our home...adobe, stucco, wood work etc...and if something wrong happens within a few months..."'Crickets". They never return your call... Precision is a very well oiled machine...if you need a new garage door - just call them - you won't be disappointed.
- Guy Spencer
Thank you for taking time to submit this. We are happy to have long-term customers like yourself.
Product:
Placitas, NM
Gary Lang returned to correct the rubber weatherseal that had not been long enough in the earlier installation, that is required to keep out weather and mice. Gary epitomizes the outstanding courtesy and efficiency that service people should exhibit. He is an example of superior service that makes Precision the company to rely upon.
- Jim Neal
Placitas, NM
Rudy called back before the appointment time to see if he could come earlier, and he did. Very knowledgeable both about the repairs and the business and guarantees which he explained clearly. Finished the job quickly. I was impressed with his skills and knowledge and that he consiously practiced safely during his work. The technician he is training has a great role model.
- Roger Moose
Product:
Placitas, NM
5 Star service! Will (our technician) was polite and very professional. He was on the early side of the timeframe we were given. Would highly recommend this company for any of your garage door or opener needs.
- Joe & lynne Fusco
Product:
Placitas, NM
I appreciate the notice of what Ruben looked like and how the men would be attired. They certainly displayed professionalism, courtesy, and promptness. Thank you for everything. I did however, not see my final receipt for services.
- Barbara Russow
Thank you for your business and for your review. I will see that another copy of your invoice gets sent out immediately. Do not hesitate to let us know if you have any other questions or comments.
Product:
Placitas, NM
Service response was quick. Gary explained the work to be done, gave me a quote and got down to business. He was professional and courteous. He did an excellent job.
- Randy Logan
Thanks for taking time to let others know of your experience. Always a pleasure to hear from happy customers.
Placitas, NM
I give Rudy a 5 star rating for him and his service.........I went thru the yellow pages.......good ad. I'll call you in the future.
- Donald Heldt
Placitas, NM
I called for a estimate based on your Angie's List ratings. I am not going to use your services due to the price quoted. Your estimate was over $250 more than what I was quoted from a Sears, Lowes and Home Depot for similarly equipped and featured garage door openers.
- Mel Bailey
Thank you for your feedback. I'm sorry that you did not choose our opener based upon price alone. Our opener price includes professional installation as well and removal/recycling of your old opener and rail. In addition, our openers are much more efficient, quiet, reliable and come with a minimum 15 year warranty. Should you find yourself in need of an upgrade, give us a call.
Placitas, NM
Precision Door is a pleasure to deal with. People are courteous and professional. Excellent job.
- Barbara Wexler
Thank you for your business and for taking the time to let us know your experience was good throughout your purchase from the door order to installation!
Product:
Placitas, NM
5 stars! The door came in by the promised date and the door installation was easily scheduled for two days later. Works like a charm. The technician who performed the installation was professional and courteous.
- Erica Wendel-Oglesby
Product:
Placitas, NM
I was very happy with the prompt response, on a weekendand the fact that I knew who was coming by name and by face. Both of the technicians (Gary and Ruben) I dealt with were personable and on task. I would definitely recommend your company.
- Pat McCarty
Placitas, NM
The same day service helped our family needs to ensure the safety of our home and children. We had an issue about a week ago - a technician came out immediately, and fixed the issue, at no charge. We are happy with the product, warranty, and service.
- Helen Candelaria
Placitas, NM
You guys are awesome!! My garage door was stuck and I couldnt get my car out of the garage today. Your people were amazing and had a guy up here in less then 2 hours from the time I called. He was professional and very knowledgeable. He got the job done in no time and I was on my way. Thank You so much. I will recommend your services to everyone.
- Judy Howard
Placitas, NM
Hopefully, the above review shows 5 clicked stars! I encountered a small emergency, i.e. could not open garage door automatically or manually and needed to make a trip! Your 24 hour emergency service line in your yellow pages ad caught my attention in particular. You managed to send timely help even though it was mid-PM. The service was subsequently performed beautifully by Rudy and Adam -- both excellent representatives of your company -- personable, professional and skilled. The same applies to the young woman who answered my call! (Put a little extra in their pay envelope please!) Thanks for helping me out so fast and so completely. Services/repairs went beyond just those indicated below. HH
- Herb Hohn
Placitas, NM
From first contact with the company, the folks at Precision have been incredibly customer-attentive. They take the time to come out to your house to establish a relationship with you and to provide an accurate estimate. The installation was superb and they attended to every last detail-even details I hadn't thought about. I highly recommend Precision. They are a model of quality customer service and products!
- Shirley Heying
Placitas, NM
Excellent job. Very polite and knowledgeable. Showed up 15 minutes early and completed work in less than an hour.
- Richard H.
Waiting on insurance company for approval, but whether approved or not approved more than likely Precision (and Ryan) will be getting the job. Ryan was very professional in his estimate and recommending the correct door for this area. Thanks again!
- Michael Binyon