Read what people are saying
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I don't typically write reviews; however, this time I feel compelled to do so. I have had the best customer service experience. It started when I placed the call to the office yesterday. Sierra was extremely helpful-answering all my questions with patience & professionalism. Today, I had the pleasure of meeting Gary Lang. He was early for his appointment (usually service people are late which is so annoying!). He explained everything before he started and after completion. He did not try to sell me something I did not want or could not afford. He listened, was patient, thorough and such a professional. He is truly an asset to your company. I will most definitely be a repeat customer and proudly give referrals.

- Brenda Caddell

Thank you for taking the time to let us know of your experience. It helps keep our motivation up to do our best as it does make a difference!

Excellent response time. Ryan fully explained our repair of which could not be done at this time. He also said when the door fails again Precision would replace it and he gave us an estimate. This gives us time to plan for the added expense. Our door is more than 15 yrs old, so it will need to be replaced. Thanks again.

- Elaine Zipperian

Lorenzo was extremely friendly, helpful, completed the work quickly and best of all the garage door works better than ever! I would absolutely recommend your company to anyone. It's hard to find such good service anymore. Thanks!

- Keith Starr

On time, with day-before reminder. Professional appearance and manner, introduced himself. Worked efficiently, gave cost quote for approval.

- Robert Turner

Gary came out and installed a new keypad, a new automatic garage door for the third stall and a new mechanism for the existing double garage door. He was early, gave a fair quote and did the work in the same afternoon. He was very personable and respectful.

- Robin Troy

You had previously done repair work for us & it was excellent that is why we purchased a new door opener from you.

- Tony Daquino

Our technician, Rudy, was courteous and professional. He assessed the problem and gave me options. The door works great, better than it ever has....much quiter, too.

- John Guy

Quick and reliable service. I called on Thursday evening, and the technician was at my house Friday morning. He gave me two options for fixing or replacing the opener. He was able to complete the repair on one door and lube the other door in less than 1.5 hours.

- Lynn Wilson

I choose Precision because of the reviews and the overall 5 star ratings. I will also give Precision a 5 star rating. Ryan arrived at the appointed time, actually a little early. He was friendly and professional and repaired my broken door spring quickly. I will recommend Precision Door to anyone I know that needs repair or garage door replacement.

- Ross

Lorenzo was extremely helpful and personable and did a wonderful job installing our garage door opener and answering any questions that we had. I would recommend Precision door to anyone who is looking to replace anything garage door related.

- Andrew

One of the extension springs on my door failed (broke and launched itself across the garage!) and a repair was needed fast. Found Precision on "Google" and called the following day. Gary showed up exactly on time (he called 15 minutes beforehand), assessed the situation and offered a couple of different solutions. We opted for the Torsion Spring Upgrade, which replaced virtually all the moving parts, and included their outstanding warranty. The repairs were done in less than an hour and we now have the quietest and smoothest operating door ever. Gary was throughly professional throughout, and a joy to talk with. He explained everything and answered all our questions. We will absolutely call again when we are ready for our next garage door work. (We are going to add a second door and opener sometime in the near future.) Jim Augeri Albuquerque, NM

- Jim Augeri

Thank you for such a great, thorough review!

I was very impressed with the very fast response in being able to set up an appointment. Lorenzo was very considerate and understanding. He was able to point out what needed to be done, my options and was very efficient in getting my garage door repaired better than new! Thank you to Lorenzo and your company for making an unpleasant situation bearable!

- Kerrie Rasmussen

Lorenzo called and asked if he could come early to the appointment, and of course I said yes. I showed him the noise the unit was making. He put some lubricant on the belt, which helped. He tightened the belt, and that eliminated the noise completely. It is now operating like new. Lorenzo got the job done quickly and professionally.

- Patrick Hoffman

Enjoyed seeing Rudy again! Always courteous and professional. Sad to hear he's leaving but he sure is a credit to your company. Thanks for your help with my door. Fixed in 15 minutes! Great job!

- Robert Chavez

I have used Precision several times over the years and each time they have been very responsive, helpful and did a great job.

- G.H.

Very pleased with the service and your representative. I will use the company again. Thanks, Beth

- Beth Shields

Gary arrived ahead of schedule. Provided a complete and in depth inspection of the door system. Put together a service quote with multiple options and detailed price breaks available. He provided a honest eval and suggested best fit solutions to ensure a safe and long lasting service life. I would recommend this company to others.

- Jeff Reeves

My garage spring was broken, so I couldn't get the cars out of my garage. I called at 6:30 AM and Ryan was there by 8:30 or so. He made the needed replacement and other repairs. Exceptionally courteous and professional. Super job.

- Roy Crawford

Service was outstandingly fast. Lorenzo did a great job on the install and walk through after installation. Cannot believe how smooth and quiet new door opener is compared to my 21 year old model.

- Jim Preston

Rudy is possibly one of your best technicians - he is always polite and knowledgeable.

- Sigmund and marsha Bloom

Gary was great, explained everything ,showed me how everything worked and had me try to be sure I understood what I needed to know. He was polite and patient with my barking schnauzer. I would definitely recommend your service. Star rating five

- Marilyn Davidman

Lorenzo was extremely helpful and knowledgeable would recommend him to anyone who needed service. Thanks for the help.

- Isaac Aragon

First class. Immediate "personal" contact with a real person, no less :) Immediate appointment set, showed up on time (Sunday & Father's Day), good technician, quality parts & good tuneup.

- Gerry Williams

Your technician, Gary Lang, was very helpful and knowledgeable. He gave me very precise explanations regarding my options. He completed the work in a timely manner and was very easy to work with. Thank you.

- Peggy Hughes

On time. Completed the job quickly.

- Martin Darras

Best service.

- Doris Lukes

I was completely satisfied with your serviceman, i forget his name but i did have it. He is the one who installed the garage door opener in January of 2015.

- Tony Villa

Service was efficient and thorough. Gary very knowledgeable about install. Thank you

- Alan Tuma

My tech Ryan was fast, efficient and quite a nice guy good work people! Hang on to him.!

- Barbara Martin

Great timely service. Your tech Gary is a great example of what you can expect from their tech's. Knowledgeable, courteous, prompt and just a nice guy.

- Dennis Bivens