The schedule appointment was kept, Rudy was on time and did a great job. There were multiple concerns with my current door, rollers and springs which he took care of and I noticed an immediate improvement in noise and performance when he was finished.

- Wayne Brock

I can't thank Ryan and Precision for fixing our garage door on February 1, 2016. My wife and I faced quiet the dilemna when our garage door would not open and we could not budge it to get our cars out. We called Precisions 24-hour phone number, talked to an actual human being at 9:00 PM on Sunday night, and got an appointment for the next day. Ryan called before he came and showed up right on time. He immediately diagnosed the problem of a broken spring. We could not open the door and since our vehicles were in the garage, Ryan had to work around them but in the end, he fixed the problem quickly. Prior to working on the project, he explained the situation, told me what he needed to do, and gave me a reasonable price quote. The cost was incredibly affordable considering the amount of work involved to replace the broken spring. Ryan was very personable and treated our home and garage with the utmost of respect. I will definitely recommend Precision and use them again should our garage door need servicing again. I'm glad they are here.

- John Valdez

Did a good job repairing the door and explaining what he did and replacing frayed cables, showing me the old ones. I could not find the warranty on the original door but he told me to call the office if I did find it in case any part of the repair was covered by the warranty.

- Scott Brown

Lorenzo did a great job repairing our door (broken spring, worn rollers, leaking bearings). He called to ask if he could arrive earlier than the scheduled time, was courteous, explained the levels of warranty, and made sure I knew everything that was done and covered in the future. I would recommend Precision to anyone wanting trusted technicians and a good warranty.

- Wallace

Very prompt service, the service tech was very helpful and informative. The spring and tensioner (?) were broken, he had it replaced and going quickly. Would use Precision again.

- Kathy Berglund

Lorenzo Herrera was outstanding. He came to repair parts of our door and made excellent suggestions as to what needed to be replaced and what didn't. His work was very professional and he got the job in record time. Great employee and great service!

- Hans Atzinger

The Technician, Gary Lang, was pleasant, friendly and professional. He explained what had to be repaired, replaced, and why. I felt safe while he was at my home, and he took all the old parts with him instead of putting them in my trash bin. He was tidy, and respected my property. I will refer others to him, and your business. Thank you!

- Mary Reyes

As always, superior service by excellent technicians. Could not duplicate the door closing problem but Lorenzo tuned up the system and made sure all was operating correctly. I would use no other garage door service but Precision.

- Doug Fisher

I had purchased my garage door from them last year so I knew the service and products were good. So when my garage would not close I knew who to call. I got a quick response and a technician came out the very next day. I love my garage door opener ! its so quiet!!! Thank you Precision!!!

- Bernadette Saiz

The job was done good by Rudy. Rudy's work is 5 star! I gave 4 star is because of the warranty time. When I called and was told a limited life time warranty, but the receipt was issued that just 90 days warranty for the parts and labor. It's a tremendous difference. Is that true?

- Zukun Chen

I want to thank you for the feedback – it gave me an opportunity to review the “Good, Better, Best” estimate that was put together for you by Rudy. Rudy outlined three (3) options during his visit and you selected the Good option which did include a 90-day warranty. The Better option included a 1-year warranty and the Best option included the Limited Lifetime warranty. The reason for the difference in warranty is due to the parts being replaced, or not replaced, and the impact they will have on the overall performance of the door. We appreciate your business and am glad Rudy’s work was 5-star – we are very blessed to have him on our team. If you have any additional questions please do not hesitate to call me.

Unexpectedly, I found myself in a serious situation after discovering I was trapped inside of my garage and couldn't even open the door manually! A family friend had recently had some work done on their garage door and the quality/appearance of it was so nice, I asked for a recommendation and she gave me the contact info for Precision. Having scheduled replacement of two doors over a period of a few weeks, Craig, Ryan, Ruben and Tyler were exceptional life-savers! Their expertise and customer-oriented professionalism was amazing. The quality of the finished product is more than I could have hoped for. My special "THANKS" to each of you for your time and attention and for doing a such terrific job!

- Joyce Phillips

Found the team on the web, called and got an immediate answer. Set appointment for Saturday am. Gary arrived ahead of schedule and was very professional and courteous. We discussed options and he went to work. I was taken back by his efficiency. Done in no time. He reviewed repairs, ran through the system and he handle the billing by explaining all aspects. It is refreshing to see this kind of prompt professional service! I will call when I need help from the team.

- John Wiederholt

I'll be honest, the reason we used Precision is they were one of the few who worked on Saturday. After seeing them in action, I would not recommend anyone else. They were on time, polite, answered all my questions and did not pressure me to buy anything. Five stars:)

- Rod Suazo

Our technician, Ryan, was on time, very courteous, and knowledgeable. He immediately figured out the problem and said "Oh, that's an easy fix." He inspected, adjusted, and lubricated everything and had it back to working quickly. When asked about a (non-essential) part, he recommended we buy and install it ourselves to save money. He recommended regular inspection/maintenance we should do to prolong the life of the opener and was knowledgeable about life spans of openers and springs. Being an East Mountain neighbor, he was also familiar with the unique conditions in this area that could affect our door. We will definitely call Precision for future needs!

- Joe Aldrich

Very good professional service!!

- Steve Marquez

Prompt and very capable service- Your tech Gary was right on time and knows how to get the work done. Highly recommended!!

- Ken

Excellent efficient service

- Bill Yelverton

Super! Professional, fast, through!

- Reinhart Schelert

Very satisfied.

- Estevan Cdebaca

I've been very happy with Precision, especially how quick they are to respond.

- Amy Mathis

5 star. Timely and courteous service. Rudy was exceptional. Worked diligently, explained process, and completed work in timely manner. Professional and represented company very well.

- Robert Brandhuber

He was very knowledgeable and showed up on time.

- Geri Padilla

I had my garage door repaired numerous times back in November and they couldn't figure out what was wrong with it. Each staff member was responsive and friendly. Finally, Gary was able to figure out what was wrong and fixed it. I can't tell you how helpful and patient Gary was. He did an amazing job!! He deserves a huge raise! Thanks again Gary!! Much Appreciated, Matt Davis

- Stacy and matthew Davis

Thanks for sticking with us! We aim to do it right every time, but sometimes it takes more than one try. We appreciate your patience and your feedback.

Excellent and prompt service.

- Charles & rosemary Brown

Did a lot of research. Decided to give Precision a try based on the high ratings and good reviews. Good folks; answered my online inquiry immediately, got good advice on security measures, both consultation and installation took place exactly when, and how, they said it would, and they hauled the old door away, cleaned up the debris & showed me how to use the new lifter. Love the door; looks great & whisper quiet operation. Wish I had done this sooner.

- Catherine Cunningham

Thank you for your feedback. We are happy when our customers are happy. Happy New Year!

Good job and on time.

- Pongkris Soogarintara

Excellent service and follow through. I was impressed by the speedy response as well.

- Chris Moya

The same technician who originally installed a new door system and new springs a few years ago came out on a very cold winter day did an awesome job of troubleshooting and fixing a strange problem. After trying several solutions, the issue was found with the wiring in the photo eyes of the door system. He was diligent in contacting the door system manufacturer for help, trying different solutions, replacing the wiring and splicing contacts, and making sure the problem was completely resolved before he left. I highly recommend them to fix any problem, in a prompt manner and with a customer-centered focus! This customer is definitely satisfied with a job well done!

- Daniel Romero

Thanks for letting us know. Nice job Rudy making sure the job is done right!

Excellent service. Tech called ahead. Was on time. Did quality work in a timely manner. Very pleased with technician and work performed.

- William Vigil

Returning home from work late, at about 7PM I noticed something strange when my garage door opened. A closer inspection revealed that something was seriously wrong on one side, as the spring and some wires were hanging loosely off the top of the track. I did not dare close the door and immediately called Precision. The phone was answered right away (I knew the company offered 24 hour service) and the nice lady assured me that a technician would be coming within 1-3 hours. The technician came within 1 hour. The technician, Rudy, was very knowledgeable, and quickly recommended that I have a complete overhaul of all the moving parts of the garage door. I agreed with him, as it had been a while since this had been done. Rudy had the work done in less than an hour, and the door sounded like a new door after he had replaced the worn out parts and greased everything. My only question was about the price. I know that Rudy does not determine this. I found that the repair was a bit pricy, but am sure that it will all be explained when I get an itemized bill. I will definitely recommend this company, and I have used their services before. It is extremely reassuring knowing that I can get help no matter what crazy hour my garage door decides to crash!! Thanks for your good work.

- Anita Ricka

Thank you for your business and for your review. I have broken down your invoice into include an itemization of the services performed and parts that were replaced. I apologize it was not written up this way in the first place and will make sure all of our techs are doing this in the future.