Garage Door Repair Reviews in Albuquerque Area, NM (Page 62)

Rudy was here very quickly, even sooner than we expected. He was very polite and helpful. We need to order a new panel and he helped us with that and helped us seal up our garage until that panel can be replaced. Thank you so much for your help.

- Bill Kuhl

Excellent customer service. Garage door now works perfectly. Max was polite, professional, and on-time. Thanks.

- Greg Grassi

Max was very professional; he was also very courteous and respectful.

- Margaret Massiatt

Thanks for the quick response to my problem and as before the service was great.

- Jackie Sanchez

Rudy was more than just knowledgeable in his work. He gave us detailed answers we could understand. He was very pleasant and friendly. He made sure that we were well taken care of. We had a garage door repair done and it was completed in a very timely manner. He explained that the product is of top quality and that it has a life time warranty for what we purchased. He reminded us that if anything happens to the repair to please call immediately so that they can come out and take care of it quickly. By Rudy being so thorough we felt at ease. The garage door works as if it were new again. Thanks for the excellent workmanship and customer service.

- Laurence Jackson

Very professional,efficient and courteous and early.

- David White

Craig is an outstanding technician. Very capable and professional in his attitude and work ethic.

- Jim Stephens

I called and the technician was at my home the next day. He clearly explained what the problems were and gave me options. He performed the work quickly and "with precision!" Very professional. I'm very pleased with the service and my new garage door opener.

- ROSALIE OTERO

Rudy was very quick and good doing his work. He knows his work very well and he is very pleasant to do work.

- Alex & Damaris Pimentel

Fast response!

- Daniel Lee

Craig did a terrific job repairing my door/operator in a short amount of time. He was very informative in explaining many details about my door's condition and offered tips on maintenance and pointed out things to watch for. I am very pleased with the service and will certainly recommend Precision Door to my friends.

- Jack Eichorn

Fast service, the technician Rudy arrived in just under an hour after I called on a Friday evening. He fixed the problem in about 30 minutes and we were back in business. I liked the service, and felt the quick response was great. If I had to list one con, it would be the cost, but it was probably not out of line for an emergency service like this.

- Chris Taylor

Fast, professional and courteous.

- Daniel Lee

My husband originally depended on Angie's List and called a competitor who guaranteed quick service...they never returned his call. We thought our door opener needed a quick repair. Unfortunately, that was not the case and although the technician offered to order the broken piece, it became clear that we needed to replace the opener. He was very professional and never pushed the issue. We elected for a certain model and he installed it within an hour. Although we didn't intend to spend the money, we have a high quality product that makes us realize how poorly our previous door opener was functioning, even when it was working "properly". We applaud your company for its quick and professional service. We also want to recognize Max for his personal professionalism and diligence in providing us all the options prior to our purchase.

- Catherine Hooper

Thank you for your kind words and feedback.

This service and the $50.00 were a scam!!! It was my complete understanding that the service was to "Tune" my garage door. That meant lubing it and doing any other maintenance that would be required. Instead you came out and told me(my wife) that the garage door needed to be greased/lubed. I already knew that, I didn't need to spend $50 to find out what I knew!!! And the idea that you'd charge me an additional $100 just to lube the dam garage door is a total scam. You may have gotten $50.00 out of me but guess how I'll pass on my experience to my neighbors.

- alan pezaro

Thank you for the feedback and for allowing me an opportunity to address your concern. The charge to which you are referring is our Service Call fee, which we assess in an effort to cover a portion of the cost for our technician's drive time, fuel, and overhead. Included in our Service Call we perform a very detailed 25-point inspection and review the inspection results with the customer. We perform this safety inspection each and every time we visit a customer's home in to assure we identify any and all issues before commencing work. Our charge for this Service Call is one of the lowest in the Albuquerque & Santa Fe area and we are the only company I am aware of that performs the 25-point inspection. I am sorry you felt this was an excessive charge and I will assure that our call center does a better job of explaining this charge to our customers who call.

Mr. Amundson came to diagnose our remote control, which wasn't working. It only needed a battery replacement. Why didn't I think of that? Very nice gentleman.

- George Skadron

Fast, thorough service.

- Carol Nimick

Max did an Excellent job. Great personality and willing to answer my questions - I was impressed at how quickly he accomplished the spring replacement.

- ROBERT GODDU

Gary did a great job. He accurately explained the problem and quickly fixed the garage door. He was a true professional. –Richard

- Richard Espinosa

Gary is a star!! I gave him a big 5, he is very courteous and very smart, knows his work.

- Blanca Arellano

Gary was very friendly, efficient and informative technican.

- THOMAS RYAN

Great job! Very informative, courteous!

- Paul Baca

It really was an excellent service and very fast. The technician was very nice and explained everything very well.

- Luis Rodriguez

Our service tech. was very efficient and very professional. He explained exactly what needed to be done and also gave us good advice about how to maintain the door.

- Millie Yamada

I was extremely impressed by your technician Rudy who was very professional, informative and helpful. Thank you for your excellent service.

- George Comerci

Max showed up right on time (4pm), fixed the problem I had, said everything checked out. Was here and gone in less than 1/2 hour.

- Carol Bemis

We are very pleased with your service representatives. Your service is excellent and we would not hesitate to recommend your company to all our friends!

- Denise A.

Gary was quite professional and helpful. He made sure to show me what problems he found and was willing to take the time needed to explain the items to me and my wife. Thanks for the great work. I will recommend your company to anyone needing garage door work.

- Drew Garcia-Carver

Great fast service from Max we appreciate it. Thank you.

- Sharon Mora

Max really did an excellent job. He worked hard and got it done in the amount of time he said he would.

- Greg Durfee