Garage Door Repair Reviews in Albuquerque Area, NM (Page 62)

We had a problem with the door yesterday and Gary was able to resolve the problem quickly and professionally. Our truck had disengaged the opener when we pulled in the garage. He simply shorten the rope and problem was resolved. Thank you Gary.

- Jesse Green

Rudy, the technician, was very helpful and knowledgeable. He also did the installation of the manual mechanism (some kind of bolt, I think) that seems would work great whenever we have need of open the garage manually -for example, when there is a power outage or we (again) forget the remote inside the garage. Would recommend this company to all my friends without hesitation... Thank you, Matilde & Dann Brewer

- Matilde Brewer

Our garage door suddenly slammed shut at 6 pm. My car was trapped inside and I had to go to work the next morning. I called precision. They were very nice. Rudy came out and fixed it within an hour. My only complaint was the cost. I felt this was very expensive but had no that late at night.

- Valerie

Thank you for your feedback. I am glad to hear we were there for you when you needed us and that you chose to take the long-term solution, instead of just replacing individual parts. You purchased our full-overhaul which included replacing your springs, bearings, wheels, drums and cables. Rudy also performed a free lube/tune and waived the service fee. All work has a lifetime warranty. Save your receipt and rest assured, you will be happy with your purchase for years to come! Thank you for your business.

I was very happy with the service provided. Thank you again for the quick response.

- wanda johnston

We appreciated the prompt service call on this past Friday night. We had some repairs done on the garage door springs in Jan. 2013 by your company and they have been doing the job nicely. It was known that the actual door would need to be replaced because of damage to the top panel when the springs gave way and it can crashing down. The Nice technician was Rudy Vallejos. Thank you Rudy

- Margaret Maio

I am very pleased with the service from your company. It was timely and very professional. Five stars for Gary.

- William Hansen

Max was very informative and honest. Explained what, why, how and all options at our disposal. I highly recommend for your service. Very fast and efficient.

- Kyle Nordin

The technician was very prompt, courteous, and did an excellent job. I would highly recomend your service to anyone.

- Bill Kuhl

I saw your company's truck parked across the street from my house. I needed a new garage door opener so I got your phone number off the truck and made a cold call. It was arranged for a tech to come over as soon as he finished the job across the street. He was pleasant, and efficient. Thank you.

- Judy Charlton

Rudy called me first thing this morning to give me a time when he would be at my house, I must admit I was surprised when he showed up on time, something that is a rarity in my experience. I explained my problem, what I tried to do and within minutes Rudy found the problem and within a rather short period of time my door was working better than it had in years....

- Dean Meadows

Prompt and efficient installation of garage door opener, rollers and full service.

- Ron O'Dowd

Technician was on time, had great communication and did a great job on a door that was probably thirty years old. Thank you very much!

- Scott Lang

Gary showed up in good time; explained needed work and options for repair; completed work, with verbal and written guarantee of service. Expensive (even with military discount), but needed to be done, and I was left with a feeling of confidence that I can rely on your service and company for future garage door problems.

- Jon and Caroline Hager

On-time, great service! Very knowledgeable. We were very happy with the service.

- Brian R.

Rudy was here very quickly, even sooner than we expected. He was very polite and helpful. We need to order a new panel and he helped us with that and helped us seal up our garage until that panel can be replaced. Thank you so much for your help.

- Bill Kuhl

Excellent customer service. Garage door now works perfectly. Max was polite, professional, and on-time. Thanks.

- Greg Grassi

Max was very professional; he was also very courteous and respectful.

- Margaret Massiatt

Thanks for the quick response to my problem and as before the service was great.

- Jackie Sanchez

Rudy was more than just knowledgeable in his work. He gave us detailed answers we could understand. He was very pleasant and friendly. He made sure that we were well taken care of. We had a garage door repair done and it was completed in a very timely manner. He explained that the product is of top quality and that it has a life time warranty for what we purchased. He reminded us that if anything happens to the repair to please call immediately so that they can come out and take care of it quickly. By Rudy being so thorough we felt at ease. The garage door works as if it were new again. Thanks for the excellent workmanship and customer service.

- Laurence Jackson

Very professional,efficient and courteous and early.

- David White

Craig is an outstanding technician. Very capable and professional in his attitude and work ethic.

- Jim Stephens

I called and the technician was at my home the next day. He clearly explained what the problems were and gave me options. He performed the work quickly and "with precision!" Very professional. I'm very pleased with the service and my new garage door opener.

- ROSALIE OTERO

Rudy was very quick and good doing his work. He knows his work very well and he is very pleasant to do work.

- Alex & Damaris Pimentel

Fast response!

- Daniel Lee

Craig did a terrific job repairing my door/operator in a short amount of time. He was very informative in explaining many details about my door's condition and offered tips on maintenance and pointed out things to watch for. I am very pleased with the service and will certainly recommend Precision Door to my friends.

- Jack Eichorn

Fast service, the technician Rudy arrived in just under an hour after I called on a Friday evening. He fixed the problem in about 30 minutes and we were back in business. I liked the service, and felt the quick response was great. If I had to list one con, it would be the cost, but it was probably not out of line for an emergency service like this.

- Chris Taylor

Fast, professional and courteous.

- Daniel Lee

My husband originally depended on Angie's List and called a competitor who guaranteed quick service...they never returned his call. We thought our door opener needed a quick repair. Unfortunately, that was not the case and although the technician offered to order the broken piece, it became clear that we needed to replace the opener. He was very professional and never pushed the issue. We elected for a certain model and he installed it within an hour. Although we didn't intend to spend the money, we have a high quality product that makes us realize how poorly our previous door opener was functioning, even when it was working "properly". We applaud your company for its quick and professional service. We also want to recognize Max for his personal professionalism and diligence in providing us all the options prior to our purchase.

- Catherine Hooper

Thank you for your kind words and feedback.

Mr. Amundson came to diagnose our remote control, which wasn't working. It only needed a battery replacement. Why didn't I think of that? Very nice gentleman.

- George Skadron

This service and the $50.00 were a scam!!! It was my complete understanding that the service was to "Tune" my garage door. That meant lubing it and doing any other maintenance that would be required. Instead you came out and told me(my wife) that the garage door needed to be greased/lubed. I already knew that, I didn't need to spend $50 to find out what I knew!!! And the idea that you'd charge me an additional $100 just to lube the dam garage door is a total scam. You may have gotten $50.00 out of me but guess how I'll pass on my experience to my neighbors.

- alan pezaro

Thank you for the feedback and for allowing me an opportunity to address your concern. The charge to which you are referring is our Service Call fee, which we assess in an effort to cover a portion of the cost for our technician's drive time, fuel, and overhead. Included in our Service Call we perform a very detailed 25-point inspection and review the inspection results with the customer. We perform this safety inspection each and every time we visit a customer's home in to assure we identify any and all issues before commencing work. Our charge for this Service Call is one of the lowest in the Albuquerque & Santa Fe area and we are the only company I am aware of that performs the 25-point inspection. I am sorry you felt this was an excessive charge and I will assure that our call center does a better job of explaining this charge to our customers who call.