Garage Door Repair Reviews in Rio Rancho, NM (Page 21)

Max was wonderful. I have, however, had to call them back out as the door still is not opening properly.

- Bonnie Ortgiesen

I'm sorry that your opener needed adjusting, but am glad it was taken care of in a timely manner.

Gary did a great job. He accurately explained the problem and quickly fixed the garage door. He was a true professional.

- Dan Queen

5 stars all the way. Gary was great!!!!! Always will call him if I need to get a repair on garage door. Thanks

- Dan Harris

I scheduled a same day appointment (2 hour window) with Gary your service tech, he contacted me 15 mins prior to his arrival to let me know he was on his way. During our phone conversation, Gary correctly identified the problem. He arrived with all the parts necessary to complete the job. Gary conducted himself in a professional manner, and was very knowledgable answering any questions I had. I was very pleased with the service Gary provided and I would refer Precision Garage Door Service to my friends.

- Dave Primrose

First call was late on Friday night when I had accidently backed into the door damaging it enough that it would not close. Rudy responded quickly, calling me back within 10 minutes to let me know what time he would arrive. He was able to repair the door enough to get it closed and helped me select a replacement door. He showed up at the appointed time to install the replacement and quickly removed the old door and installed the new one. He was friendly and professional at all times.

- Douglas Graether

I was not told that I would have to pay a service charge if I decided the estimate was too high. rip-off!!!

- Allen Maestas

I want to apologize for any confusion regarding your service call charge. Our call center is instructed to explain that the service fee is for our technician to drive out to the customer's home and perform a very detailed 25-point safety inspection, review this information with the customer, and then determine what, if any, work will be performed. We record each customer call for training purposes and I had an opportunity to listen to your call. I apologize that the call center did not explain that if you decided the estimate to repair was too high that you would still be required to pay the service call charge.

Max was very professional and did not try to take advantage of the situation. My garage door was kicked in during an attempted burglary. He could have easily told me to replace the entire door. Instead, he reinforced my door and it is working great. He saved my $1,000! Thank you Max!!

- Robin Jimenez

They did a great job coming in and replacing my garage door. It was quick and painless to deal with.

- Douglas Graether

Same day response, extremely courteous and professional technician. Explained all the options which helped in making an informed decision. Finished the job in minimum time and left the garage in good order. I was very satisfied with the entire experience.

- William Tarlton

I would give Gary more stars if I could! He was timely, efficient, explains well and showed empathy for our situation. We found your ad in the yellow pages and you were the only one that answered promptly and got the job done in an amazing time. Gary is wonderful. You can see he loves his job. He wears his uniform with pride. Nice to see these days. Thank you, your company and especially Gary. William and Rose Marie Leacock

- William Leacock

I really appreciated the prompt service I received. Both of my cars were trapped in the garage. Rudy and his assistant diagnosised the problems and fixed them. They were very pleasant and knew what they were doing.

- Gloria Bollman

Gary was very professional and knowledgeable. Great to work with him!

- Jerry Burns

Precision installed our new opener a few months ago & they have been great at helping to tweak the settings & get it just right. Their staff is professional, courteous and prompt. I would never call anyone else & I will make sure to tell all my friends! Thanks!

- Jennifer Korkosz

Professional and quick service.

- Matt Geballe

Our garage door spring broke at 6pm in the evening. Our vehicle was stuck in the garage and we didn't think we would get service until the next day (if we were lucky). I found the website for Precision and saw that they offered evening service at no extra charge. We called and had our garage door fixed by 9pm this evening! Great service, quick follow up and friendly service tech! VERY IMPRESSED!

- Genevieve Black

I think Rudy was the gentleman who fixed my door in a very fast, prompt and efficient way. He made me feel comfortable with his prompt, polite mannerism. I also know I have a guarantee on the work and it gives me comfort. I picked the right company to do the job. No doubt I will refer any of my friends who have a garage door issue. Thank you again.

- Karl Waters

We highly recommend this company and Rudy, the service technician who worked on our door. Rudy was professional,knowledgeable, explained our options and choices thoroughly and repaired the door in record time. The company immediately set the time for the appointment, confirmed it by email and Rudy called shortly before arriving promptly on time. Service all the way around was excellent and our garage door works better than ever. Thank you!

- Bernard Lechman

Rudy was knowledgeable and explained in detail what was needed to be done. No pressure - just facts. Would highly recommend.

- Bernard L.

Complete garage door overhaul. This included springes, rollers, all new bearings and cables. Also installed new garage door opener with new mounting rail and hook. Added saftey eyes. Garage door would not open with or without a remote. I could not get my car out of the garage. Called the company Saturday morning and got an appointment the same day. The technician called and arrived early. Gary went over the problem and gave me estimates. Said the parts had a lifetime guarantee. I opted for the overhaul and a new door opener. Pricey but well worth it. The door opens and closes quietly now. I am happy. Gary answered all my questions and concerns satisfactorly and in a professional manner. I recommend this company highly.

- Anita C.

Discovering our garage door wouldn't open at all, I googled garage door companies in our area. Precision impressed me with their attention to our needs, the promptness of scheduling a same day service appointment, and the follow through. Our service tech called before our scheduled appointment and asked if he could come earlier (perfect). He assessed our problem quickly and said he could get it in complete working order within the hour. And he did! He was thorough, professional, and reliable. Precision far outranked the other companies I'd called.

- Charlene Walker

Gary seemed to know his business very well. He was a good worker and finished on time. Cleaned up and explained everything. We are satisfied.

- Joseph M. P.

I am very glad I called Precision. Trevor was very nice and explained the problem and solution. I would recommend the company to everyone. Thank you so much for the great service.

- Betty D.

Great Job!

- Pat R.

Your technician was very knowledgable, friendly and courteous. He explained every detail of the work he did. I am very happy with the service I received.

- Ken Dewbre

Responded on a Saturday; door wouldn't close - fixed it!

- Dale C.