Garage Door Repair Reviews in Rio Rancho, NM (Page 20)

Rudy did a great job

- Rick Laforest

100% satisfied with the quality of work and customer service. Craig and his team we're prompt, courteous, neat, and professional. I highly recommend this company for your garage door needs if you want quality work, parts, and service.

- Tim Johnson

Your technician Gary was excellent in preforming his duties. His service was very professional and would recommend him to all my neighbors. Good job to a value employee.

- Ron Wood

Gary did an awesome job for us as usual. Always know I can count on him and his honesty when quoting the job

- PENNY KRAUTBAUER

Rudy has been out to work on my Precision garage door in the past, today he came to diagnose a problem - turned out I needed a new opener. I am impressed not only with the consistency of having the same technician, one that is familiar with my garage door, but also with the fact that Rudy was able to take care of the installation on the spot and did a great job of explaining the new system. Thank you!

- K. K.

Gary did an outstanding job. He was very knowledgeable and was able to diagnose the problem right away. He outlined my options and explained the pros and cons of each. Once I decided on the fix I wanted he wasted no time and got the job done in under an hour. From the time I discovered my garage door was broken to the time it was repaired was less that 5 hours. Way to go Precision—Thanks!

- John Beauchemin

There are several things that I found to be outstanding: First, same day service which was awesome. Second, an email with a notification of who was coming to my door, what he looked like, and other possible technicians who might come in his place. It was a piece of mind knowing who was coming to my door. Will was great! He was fast, efficient, friendly and professional. Third, I thought the pricing was reasonable and didn't feel like I was being taken advantage of. Will had everything he needed on his truck. I highly recommend this company to anyone who needs help with their garage door!

- April Hagan

Precision showed up the same day that I placed my order with Angie's List. They found the problem I was having promptly and provided a solution. I would definitely recommend them to anyone.

- Ron Eschinger

Rudy was professional and very informative. My door opens more easily and quieter now.

- Gina Lorenz

The service tech, Rudy, did a great job! I am pleased with the complete rebuild Rudy performed on my door and will highly recommend both Precision Door Co. and Rudy for professional services rendered. Thanks again! Ron

- Ron D.

Your technician was awesome, very professional, and on time! We will continue to recommend you and your services to others as we have now had 2 good experiences with your personnel. "Thank you" once again.

- Lou and Sue Bounds

And thank you for your continued patronage -- we are honored to have loyal customers such as yourself.

Rudy was the technician that came to our house and he was even able to come 2 hours ahead of schedule. He was awesome! I thought this door was history but he was able to fix it up quickly for us. Way to go Rudy & Precision.

- Susan Olney

We are a Precision Garage door user because of your 5 year warranty. We have had our for about 17 months and it just required to be reprogrammed. Rudy did that and didn't charge me your service was prompt and your people are very knowledgeable. We will not go anywhere else! Thank you for your excellent service.

- LARRY MCFADDEN

I had the great opportunity of having Will come to my home to service my garage door. I was rather irate because the previous service man did not address my concerns about the door and did a "quick fix". Will, however, listened to my issues that I was still having. He did a thorough inspection and addressed the problems. He fixed everything that was needed and when he finished, went over all the repairs he had done. He was very courteous and professional. Will is a tremendous asset to the company and deserves to be recognized as a great employee and person. I will continue to be a loyal customer because of my experience with Will.

- Denise Staff

The technician that came to my home, on SUNDAY (!), was Gary. He called ahead of time, arrived when he said he would, and presented himself in a professional and friendly manner. As he assessed the problems, I could tell he was very knowledgable and efficient as his job. He took time to explain the issues so I would be able to understand and presented the different ways the problems could be fixed. I was very impressed with Gary and how Precision Door Service conducts business! I will gladly recommend this company and Gary to family and friends who need repairs for their garage doors! It was a pleasure working with a company that insists on providing wonderful customer service and hires competent employees! Thank you! I was also impressed by your web site : ) Brenda White

- Brenda White

Thank you for your feedback and such kind words. We am to please and am so glad we hit the mark.

The technician that came to our home explained every thing he was doing and what he was repairing . He had a very pleasant personality . Would highly recommend this company.

- Daniel Lobato

Thank you for prompt, professional, friendly service.

- Lisa Steadman

You're welcome, we are always here when you need us! Thank you for your business and for your review.

The garage door was installed in May of last year by your company. Exceptional service always. The repairman was on time and had the job done in 10 minutes. The only complaint I have is that the repair cost me. $250.00. I found that a little excessive.

- Judy Buckner

Thank you for your review and I apologize that our pricing seemed a little excessive. The amount you were charged for the off-drum / crash charge, along with our trip charge, are both standard price sheet charges. We have these standard priced items on a laminated price list so we can show this to our customers - giving them the knowledge these are in fact standard prices. A door in the condition that your door was in when our technician arrived, requires that the technician take all remaining tension of the torsion springs, re-set the entire torsion system and rewind the torsion cable around the drum(s), and then rewind the torsion springs and re-balance the door. These steps are dangerous given the tension in the springs and requires both the necessary experience and correct tools to accomplish safely and with lasting results. Again, thank you for your feedback and I hope the explanation above has been helpful.

Excellent company!! Super fast service, great pricing, friendly, prompt, love the email confirmation process.

- Paula (tenant Brian Donner) Marez

OUTSTANDING to say the least describes your quality of service and your employee's attention to detail, the Email with the photo and his professional customer service attitude makes the top of my service companies' list. Thank you for your service and Thank you for hiring dependable, professional and courteous VETERANS (Will F)

- MGomez

Fixed my garage door! I was told by another garage repair company I needed a new door and it wasn't fixable. My service man, Will was awesome! He is knowledgeable and didn't try and over sell me. He let me know exactly what was going on. I would highly recommend this company:-)

- Patricia Santarelli

Will Farmerie was our initial associate who came out on time and gave us an honest estimate of what we needed without trying to over sell anything we didn't need. Ruben came out on time, after calling ahead. I thought it would take him all day to completely replace our old double car garage door and motor by himself, and it only took him about 3 1/2 hours. He was very polite, professional, and thorough. The new garage door and motor was extremely quiet. Excellent team work and a great company to refer or do business with in the future. Thank you guys!

- Gene Littlejohn

Called Precision Door Service in AM and got a Mr. Gary Lang (technician) a couple hours later. Show him my problem. He then said what needed done and show me all the components to fix it. Mr. Lang was very professional and did a great job. Thank You

- Bernie Trujillo

I was very impressed with the service Gary Lang provided. He fixed all my problems and gave me a system that far exceeded my expectations and he did it in record time. He was early for the appointment and did the service the same day. I will definitely recommend Gary and Precision door to my friends.

- Donald Ambabo

If all your people are as skillful and courteous as Gary Lang you are indeed fortunate. We discussed a new door down the road and you can bet I will buy it from Precision when the time comes. I will not hesitate to recommend your company and Gary to my family, friends and neighbors! Thanks so much for your promptness and relief from a very stressful situation. Don Horne

- Don Horne

Gary was on time and very proficient in his explanation of alternatives. After I made my decision it took relatively little time to replace what had been damaged and had things running smoothly. Good job!

- Gary Easton

The technicians from Precision arrived on time, quickly determined that the old opener was not repairable, installed a new opener and were on their way in just over an hour. Great service !! Thanks.

- LARRY WILES

Rudy was very professional, efficient and polite. He informed us what needed to be repaired and replaced. He did it in a timely manner. Did not expect for service to be provided on a Saturday without paying extra service fee. We would recommend any time.

- Carlos & Dolores Sanchez

I was very satisfied with the work performed by Craig, your technician, that came to our house to work on our garage. He was very thorough and did a great job. I will certainly recommend your service to everyone I know.

- Norio Hayakawa

Craig was very professional and displayed excellent competence in examining the garage door and correcting the problem. I had Precision once before and was very pleased with the service.

- Alex Herrera