Garage Door Repair in Santa Fe, NM - Page 9

Robin Randolph

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything you read in these positive reviews is accurate. Although my home is slightly outside the normal working radius of this company, they had somebody at my house in less than 24 hours. Lorenzo was our technician, and he was friendly, professional, and very informative. I did end up buying a new garage door, as ours had been hit by a car. It could have been limped along for a while, but I felt like the quote for the new door was quite reasonable. The follow-up communication from the company was efficient and informative. I never had to wonder about the status and progress of this job.

Lowell kent Lineback

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We couldn't be happier with Gary and the work he did. He arrived quickly, knew what he was doing, presented the options without any pressure, and did the job fast. I would recommend him and Precision without any hesitation, based on the job he did today.

Joe Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding Service, the technician Lorenzo was very professional and courteous.

Carol Hunter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision responded almost instantly to our insurance request. David arrived right on time, identified the problem immediately, called the insurance company and fixed it quickly. I recommend them highly!

Lucie Hartley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan is super. Excellent customer service and great prices. Highly recommend! 5 stars!! Will definitely use precision to replace my garage door.

Ed Sorken

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door Service is the most professional business I've had the pleasure of dealing with: always dependable and on time service.

Tom Moss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service. Ryan called ahead of time and was over an hour early. He quickly identified the problem and fixed everything within an hour. Really well done, very smooth. In addition to Ryan, I must also congratulate the website and email for informing me in advance who would be coming and allowing me to check his credentials and record ahead of time. Very well done. Thank you again for the service.

Susan Vrabel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We did research on your website and Angie's list and saw so many wonderful reviews. We called and you all responded in a very timely manner. Ryan was able to see the problem and although unable to fix as the door was too old and abused. After speaking with him, we decided to have Precision install a new door. He assisted in securing our garage and was most friendly and efficient.

Carolyn Reichow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary expained our options and gained our trust. He was polite, experienced and got the work done in an efficient manner. Thank you Gary

Sally Van winkle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had to have our garage door replaced. Kevin and Reuben were our installers. They were on time, efficient, courteous, and were able to answer any questions. Very pleased with our purchase and would recommend your company.

Sally Van winkle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was our technician. On time, professional, explained all well.

Russ Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician came out, collected $80, and left. Said he couldn't repair the brand we had. But when we scheduled the visit, we told the person on the phone what brand we had. One would think she could have said something to us then...

Robert Lopez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You were the Co. That came up in my search. Gary was great rep for your Co.. I would rate you serve 5

Brian Fishbine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five star service

Jan Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was good! Sharp, on the ball.

David Donohue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary arrived earlier than scheduled and repaired our garage door to working condition

Terry Twyman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary was early, effiicent, knowledgable, and did an excellent job.

Kathleen Mcree

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lorenzo Herrera did the work at my house and he did an excellent job. He left me his card with his phone no. on it and just after he left I discovered that something was not working right, so I called him and he turned around immediately and came back and corrected it. I had to leave to go to a meeting and so I left him there alone and was not concerned at all. The garage door has worked perfectly.

Jana Oyler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was punctual, efficient, professional, and clear in his explanations. I am very satisfied with the work performed.

Susan Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, punctual ,competent. Any addition was described prior to install/parts cost. *Highly recommended* ( Thank you Lorenzo!! )

Ed Thorne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very happy with the quality of the service and the personnel of Precision Garage Door. They have put in two garage doors and set up new transmitter on three other garages. The people who have preformed the work have been on time and very professional. I would gladly recommend Precision to anyone needing work on garage doors. Ed Thorne

Gary Boyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan Gray adjusted the chain/door opener mechanism to tighten the too-loose chain. Door closing and opening is considerably quieter and smoother.

Kyle Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. Many thanks.

James Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan Gray provided prompt, professional and friendly service. Give that man a raise!!!

Paul Leo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I discovered I had a broken torsion spring. I called Precision on Sunday night. I actually got a real person on the phone - on Sunday night. She was very courteous and efficient. She set me up for an appointment on Monday, the next day. She explained the service charge. We are about 50 miles from the company. She answered all my questions. I also used their chat service on their website and got immediate response to my additional questions. Monday Rudy called about 30 minutes before his scheduled appointment time (a 2 hour window). He arrived about 5 minutes before the early part of the 2 hour range). He examined the garage door and lift, and although it was easy to see the broken spring, he listened intently and patiently to my explanations and questions. After he checked everything out he gave me 3 options with quotes, and explained all the details and answered all of my questions. ( 3 options - 1) get the door working (would have to replace springs, and 90 day warranty) - 2) replace springs and one or 2 bearings - 1 year warranty, 3) complete overhaul of all moving parts (all bearings, new springs, new rollers, lubricate and checkout everything with lifetime warranty ). I chose the complete overhaul and am glad I did, the garage door and everything but the lift is 20 years old. Rudy then asked me to move my car out of the garage so he could get to work. (we had been away for about 1 month and the car had been sitting idle in the garage - of course it wouldn't start). Rudy helped me get the car started, and we got it out of the garage, so Rudy to get to work. In less than 40 minutes, Rudy was finished, and we went over what he did. He explained everything in detail. He had to fix some of the brackets and hinges on the door, he had to move the shaft over, so the new bearings would sit on smooth part of shaft. He also checked out all remotes ( I had one the wouldn't program, which he fixed and explained to me what needed to be done), and the keypad. The door now moves smoothly and quietly. And I have a lifetime transferrable warranty on all moving parts, except the opener which had been replaced recently. I would definitely use Precision Garage Door again, and will highly recommend to all friends and neighbors!!! Rudy was great.

Gary Boyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was VERY grateful that your company (and Gary Lang!) could so quickly respond (within 2 hours) to my 2-car garage door's broken spring (because both cars were trapped inside and the door can not be lifted by an individual!). Other companies I called (before yours) were promising to be here in several days. Gary L did a superb job. My springs have been replaced at least 2-3 time in the past 20+ years (heavy door!). But, I don't think the door ever has worked so effortlessly as Gary's work! It wasn't the "cheapest" work ever, but worth it. Thanks. GB

Caryn Hansen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was fantastic- on time, quick repair!

Kathleen Adams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

10 Stars for Lorenzo--he was there on a weekend 2 hours after I telephoned with a stuck, broken door. He was professional, friendly and finished the job very quickly. I was quite impressed with the service--and now my door moves and does not squeak! I will definitely recommend him and Precision to all my neighbors.

Steve Serr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rudy drove up from Albuquerque to provide an Angie's List Inspection, Roller replacement and tune/up and Lube to my 80's generation Raynor door opener... and got it fixed and running smoothly! Plus, he is a super-nice guy who is helpful in really explaining what was amiss. I highly recommend Rudy and Precision for your garage door needs! Much Thanks

Edgar Sorrells-Adewale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Lorenzo was indeed courteous, good natured, professional and arrived as scheduled. Service personnel such as Mr. Herrera are definitely an asset to your business. Advertising "same day service, drug tested employees and background checked employees" won the day.