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Gilbert
Tech ID#: 28
Reviews: 26
Average: 5.00 stars

Gilbert

Door Technicians
Gilbert has received 26 reviews, averaging:
1 2 3 4 5

Gilbert's Bio:

Hello, my name is Gil Sebastian, I am From Edinburgh, Scotland. I moved to the U.S. when I was a Junior in High School due to my Step-Dad being in the US Airforce. After graduating with an Associates in Electronics Engineering in Dallas, I began working in the garage door industry in the DFW area. I moved to New Mexico nine years ago with my beautiful wife and two children. At that time, my son was suffering from asthma and his pulmonologist offered us two options; move to Iceland or the High Desert of Albuquerque. Since none of us spoke Icelandic, the Land of Enchantment it was. I am grateful for my son's improvement and other benefits that New Mexico has blessed my family with. I am committed to providing excellent customer service with the highest standards in the Industry. Thank you in advance for giving me the opportunity to assist you in all your garage door needs!
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was cracking when I opened it. I called Precision and was able to get help within a few hours I appreciated the email confirming my appointment and an email with the name and picture of the technician. Gilbert arrived and showed me why it was cracking and what was needed to repair and service the garage door. Garage door works better than ever and with the service, I feel comfortable the door will last forever now.
Danielle Bartlett
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert Sebastian did a great job. Very fast and effective. I was very pleased with his demeanor and helpfulness.
Tomo Steward
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert was wonderful, professional, and personable. We were glad to have him and hope to have him back as needed in the future. Thank You!
Amanda Daniels
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision continues to be our 'go-to" people for our garage door. The technicians show up promptly, are courteous, and even make suggestions on how to save money. This tells me they put the customer first, which is sometimes hard to find. Z. Matttox
Zoa Mattox
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The problem was resolved quickly with no fuss or difficulty. All's well that ended that way.
Stuart Bloom
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have used Precision for many years. Always prompt, reliable and super friendly. Highly recommend.
Jerry Gustafson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert Sebastian was excellent. Gilbert called to inform me of his estimated arrival time; was on time, courteous, professional, an extremely efficient worker and pleasant. He replaced the roller springs and associated hardware and then performed preventative maintenance. I would highly recommend Gilbert and Precision Door. I knew of them through positive feedback from my neighbor.
Mark Keller
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a terrific experience. Gil was on time, very nice and explained in terms easy to understand. Will use them again if/when needed.
Randy Duke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because I had seen an ad on television and the online reviews were great! I did not wait long for the appointment and Gil is an awesome technician. After the service I felt secure and very happy I didn’t have to replace the door!
Monica Watson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well liked the way the techncian explained how my warranty works. Let me know what would be covered and what wasn't. Maybe next time it will be but was glad I called
John Saldana
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very polite &professional. He explained how he would have to replace the springs because they were old & had served their purpose. He also mentioned that all the bearings also needed to be replaced. But he explained it using lay terms that an old lady like me would understand. He was very efficient & completed his task very skillfully & effective. I’m very pleased how it was done in such a short period of time. Mr. Sebastian proved he knew his job.
Leticia De La Vega
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When calling, no answer. Someone then called me back and apologized they missed my call and asked if she could still be of service. She was knowledgeable, friendly and professionally. She explained that it would be to my benefit to have a qualified tech do a site visit to provide me with a free estimate. Gilbert came out next day, again, very pleasant to talk with. From initial call to purchase, received everything on a timely manner.
Tina Remalia
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert took good care of us, he was punctual, corteous, friendly and professional.
Pablo Hernandez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very happy with guy that repaired our garage door. Very friendly and knowledgeable about your equipment. The cost was a surprise for one hours work. But we needed the door to work and it needed to be professionally serviced. What could we do. Thanks for being able to come the day we called. Hope we don't need you folks again. But would gladly refer you.
David Melton
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yesterday I discovered our garage door opener didn't work! Thought it might be just batteries gone bad in the opener remote control? It wasn't so looked up a garage door repair shop on my phone (Google) and picked first one I saw, i.e. "Precision Garage Door Service" serving my area. Called them and got immediate "same day" service. Service man "Gilbert" came out and within moments had discovered not only my original problem's most likely cause! But explained ot me why my "bigger" problem was my garage door springs, rollers, and gears, were going bad also! Our house was new to us, but was over 20 years old since being originally built. Gilbert's advice was honest, easily seen and proved correct, and he offered to fix everything immediately! And he had everything necessary for repairs in his truck!! He then offered to fix everything in one hour or less.....AND HE DID JUST THAT! This was no "slam-bam" sales pitch, about stuff needing fixing that didn't really need fixing. It was super efficiency, fast accurate assessment of needed repairs for "pending" future difficulties concerning old equipment nearing the end of it's service life! Words or comments cannot adequately explain, or convey, our appreciation (my wife and I) for Gilbert's fast, friendly and VERY efficient service for our new home's safety. And day to day use. We are MOST grateful to Gilbert, and the company whose foresight and efficiency in hiring and keeping such a capable employee made him available to us. Thank you again Gilbert from Donna and I!!! John Richard "Eldorado area resident, Santa Fe New Mexico
John Richard
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Knowledgeable technician. Quick resolution.
David Cooper
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had no idea who to call, but my neighbor upon hearing my difficulty came to the rescue!! She has had nothing but positive interactions with Precision and shared their number with me immediately. I called today and they came today!! Completely replaced the movable parts of my sad garage door in no time and left it running smoothly and quietly. It’s fabulous!
Barbara Laughlin
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

HI! YOU INSTALLED OUR DOOR ON FEB 11, 2020. YOU PERFORMED A SERVICE ON JUL 31, 2020. TODAY, THE DOOR WOULD OCAISONALLY OPEN ON ITS OWN. I CALLED ABOUT 8:30 AM. YOUR TECH ARRIVED ABOUT 9:25 AM REPROGRAMMED ALL DEVICES. SO FAR SO GOOD BUT CKING DOOR ON REGULAR INTERVALS. REALLY APPRECIATE THE PROMPT SERVICE TODAY. THANKS & WE LIKE THE DOOR.
Carlton Damonte
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had used Precision in the past and was very pleased with the prompt, professional and courteous service.
Arthur Carpenter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech Gil (Gilbert) did an amazing job in repairing my wobbling garage door! He replaced quite a few parts and took the time he needed to do a fantastic job! Now my garage door runs smoothly, quietly, and evenly. Thank you Gil!!
Suzan Hagler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding, prompt, and courteous service! Gil was ouystanding.
John Sensi
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert Sebastian was timely, courteous, efficient, and highly professional. Because I trusted his judgment, I even splurged on some garage door improvements, although he did not pressure me to do so. It's surprising how much a working garage door matters to the functioning of our household, so we were grateful for Gilbert's help - and over a weekend, no less!
Shana Judge
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Installed new garage door openers at my home and have been quick to respond to any calls for service or repairs. Wouldn't use anybody else.
Carol Raber
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Heard your ad for Precision GarageDoor on KOB AA 77. In less than 24 hours I am now enjoying a new Lyft system. Gilbert arrived early and installed my new garage door operator in less than two hours. I am enjoying how quiet the door is and how thorough and professional Gilbert has been. Very impressed and appreciate the prompt attention to my broken system. Thank you...Sandra
Sandra Williams
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a problem with one of my garage doors opening by itself. Thought it was frequencies from nearby constructing vehicles radio. Gil Sebastian arrived within two hours of my call, ascertained the problem, recommended a resolution and while the repairs were more than I was hoping to spend the problem and some potential problems are now fixed and I have peace of mind. Very satisfied with. The results, good company, great repairman.
Jim Tattersall
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As a returning customer, we were pleased with the service the technician, Jeff Peres and his trainee Gill provided. They were professional, courteous and helpful. The quote regarding a new door and installation was clearly explained and appreciated.
Edgar Sorrells- Adewale
Service Provided:
Garage Door Repair
Product:
Garage Doors