Wow where do we start! First of all, we came home late one Friday evening to find out that our garage door would not open PERIOD! How we all take things for granted, right? We live in Los Lunas and have nobody locally here, so I found Precision Garage Door in the ABQ Yellow Pages with 24-hr. service offered. Even though we didn't opt to take advantage of the 24-hr. service, which they would have accommodated, they scheduled us immediately for the next day, Saturday. A technician by the name of Lorenzo Herrera showed up on time, actually earlier, professionally dressed in a company vehicle, and immediately assessed our problem, a broken spring. He recommended replacing both springs (since we had not repaired nor serviced for approx. 9 yrs) and did a full 25-pt. inspection and replaced some hardware and rollers that were needing replacement also. We opted to take the lilfe-time warranty as the pricing was reasonable and felt at ease knowing if this happens again, with these products, they will be here resolving at no additional cost. We would HIGHLY recommend this top-notched company and will be giving a business card to our neighbors in our sub-division to use. Lorenzo was very knowledgeable and kind and explained our options, with no sale pressure. Thank you for being there for us in our time of need!!

- Michael and elsie Loibl

Thank you for taking time to write such a thorough review! We really appreciate your feedback and are happy you are taken care of and satisfied with our services.

Technician, Lorenzo, was great. Very efficient and performed work very well.

- Mike Foltz

Great job!!! Very pleased with the work.

- Donald Inman

We are thoroughly pleased with the quality of service that we recieved. Rudy is the epitome of what a service tech should be. His superior expertise made us comfortable with the entire process. We are happy to recommend Rudy and this company to all our friendsI

- Don Jeffries

Excellent service from start to finish. Friendly phone manners, timely appointment scheduling, on time service to my door, precise and direct evaluation of existing problem, accurate estimate of needs to repair. Perfect job in my opinion.

- Cathy Rodriguez

Very good work. Doors are excellent quality. I like the quiet action. The installers were polite and efficient. Met all of my expectations.

- Basil Lybrand

We called Precision Door Service because our garage door would not close properly. They set up an appointment for the very next day. Talk about service!!!! Earlier today, Rudy, from Precision showed up exactly when the company said he would. He was very professional, explaining exactly what he would be doing. Rudy completed the job rather quickly....Our garage door was working once again!! Thank you Rudy and Precision Door!! 5 STARS Thanks, Daryl Coutts

- Daryl & Kris Coutts

I liked that I could find your company online to research your business, technicians and ratings. Rudy was early. I appreciated receiving a call from him to find out if it was okay to arrive early. I was happy to have him do that. He was friendly, professional and helpful. Rudy quickly assessed the problem, resolved it and gave easy instructions on how to fix the garage door opener if it occurred again. Thank you for the fast, courteous and professional service. I will use your business again if I need garage door services. I rate you a 5.

- Gwen Schmidt

Best, fastest and fairest. Not cheapest, but you pay fair price for high quality. Have used this company in the past and they have never steered me wrong or tried to upsell when unnecessary. Thanks for being great!

- Patricia Krois

Gary and Robert were very professional and gave me a fair quote to get my two garage doors working in a safe manner. It was a pleasant experience and I highly recommend Precision for a quick and expert job. Thanks guys.

- Bernard Jacksits

On time, knew exactly what the problem was. Good idea of what replacement cost would be. Did not try to sell me a complete replacement system. Professional.

- HARLEY CLEMONS

Very professional installation of my garage door. Everything was explained to us on the door operation, and codes, even programed my car to the door. Also cleaned up after the door was installed. I am very pleased with the door as well as the installation. Thanks. Are you sure there is not room for 6 stars?

- Vickie Kaplan

I am very pleased with the service I received and on a Saturday. The technician was friendly and knowledgeable. He explained everything thoroughly.

- Connie Hall

I want to thank the technician that came out today. I just had surgery on my ankle and he went out of his way to help my wife move our car. Installation was great, was very professional and did not leave a mess behind great job. I recommend Precision Garage Door Company.

- Felix Candelaria

Thanks for you prompt attention and professional service. Your quick attention and travel to Los Lunas is very much appreciated.

- Tom Stromei

I feel I was totally taken advantage of! Way too much money for what was done. Will not recommend.

- Mary Batista

Doing a complete overhaul on a garage door can be expensive. When we consider this is the most used entry and exit to our home we often want assurance that all will function correctly. After reviewing the results of the 25-point safety inspection with you, it was decided our technician should perform a complete overhaul based on the condition of your door. This Overhaul included two (2) high cycle springs, Center Bearing, Center Bracket, Left & Right End Brackets with Bearings, Left & Right Drums, Left & Right Torsion Cables, Set of 10 Rollers, Lube-n-Tune, and a Lifetime Guarantee on parts and labor. It is often the case that a complete overhaul makes the most sense as the door hardware has a tendency to wear out at the same rate of cycles (commonly 8,000-10,000 cycles). We can offer our lifetime guarantee based on the fact that Precision Door Service uses a much higher grade of product, often exceeding 60,000-80,000 cycles. It is important to me as the owner of this company that my customer's do not feel taken advantage. I have reviewed the 25-point safety inspection results and believe that the overhaul was the correct course of action by you the homeowner. You can also have peace of mind knowing that should you have any issues with your door in the future we will be here to take care of you based on your warranty.

100% satisfied. Excellent customer service and quick repair.

- Carol Padilla

I called for a repair and within an hour I was already getting a call from the technician to tell me he was 20 minutes out. So they had a very fast response time and Gary was extremely professional and not pushy when giving me the quotes and packages they offer. I thought it would take hours to repair the spring and do everything else and it took less than an hour. All in all very courteous, quick, and stress free. I would definitely suggest this company for any repairs.

- Danielle Thibodeau

Rudy was fast, efficient, and friendly. Came when promised and kept us posted by phone. Couldn't expect better service.

- Ron Spencer

Max installed my garage door opener. Very professional,very courteous. The garage door openers are expensive but have a lifetime warranty. Two days prior to Max installing my garage door opener Max came out to fix my garage door at 10:30 p.m. with no attitude, just a great personality. Ask for Max, he is the best. Thanks Max

- Bryan Martinez

The technician, Gary, was very helpful and knowledgeable about his job and the product. He explained every detail very well. Provided the cost before any work was done and allowed me time to make my decision. Work was done to my satisfaction and Gary has a great attitude toward his job.

- Charles & rose Walker

Excellent service!

- Warren S.

Amazing service!

- Shannon F.