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Had a callback due to some concerns on the operation of the garage door opener recently installed. Ryan showed up early, went over my concerns and explained each in a friendly and professional manner. Great job!!

- Robert Hays

I had an old sixties garage door. Precision installed an new door with a garage door opener. I was impressed with their knowledge, their professionalism, their attention to my needs and safety. They were finished in no time and cleaned up beautifully after themselves. They did a great job, and I would use them again w/out question, except that I already have this great new garage door that works perfectly.

- Cherene Kryloff

Professional, courteous, well informed over all excellent service. Technician Dave is excellent and I recommend Precision.

- Samuel C

Late on a Saturday afternoon, the wheels on one side of our garage door came off the track and the door was stuck open. I looked on the internet for advice about what to do and the first video I watched said, "Call a professional!" That is what we did. GARY was outstanding: he arrived ahead of schedule, tested the door, explained the situation and then provided three alternatives for repair. We went with the most expensive because the opener, remotes and control panels were from sometime in the early 90s. We had replaced the door a few years back, but everything else was original and the door made enough noise to wake the dead every time it was opened or closed. After Gary finished, it is nearly silent and is operating the way it should. We couldn't be more pleased. We had several services performed and purchased both repairs and parts but we could select only one from the drop down menus below. Many thanks!

- Karl Johnson

Thank you for your business and for letting us know of your experience.

Lorenzo was a good technician, installer. He knew exactly what was wrong, and gave me the correct options that i was looking for. It was almost like the company sent him to cater my needs. Highly recommend having this fine gentleman visit your house. Quick, and precise.

- Todd Werner

Technician told me that nearly every part on my garage door opener was worn our and needed to be replaced. This was total BS - my garage door and opener are only three years old. I do not appreciate this type of selling unnecessary parts and service. One star is too many.

- Kat Winski

Thank you for bringing this to our attention. I'm sorry you were not satisfied in your visit, we take this very seriously. In reviewing your 25-point inspection I can see that out of the 25 areas we inspect your technician identified three (3) areas of concern on your door – end bearings, center bearing, and rollers. It is also noted that your technician suggested that since you have a heavy-duty Level 3 door, and only three (3) years old, it should still be under warranty. He suggested that you first contact the company that installed the door to see if the worn parts were in fact covered under warranty. In regards to your opener/operator, you shared with the technician that you had attempted to get the operator working and when doing so the belt broke. Since the opener/operator was inoperable we were unable to conduct the inspection on the seven (7) areas on our 25-point inspection related to the opener/operator - other than of course the broken belt on the trolley. The technician explained to you that we do not fix this brand of opener and that he was not aware of other companies that did. The reason for this is that many times getting parts for economy model operators often cost more than buying the same model new. Under these circumstances, in order to offer you a solution that would get your garage functioning properly at the time of the visit, the technician offered to replace the unit with one we sell and install, which I understand was upsetting to you. I'm sorry we could not offer you a solution to your satisfaction and appreciate the chance to do business with you.

Have used precision since 2003. Always get excellence service. Had broken spring on garage door. Technician noticed wear and tear on panels at hinges and got door running with splice block while new panels are ordered. Kept all receipts from door install and everything is under warranty.

- Lynn Sloan

OK second try on my part. Your technician, Gary, did an excellent job in fixing our garage door problem. He answered our questions and explained each step he took for the repair. We really appreciate the professionalism he showed.

- Bob Provance

Outstanding customer service! Within minutes after placing my call to my warranty Precision Door Service. The rep took information about my garage door opener and set a date and time to send out a technical expert. David was the technical expert that replaced my garage door opener. He was professional, informative, completed excellent work and cleaned up afterwards. I highly recommend Precision and big thank you to David!

- Tom Maestas

Quick, professional service with detailed information before the work begins....on the weekend to boot! Everything that was stated from the appointment setting to the completion of the work was followed through by the company. Our tech, Lorenzo, was professional and knowledgeable plus he took the time to address any questions or concerns. I would definitely do business with Precision again. I highly recommend them!

- V. Gutierrez

The service tech, David was very knowledgeable and presented multiple options for me to choose how to proceed.

- John Lerch

David did an outstanding job of getting our door repaired. He gave all the options and was very thorough and professional. I appreciate the prompt service so I could get to work!

- Elaine Kohrman

Couldn't be more pleased with Gary and his quick, efficient, professional help. As soon as he introduced himself, my mind was immediately put at ease. My made sure our garage door was safe and that repairs were done within my budget. He called me and asked if he could arrive early and he was extremely efficient and thorough while being very very quick. I'm serious: this guy is a genius!!!!

- Sherrie Poyer

Noticed I had a frayed cable on our garage door. Called Precision on Sunday and they said no extra charge for Sunday. They said Gary could be there between 2 and 4. He called about 1:45 and said he was 10 minutes away. He looked at the door and figured out what was causing the cable to fray. He suggested a overhead spring as it would last. He had it installed in about an hour. The door works great and I would recommend Precision to anyone.

- Ed McCall

I really appreciate how quickly your company was out at my house, letting me know what was wrong, and how long it would take to replace my door. I will always let everyone I know how prompt your service was and how well I was treated by your employees. You have a great company. Thank you again for helping me out.

- Marilyn Cox

After calling around a few places I made an appointment with Precision, I am thankful I did. Gary was awesome, after confirming the problem he talked me through my options, eventually returning to fix my logic board. He was friendly and professional.

- Jessica

Precision is my go-to company for garage repairs and service. I've tried others but Precision is way ahead of the competition. The technicians are very good and the repairs have always been satisfactory with no call-backs required, which is not my experience with other ABQ companies.

- Jim Shaw

I was actually referred by my son Robert Garcia that you are the best company to call. I have to agree with him. Came out early and did excellent work. Both doors have never been so quiet when opening and closing. Very happy with the work.

- Rhonda Garcia

Thank you, and your son, for your business and kind words!

Everything about today's service was excellent! David Y called 30 minutes before arrival. He was courteous and efficient. He immediately knew what the garage door needed. This property is a rental and so it was even more important that things got corrected as soon as possible. And they were! Thank you!

- Margie Baca

The service is prompt and efficient. Would definitely recommend them.

- Finley Stubbs

Your Tech was on time, and did a great job!

- Sal Heredia

Great, fast service. Financing was explained in full detail and was not charged for initial consultation. Overall, would highly recommend!

- Jennifer S.

Good efficient service

- Carol Wilson

Our garage door springs broke on a Saturday evening, with both cars trapped inside. I called Precision on Sunday morning and Gary came out that afternoon. He was efficient, friendly and got our problem (and some we were unaware of) fixed within an hour! Would recommend Precision Garage Doors to anyone needing work on their garage doors.

- Victoria Sugita

In spite of the problem with the garage door, we could not have asked for a more knowledgeable technician. Ryan Gray, not only made me feel better about my big faux pas of running into the garage door, he was also very understanding, kind and helpful. These doors were originally installed by your company over 20 years ago, the product, service and quality has kept these doors in great shape, except for now, and we always, when we have the opportunity, recommend Precision as a definite company to use. Thank you for being there for us.

- Art and rose Kirmer

Glad to be of service - thank you for your kind words.

Technician arrived at the agreed time and perfectly repaired and programed my garage door opener and remotes. By luck on of my springs broke when the tech was at my home - I'm glad it didn't break after he left so that it all got fixed at the same time. Tech did a door service and my door and remotes work better that they did when new. Thank you Precision.

- Joe Anguiano

David did an excellent job. He explained what needed doing and discussed the price with me. He is very professional and considerate. He inspected the door and replaced weather stripping and rollers. He also replaced the deteriorated keypad.

- Nancy Kanthack

Gary did great work today in insulating our garage door. You guys are who we will call if we need help with our garage door. And you will get our recommendations to neighbors who need garage door work done. Chris Bauer

- Joan & Chris Bauer

Very fast and professional service in difficult conditions.

- Thomas Turey

Very good same-day service on a Saturday. Our technician, Lorenzo Herrara called well before our scheduled time to see if he could come earlier than our scheduled time. He was at our home 10 minutes later. Terrific service.

- Warren Brakensiek