Garage Door Repair Reviews in Albuquerque, NM (Page 40)

The Technician, Gary Lang, was pleasant, friendly and professional. He explained what had to be repaired, replaced, and why. I felt safe while he was at my home, and he took all the old parts with him instead of putting them in my trash bin. He was tidy, and respected my property. I will refer others to him, and your business. Thank you!

- Mary Reyes

As always, superior service by excellent technicians. Could not duplicate the door closing problem but Lorenzo tuned up the system and made sure all was operating correctly. I would use no other garage door service but Precision.

- Doug Fisher

I had purchased my garage door from them last year so I knew the service and products were good. So when my garage would not close I knew who to call. I got a quick response and a technician came out the very next day. I love my garage door opener ! its so quiet!!! Thank you Precision!!!

- Bernadette Saiz

The job was done good by Rudy. Rudy's work is 5 star! I gave 4 star is because of the warranty time. When I called and was told a limited life time warranty, but the receipt was issued that just 90 days warranty for the parts and labor. It's a tremendous difference. Is that true?

- Zukun Chen

I want to thank you for the feedback – it gave me an opportunity to review the “Good, Better, Best” estimate that was put together for you by Rudy. Rudy outlined three (3) options during his visit and you selected the Good option which did include a 90-day warranty. The Better option included a 1-year warranty and the Best option included the Limited Lifetime warranty. The reason for the difference in warranty is due to the parts being replaced, or not replaced, and the impact they will have on the overall performance of the door. We appreciate your business and am glad Rudy’s work was 5-star – we are very blessed to have him on our team. If you have any additional questions please do not hesitate to call me.

Unexpectedly, I found myself in a serious situation after discovering I was trapped inside of my garage and couldn't even open the door manually! A family friend had recently had some work done on their garage door and the quality/appearance of it was so nice, I asked for a recommendation and she gave me the contact info for Precision. Having scheduled replacement of two doors over a period of a few weeks, Craig, Ryan, Ruben and Tyler were exceptional life-savers! Their expertise and customer-oriented professionalism was amazing. The quality of the finished product is more than I could have hoped for. My special "THANKS" to each of you for your time and attention and for doing a such terrific job!

- Joyce Phillips

I'll be honest, the reason we used Precision is they were one of the few who worked on Saturday. After seeing them in action, I would not recommend anyone else. They were on time, polite, answered all my questions and did not pressure me to buy anything. Five stars:)

- Rod Suazo

Very good professional service!!

- Steve Marquez

Prompt and very capable service- Your tech Gary was right on time and knows how to get the work done. Highly recommended!!

- Ken

Super! Professional, fast, through!

- Reinhart Schelert

Very satisfied.

- Estevan Cdebaca

I've been very happy with Precision, especially how quick they are to respond.

- Amy Mathis

5 star. Timely and courteous service. Rudy was exceptional. Worked diligently, explained process, and completed work in timely manner. Professional and represented company very well.

- Robert Brandhuber

He was very knowledgeable and showed up on time.

- Geri Padilla

I had my garage door repaired numerous times back in November and they couldn't figure out what was wrong with it. Each staff member was responsive and friendly. Finally, Gary was able to figure out what was wrong and fixed it. I can't tell you how helpful and patient Gary was. He did an amazing job!! He deserves a huge raise! Thanks again Gary!! Much Appreciated, Matt Davis

- Stacy and matthew Davis

Thanks for sticking with us! We aim to do it right every time, but sometimes it takes more than one try. We appreciate your patience and your feedback.

Excellent and prompt service.

- Charles & rosemary Brown

Did a lot of research. Decided to give Precision a try based on the high ratings and good reviews. Good folks; answered my online inquiry immediately, got good advice on security measures, both consultation and installation took place exactly when, and how, they said it would, and they hauled the old door away, cleaned up the debris & showed me how to use the new lifter. Love the door; looks great & whisper quiet operation. Wish I had done this sooner.

- Catherine Cunningham

Thank you for your feedback. We are happy when our customers are happy. Happy New Year!

Good job and on time.

- Pongkris Soogarintara

Excellent service and follow through. I was impressed by the speedy response as well.

- Chris Moya

The same technician who originally installed a new door system and new springs a few years ago came out on a very cold winter day did an awesome job of troubleshooting and fixing a strange problem. After trying several solutions, the issue was found with the wiring in the photo eyes of the door system. He was diligent in contacting the door system manufacturer for help, trying different solutions, replacing the wiring and splicing contacts, and making sure the problem was completely resolved before he left. I highly recommend them to fix any problem, in a prompt manner and with a customer-centered focus! This customer is definitely satisfied with a job well done!

- Daniel Romero

Thanks for letting us know. Nice job Rudy making sure the job is done right!

Excellent service. Tech called ahead. Was on time. Did quality work in a timely manner. Very pleased with technician and work performed.

- William Vigil

Returning home from work late, at about 7PM I noticed something strange when my garage door opened. A closer inspection revealed that something was seriously wrong on one side, as the spring and some wires were hanging loosely off the top of the track. I did not dare close the door and immediately called Precision. The phone was answered right away (I knew the company offered 24 hour service) and the nice lady assured me that a technician would be coming within 1-3 hours. The technician came within 1 hour. The technician, Rudy, was very knowledgeable, and quickly recommended that I have a complete overhaul of all the moving parts of the garage door. I agreed with him, as it had been a while since this had been done. Rudy had the work done in less than an hour, and the door sounded like a new door after he had replaced the worn out parts and greased everything. My only question was about the price. I know that Rudy does not determine this. I found that the repair was a bit pricy, but am sure that it will all be explained when I get an itemized bill. I will definitely recommend this company, and I have used their services before. It is extremely reassuring knowing that I can get help no matter what crazy hour my garage door decides to crash!! Thanks for your good work.

- Anita Ricka

Thank you for your business and for your review. I have broken down your invoice into include an itemization of the services performed and parts that were replaced. I apologize it was not written up this way in the first place and will make sure all of our techs are doing this in the future.

Rudy replaced the backup battery in my garage door opener, replaced the rollers and lubricated all of the moving parts. He was courteous, professional, and punctual.

- Sandra Merriman

I was quite pleased with the entire process, from the initial contact with your company to the schedule update, and the call from Gary, the technician assigned to my job. He's very professional, pleasant to deal with, exceptionally knowledgeable, and after explaining the situation and my options he got right to work, did just what he said he was going to do in a timely and efficient manner, and even cleaned up after the job was done. That's pretty unusual. You must be treating your technicians right as they stay with you, that's a personal endorsement that's not easy to earn. Congratulations.

- Judd Hollister

Thank you! We have a great team and it's good to know it shows.

Ryan was our service provider from precision door service. Ryan arrived before our scheduled appointment which was perfectly fine with me. The service agreement was clear and understandable and done in a professional manner. Thank you

- Neil Dodge

I've had issues with my garage door after I messed it up years ago. Gary has been great, taking care of it, fixing current problems and taking care of what could be future problems. Freindly and courteous, he has done a great job and even takes the time to teach me for my own personal knowledge. I would recommend Gary to anyone asking about garage door service. I truly appreciate the care I e received from you all. Thanks. I don't see the option below, but everything I have besides the physical door is Preciscion products now. And I will be purchasing the door soon.

- Tom Penland

Our garage door opener failed to function and, after checking all the obvious factors, determined that we needed service. Precision is who responded to our call. Their Yellow Pages ad said they could fix our door today and they did. The technician, Gary, who came out quickly determined that our 15-year old opener needed replacement and he took care of it. He explained the details, answered questions, walked me through the new opener, had a great attitude, and was very professional. Great job, Precision!

- George Miles

Craig is great! He responded very quickly and is thorough. He explains things well and offers suggestions without breing pushy. Highly recommend.

- Sharon Johnson

Gary serviced my problem unit. He troubleshot the problem quickly and fixed a loose connection at the control panel that had happened intermittently in the past. Gary actually called about 15min before he arrived (as I'd requested with the operator when I placed the repair order on the phone) AND he actually arrived a bit early. Gary has helped me once before with another problem and, as today, was courteous and fully explained what he found was wrong, how he corrected the problem and mentioned what to look for on the control unit if the problem code(s) reappeared. Only time will tell if this repair with permanently solve the problem, but I believe that it will and have total confidence in Gary's repair. Thanks, Gary

- Bryan or nancy Andryszak

Gary did a great job. Was at our house within 45 minutes of us calling for service on a Sunday morning. Courteous, professional and very efficient. Not only repaired the garage door spring but make sure it operated more quietly that when he found it. Thanks Gary!

- Bill Daily

Prompt, excellent service. Would recommend this company to anyone.

- Anthony Ayala