Garage Door Repair Reviews in Rio Rancho, NM (Page 18)

We called Precision Overhead Garage Door Service this morning and within a couple hours, they had a service person (Ryan) at our door. Prior to Ryan's arrival, I received an email letting me know when he would arrive, and Ryan gave me a call 20 minutes out. Ryan was helpful, knowledgeable and solution-oriented. Much appreciated! Then...we received a follow-up email shortly after Ryan left. Amazing customer service. Kudos to Precision!!! I would highly recommend them to anyone! J.S. - Rio Rancho

- Janine Sjostrom

Precision was prompt and the service technician was very good. The garage door was very noisy and he inspected and replaced very old wheels, which made a huge difference. I appreciated the promo, friendly and professional service and will definitely not hesitate to call them again.

- Vicki Borrell

I was very pleased with the service. The technician was very polite and helpful..

- Donald and jean Elms

Rudy, Your Tech. was great. Definitely 5 stars!!!

- Wiley Gladson

Best service ever!! Ryan called before arriving and explained what he was going to do. When finished he showed me the difference between the old rollers and the new ones he had installed. I am a newer resident of New Mexico and have never had a garage door opener (had a barn for horses, but no garage for cars). I will use Precision again and will recommend you to my neighbors.

- Emily Edwards

Our garage remotes somehow got cleared and we were having a problem resetting the codes. Rudy from Precision arrived and within 5 minutes had our garage door fully operational again.

- Daniel Lobato

Great friendly and helpful service

- Beth Seng

Precision had a great rating on Angie's List and they were available on Saturday, when our garage door would not open. The technician was very professional and did a great job. They were very prompt in their response and called ahead to let us know they were on their way. Great job and service!

- Ross Coons

the 2 young men were very professional, and knew what they were doing. would definitely refer your company to others. thank you, Liz

- Liz Belanus

I chose Precision because of the ratings on Angie's list. 5 stars!!! A+++ Rudy and his assistant did an awesome job! Fast and efficient.

- Cheri Petersin

Installed new springs and accessories that replaced 10-yr old Wayne Dalton springs. Your installer was good at providing the information I needed to assess the situation. I have other properties and I will probably use you as I am satisfied with your service and the quality of your hardware.

- Roger Hamilton

The garage techs were prompt and on time. They did the installation efficiently and were very professional. I would recommend any one who needs a garage door or any garage door repair to use Precision Doors.

- Michael Yamasaki

Gary is great and always very professional. Since he installed our openers we have been completely satisfied.

- Donald Ambabo

Called to say what time he would arrive. Arrived on time. Inspected the door. Serviced and was gone I about 45 minutes!! Awesome.

- Rebecca Rork

Our technician was Gary and he was prompt, professional and courteous. He replaced our Genie opener/remotes with the Precision product. He walked us through everything he did to make sure we were satisfied and answered all of our questions. Along with replacing the opener, he installed a remote pad and provided two new remotes. The door runs smooth and quiet now! We are very pleased. Thank you, Gary!

- Kelly H

The technician Rudy did an excellent job of explaining the process and giving us a breakdown of various price packages. He was able to work quickly and safe to complete the repairs in no time. I would highly recommend this service and this technician to anyone with a home that has a garage.

- Frank Quintana

Gary showed up during our scheduled time. I showed him the problem and gave him the background information of what I had done to my garage door over the last few weeks. He basically notified me that he could not repair my door, but did give me all of the information I need to try and have it repaired. He told me exactly what needs to be done and why the problem exists in the first place. He was extremely professional and upfront with his information. If I still can't get the door fixed, I will definitely have Gary come back out to replace the door. After this fix, I will always use Precision to complete my preventative and reactive maintenance for my Garage Door.

- Shelley Wert

5 star. Very prompt and did a really good job.

- Elizabeth Rivera

Our garage door broke on a Saturday morning. That afternoon, the tech came out and did a great job! Very professional! Thank you!

- Julie Baldridge

Excellent service from original call, to service. The email confirming the appointment with the name of the technician and the photos of your staff is so professional. Rudy arrived on time, explained the different doors, we placed our order and Ruben arrived that afternoon, worked efficiently and was very nice, and left everything clean. We have used your company in the past, always with superior response. Love the new look 5 stars to all that were involved

- Darlene Rivera

My garage door had been acting up for about a week. I finally called Precision, we have been customers since 2007, the office set up a technician to arrive between 6 and 8. Gary arrived at 6:40. He was very informative and willing to explain everything he was doing. He tried to fix the opener before replacing it. Things are working great now.

- Sam Mclihaney

I had a new garage door installed. I give the installers "Five Stars". Their work is "Excellent".

- Edna Rodriguez

5 stars for your company 6 stars for your service men

- Shirley Macias

The technician was very good at his job, he knew what he was doing. Also he was polite and friendly.

- Scott Anderson

My garage door was falling off the hinges and I called Precision to come out and see if we could repair it. The estimate they provided gave me 3 options, fix it with minimal repairs, fix it with new parts, or replace the door. Since this was for my grand kids we choose to replace the old and unsafe door. The estimator called and set up an installation for the same day, I was amazed that they were able to do it that quickly. When the installers came they were professional, and quick. They removed the old door and opener and replace it with a new one with safety sensors, new opener, wireless keypad, and 3 car openers. In and Out in less than 3 hours, cleaning as they went. My garage was as clean when they left as it was when they got there. I would definitely use them again.

- Steve Johnson

Great job by Will. Quick, thorough, new opener is quiet and door adjusted so it works flawlessly. Thank you!

- David Sternberg

We had a great experience with your company. Called this morning for garage door opener repair and less than 3 hours later everything was done. Your Technician Rudy was friendly, professional and knowledgeable. Thanks for the fast service!

- Phillip Mckinley

Robert did a great job. Fast and informative.

- J Martinez

I used Precision Overhead Garage Door Service once before when one of the springs broke on my garage door. They were quick, efficient, and friendly. This time, however, they were more than amazing. I was an idiot and ran into my garage door on Super Bowl Sunday. I quickly called the number on the sticker that was thoughtfully left in my garage, and someone actually answered the phone. Within twenty minutes a technician, Robert, was at my house. My garage door was fixed to my satisfaction in thirty minutes. I was amazed, and Robert made me feel less like a dolt. The cost was reasonable. Hopefully, I won't back into my garage door again, but if I ever need someone to come and fix my door, I will definitely call Precision.

- Alexandria Piland

No worries! Things happen and when they do, thank you for thinking of us.

We needed someone who serviced garage doors on the weekends, and we were very satisfied with the efficient and professional service we received from Precision. We would absolutely call them again and would highly recommend them to others.

- Sarah Force