Garage Door Repair in Rio Rancho, NM - Page 3

Ray Barreras

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife and I were very happy with your quick response to our needs for a new garage door. We met your staff at the home show and left our name for an estimate,Frankie made contact with us and came over to look at our situation and was VERY helpful in trying to help us with our problem. We hope our situation can be resolved and we can have you install a new door for us. Thank You, Ray and Dolores Barreras

Eileen Herms

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was excellent. Tony was very professional and courteous. He explained everything to me so that I understood what was going on with my garage door. He explained what needed to be done and took care of the problem. I am extremely happy with the response time. This happened late one night and I was able to get online and schedule an appointment for the next morning. Tony arrived when scheduled and he completed the job in a very timely manner. Thank you for the great service.

Michael Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I often receive coupons from Valu- Pack for A-1 garage door and seen their trucks in my neighborhood. Guess name is now owned by another company. I was in dire straits as garage wasn't at all operable and without hesitation i called and within an hour a very nice, professional gentleman was at my home. In under an hour all new parts placed and fully operable. Being all materials, spring, etc. were 24 years old all needed replacing. Matt was very knowledgeable, good listener and elaborated on any and all questions, my understanding of what what's.

Glen Braybrooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Spring repair. Technician left the resident; however, I attempted to operate the garage door that now won't fully close, stops at 4/5th point and automatically goes back up. Rail sensors appear to be operating normally. Technician returning to resident to repair on 1-16-25 after 4:30 pm.

Robert Duran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Frankie was very professional in every way installed new garage door opener. Was very fast and clean and was a very nice person to deal with.

RICK NATHANSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision uses quality products and the technicians are friendly, knowledgable and thorough. And, they show up within the scheduled window, which is no small thing if you've ever had to rely on service providers who have kept you waiting all day -- if they show up at all. You can't go wrong with Precision. They do outstanding work.

Patrick Roland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your swift response and handling the installation perfectly

jerome beckes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt did a stellar job. He was on time, texted to let us know when he was on the way, and very knowledgeable about the work he did. We greatly appreciate the prompt service. We highly recommend him and the company.

DON BENCO

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt arrived on time; replaced the spring , rollers and cables; adjusted the garage door opener; gave me a quote and told me what he needed to do before he started. A professional and pleasant experience.

Henrietta Ruland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was having trouble with my garage door opening-sometimes my remote would work and sometimes not. Precision Garage Door was the first one that I had called who would be able to come on a Sunday. Mr. Chwirka arrived on time and was very courteous and explained what was wrong with my current door opener-due to the age and condition of my old one, I was very glad that he had a new one on the truck. Yes, I would recommend Precision Garage Door. Henrietta Ruland

Wayne Sowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Saturday morning and Matt came out by 4pm on the same day!! The spring and rollers were either broken or frozen. It took Matt 1.5 hours to completely replace all these itmes. Great job Matt!

Larry Shy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Office staff is great. Took the time to check the regular schedule. and the emergency staff available. Our door would not close, and within a couple of hours James Magee called and said he was on his way. He knew right away needed repair, how he was going to do it, and explained everything needed to be done. Wow so impressive. A great working door now. James knew what he was doing, made us feel so relieved with the job he was doing.

Vicki Vallejos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed my door in 2021. Very good service then and now. Frankie was very kind and explained all to me.

Julie Lopez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because they were local and would come out on a Sunday. Liked that they are family owned another not a chain.

Doak Smailer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Frankie, our technician was excellent! He was personable, knowledgeable and very helpful. He was a great collaborator, discussing the issue, possible causes and options for a solution. Next time I need help I would love to have Frankie as my tech again.

Brian Simons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tony came out and did a great job of replacing our battery and tuning up our door. I really like they got to it the same day I placed the order. Very pleased with the service.

Diane Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the quick and professional response I received today for my failing garage door. I called Precision about 8:30 this morning and James was at my house at 2 that afternoon! James is a respectful and professional employee of Precision. A few improvements were needed and my garage door is in good working order. I may also do one or two other improvements before I have to make another emergency call. There was no salesman talk from James. Only information! I appreciate that.

Elisa Ortega

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm very happy with the service I got today Frankie did an excellent job explained everything to me and I'm very satisfied Thank you

Bill Haltom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for your prompt service and excellent quality work by Fernando. He was prompt, polite professional, and very knowledgeable. We highly recommend him and Precision. Bill Haltom

Dee Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called to have our garage doors maintained. No one had touched them since they had been installed twenty years ago. I called Precision on the recommendation of a friend. Lorenzo showed up that very afternoon. Looked over our three doors and gave us three different estimates. Since garage doors lifetime is usually of 12 to 15 years we decided to have him completely work them over. That very day Lorenzo started work and installed new motors, rails, and lighting, along with new keypads on the outside. He came back the next afternoon and finished up with the RV garage door. I would recommend Precision Garage Door Service and Lorenzo to anyone.

Gloria Montoya

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician (Lorenzo) was very professional, answered questions and very knowledgeable about the product he was installing. I highly recommend this company for their prompt service. First time dealing with Precision Garage Door Service and chose them because of their high ratings from 3k customers. Thankful I did. Great experience and would definitely recommend this company to do your work.

Leo Luna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, great, the gentleman who installed it was very polite courteous.

Liz Abeyta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The young technician that did the work was very respectful and knowledgeable. I really appreciated him.

Charles Tirone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called around noon and was provided an appointment that day. Technician arrived as was projected and diagnosed the problem then gave us several options to choose from for repairs from most economical to most expensive allowing us to decide and call back when we had done so. Problem and solution(s) were thoroughly and clearly explained as well as an explanation that if we chose them to do the repair we chose, they would not be charging us another fee to return. Thank you, Mike G.!!! Will definitely be calling them (him) to come back for the repair!!!

Katree Edmonds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech Michael Glenn adjusted a garage door that wasn't engaging properly and replaced the 22-year-old springs in both doors that were no longer holding their tension properly. He was friendly and professional and explained everything well.

ken navarrette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After having an excellent experience from our first call we had to make another call for service. They were on time and completed the service within 30 minutes. By the way, first call was eleven years ago. Great job!

Tracy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Friday and someone arrived within 2 hours to install my garage door opener. Lorenzo Herrera was my technician and when he arrived he made some suggestions and quoted me a price to upgrade my old garage door system. I would easily give Lorenzo 5/5 stars for customer service, professionalism, and kindness. He is meticulous and did an outstanding job installing my garage door opener and upgrading my old system. He even took the time to help me understand how to use the myQ app on my phone. I would highly recommend Lorenzo for any job. I cannot recall the name of the person who answered the phone but she was very kind and courteous and took the time to be patient and answer all my questions.

Leroy Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was a very nice guy, good attitude. but most importantly he did an amazing job, very professional. Took the time to explain everything and said I could call if had any more quesions. I was very satisfied with the work. Thanks! I picked the right business to call.

Louis Nolan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door would not open. I contacted another company and they couldn’t come out for two to three days. I searched on Google for a local company and the Precision Garage Door ad stated “same day service”. They live up to their claim. Frankie showed up within 2 hours of me calling them. He immediately performed a 28 point inspection and diagnosed the problem. I ended up purchasing a new belt drive system, replacing the noisy chain drive. We are extremely pleased with the new opener and with Frankie’s knowledge and personality. I highly recommend this professional company!!

Robert Hernandez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After reading the previous reviews I was hoping I would get the same result. I did !! Professionalism, Service, Expertise were excellent. Thanks for taking care of our garage door repair.