My garage door totally crashed to the point that my car was trapped inside. I was fortunate enough to have somebody from Precision (Gary) there within an hour of my call. Gary was courteous, friendly, and competent, and fixed it in short order. Thanks, Gary!

- James Mcvicor

The Service Tech called shortly after my initial contact with Precision to indicate he could come right away. He arrived promptly and was very professional and informative about the problem, what was needed to correct it and he quickly finished the job. All in all this was a very positive experience in a bad situation.

- Rick Hada

I was very impressed with the professionalism of this company and Gary, the technician. I was able to make an appointment on Monday afternoon and by Tuesday morning at 9am the work was done. Gary was very knowledgeable and easy to work with. He showed up on time, a little early even, with a call beforehand. He presented me with a couple of options and I went for the "lifetime warranty" option which made sense for us. My only complaint is that the price was higher than I expected. That said, Gary's work was top notch and the equipment (new springs, rollers and main bearing wheels) was a clear upgrade from what was there when we bought the house. One other small complaint was that I had to call three times before I could get through - the first two times I was hung up on. I understand that the company has just put in a new phone system so some minor problems are understandable. It was nice to receive an appointment confirmation via email, and also a clear invoice for the services, via email right after the service was completed. Nice company to deal with.

- Karl Winkler

Thank you for your thorough review and your honesty. I trust you will be very happy with the results. Thank you for your business!

Great job. Showed up early, very professional. Definitely would reccommend and use again. Thanks

- MARCOS BARELA

Gary was prompt, fantastic, quick, and overall, I had an excellent customer service experience, especially on a no notice weekend call. Before calling Precision, I had called ABC and Overhead door and would not do business with them in the future based on their lack of customer service and support. During the service call, I asked Gary about three new garage doors for my home, and he wrote up a very detailed estimate and quote. We are planning on putting on new garage doors on within the next 6 months, and will call Precision Door, and Gary, to do this for us. Your excellent service and prompt service earned our business.

- Kallie Kuehl

Gary did an AWESOME job at our Paradise location. Really appreciated the prompt response and service. The door opens so smoothly now. Cleaned and removed all excess debris. Nicely done - thank you!!

- Penny Krautbauer

Great service every time. Will call for new garage door next spring.

- Jamie Wheland

Gary was great.

- Doris Lukes

Gary was great. Called 20 minutes before arrival. Came out to replace broken spring. This is the first technician I ever had do a complete inspection on the garage door and noticed a few problems. We talked over the needed repairs and agreed on the repairs. All repairs were completed in ~ 1 hour and the door operates better than new. Would recommend Precision to anyone needing a garage door repair or any other work.

- Steven Trout

Gary was the best service provider that we've had in a long time! Professional and efficient. He worked in a timely manner and explained everything regarding our new garage opener.

- Sharon Wolfe

Same day service

- Melinda Terravas

Your company was selected by American Home Shield with whom I have a contract. I was very impressed by your scheduling service & by the gentleman who repaired the door. He explained the problem, was very personable, & accomplished the repair quickly. I would definitely use your company again & would not hesitate to recommend it.

- Carole Demaio

Outstanding customer service. Very good work. Give a raise and keep in business.

- D.A. Trujillo

Vary satisfied with my new garage door opener and its installation

- Mary Kotzen

timely. informative. straight talk no sales pitch.

- Allyn Harad

5-star, world-class professional work. - Gary called 15 minutes before arrival (perfect). - Gary arrived at exactly the time schedule (perfect) and - Gary had every tool and all the parts for the job in his truck -meaning no delays (perfect). I knew I had one bad coil spring and originally wanted to just replace the bad one and its mate. Gary's inspection revealed other hardware issues (one I knew of, one I did not). Because of the LIFETIME and TRANSFERRABLE guarantee, I opted for a package deal that essentially took most moving parts back to "New" status. Quality of work: 10. Quality of installation: 10. The warranty will be nice when and if I sell the house. Outstanding job.

- Doug Palmer

Thank you for your business and your very thorough review. This really helps us to evaluate what we're doing well and what we need to work on.

Gary was a very personable and knowledgeable tech. He even gave me a heads-up call for his arrival. (a rarity for ABQ businesses). Give him a raise as he represents your company very professionally! Nate

- Nate Claassen

I called at 3 pm about a broken spring and at 8 am the next day Gary arrived. He was professional, courteous and extremely competent. The overhaul was done in about an hour.

- ROBERT HOWARD

Excellent in every way!! Very happy with price, work, and product. I picked Precision Doors because of Angie's List and am glad I did!!

- John Brownlee

This is one of the most professional crews I have ever worked with and as a General Contractor and Architect I have worked with a lot of people. They explained their product and services in a clear and concise manner, and were quick and efficient in carrying out the project. Some times when a project is finished you feel like you have been tricked into getting more than you needed but not with Precision Door. Thanks guys.

- PETER WORMWOOD

The service was great

- Barbara Oser

Very reliable. Nice technician...very professional.

- Louise Cdebaca

Gary was extremely professional and knowledgeable. My 20+ year old garage door is operating better than it ever had before! Thank you!

- V.M. Kight

Technician was very professional, quick and kind! Respected our space and was done in a flash.

- Carolina Urquidi

I can't believe that my door is worse now before spending $180 installing a new rubber bottom strip on my door. My wife was told to call a concrete company to come out and sand the concrete level. It went from a 2" gap to 3 feet long. We are new here and have no idea what to do or who to call. Can anyone help, because Gary had no idea. Tami and Joe Ruth 407-402-0074

- Tami Ruth

Thank you for the feedback and for giving us an opportunity to come out and make things right. After receiving this feedback I personally drove out to the customer's home to make some needed adjustments to the springs, cables and opener settings to ensure a better seal along the garage floor. This job was a bit unique because we replaced the original weatherseal with a Rodent Guard weatherseal. The Rodent Guard weatherseal is very stiff and not easy to work with in situations where there is uneven concrete, but you are correct that it should not be worse after we have done our work. We were able to close this gap with the adjustments I made and the customer was much happier with the outcome than originally communicated. Thank you again for allowing us to come back out to your home and correcting this situation!

Gary arrived ahead of schedule and was courteous and professional. He let us know our options but was never pushy. In the end, our garage door is better than it ever was and we cannot thank you all enough! I will be sure to recommend Precision Door Service to friends and family.

- KIMBERLEY FLECK

As a single woman who lives alone, it's sometimes difficult to find quality service that is trustworthy. Gary arrived early for our scheduled same-day appointment and was very personable and professional. He spent time explaining my options, finished faster than the estimated time and was clean and efficient. I will definitely recommend Gary and your company. Thank you!!!

- Helen Lucero

I'm glad to hear of your experience and sincerely thank you for your comment.

We were provided your company name through AHS Home Warranty. The electrical unit on our garage door was replaced due to the old one being at least 22 years old and inoperable. The technician who performed this service was very puctual, and very professional and completed the job in a very acceptable time. It was a job well done.

- Priscilla Roquemore

Thank you for your review, this really helps us stay on track making sure we take care of our customers every time!

I called for a repair and within an hour I was already getting a call from the technician to tell me he was 20 minutes out. So they had a very fast response time and Gary was extremely professional and not pushy when giving me the quotes and packages they offer. I thought it would take hours to repair the spring and do everything else and it took less than an hour. All in all very courteous, quick, and stress free. I would definitely suggest this company for any repairs.

- Danielle Thibodeau

Very pleasant technician and fast service. However I feel we paid quite a premium for the one opener purchased, and for the install of two openers. The technician gave some good advice about applying lithium grease ( a spray application available at home improvement stores similar to WD-40) to the door hinges and springs, and screw drive of one opener, but for the price paid I think spraying these items could have been included. Also, there was not great care taken to pick up all the trash afterward and I cleaned up numerous wire cuttings myself, which was disappointing. There is an internet coupon available, but the technician did not mention it. I wonder if there were other savings opportunities not communicated. This does not leave the most trusting impression.

- James Conner

Thank you for your feedback and for the opportunity you have provided to improve our customer service, and ensure that we earn and keep the trust of our valued customers. I have since spoken to my technicians to ensure they leave their customer's garage as clean, or cleaner, than when they arrived. Our customers are encouraged to present any coupons they may have, or discounts they are entitled (such as military or senior discounts), and our technicians will gladly apply these to the invoice.