Read what people are saying
about Precision Garage Door

Fantastic service on Saturday afternoon - and Rudy actually arrived early. Only company I could find that really meant 24/7.

- Al Korber

Excellent in every way!! Very happy with price, work, and product. I picked Precision Doors because of Angie's List and am glad I did!!

- John Brownlee

Max was punctual, courteous, knowlegeable and professional. What more can you say? Would highly recommend.

- Glen Walters

This was just a tune-up, but the technician arrived promptly (called and asked if he could come a little early!), was pleasant and courteous, apparently knew what he was doing--and the garage door doesn't squeal any more.

- Franklin Halasz

Max called and let me know he was on his way. When he arrived he was very professional and courteous. I took him into the garage, he explained what he was going to do and what he was looking for with regard to how the door worked. After several minutes he told me that the doors were in good shape overall. He needed to tighten the chain on one door. He lubed the chains and moving parts.

- Ron Prager

This is one of the most professional crews I have ever worked with and as a General Contractor and Architect I have worked with a lot of people. They explained their product and services in a clear and concise manner, and were quick and efficient in carrying out the project. Some times when a project is finished you feel like you have been tricked into getting more than you needed but not with Precision Door. Thanks guys.

- PETER WORMWOOD

Max did a great job, explaining when necessary and replacing the rollers at my request. Courteous, quick, very professional.

- Richard Hawkins

100% satisfied. Excellent customer service and quick repair.

- Carol Padilla

The service was great

- Barbara Oser

Very reliable. Nice technician...very professional.

- Louise Cdebaca

The service after the installation is terrible. I called and reported to the staff that the door won't close due to the sun ray hitting one of the safety sensor. Every afternoon when my husband gets home he has to struggle with getting the garage door closed. I called Precision and they said they will charge a service fee for the technician to come out to take a look. And that's not Rudy said when he installed the new springs and the new opener (cost to us is over $1,200 with tax). He said Precision will always stand behind the products and works. It proofs they're not.

- Pamela Ho

The sun in New Mexico is such a blessing and sometimes, in this case with safety eye sensors, can be a challenge. I agree that your door not closing is unacceptable which is why I made this issue a priority. After receiving this email, I called the customer and we have since been back out to their home twice to ensure the problem with their safety eye sensors was resolved. We were able to move the sensors back from the door opening and believe this will resolve the issues the sun was causing.

Gary was extremely professional and knowledgeable. My 20+ year old garage door is operating better than it ever had before! Thank you!

- V.M. Kight

Technician was very professional, quick and kind! Respected our space and was done in a flash.

- Carolina Urquidi

Your site design projected professionalism. Garage door spring needed to be replaced. Your technician was clean, very friendly, wasted no time to start and finish the job.

- Michael Loewenthal

I can't believe that my door is worse now before spending $180 installing a new rubber bottom strip on my door. My wife was told to call a concrete company to come out and sand the concrete level. It went from a 2" gap to 3 feet long. We are new here and have no idea what to do or who to call. Can anyone help, because Gary had no idea. Tami and Joe Ruth 407-402-0074

- Tami Ruth

Thank you for the feedback and for giving us an opportunity to come out and make things right. After receiving this feedback I personally drove out to the customer's home to make some needed adjustments to the springs, cables and opener settings to ensure a better seal along the garage floor. This job was a bit unique because we replaced the original weatherseal with a Rodent Guard weatherseal. The Rodent Guard weatherseal is very stiff and not easy to work with in situations where there is uneven concrete, but you are correct that it should not be worse after we have done our work. We were able to close this gap with the adjustments I made and the customer was much happier with the outcome than originally communicated. Thank you again for allowing us to come back out to your home and correcting this situation!

Gary arrived ahead of schedule and was courteous and professional. He let us know our options but was never pushy. In the end, our garage door is better than it ever was and we cannot thank you all enough! I will be sure to recommend Precision Door Service to friends and family.

- KIMBERLEY FLECK

As a single woman who lives alone, it's sometimes difficult to find quality service that is trustworthy. Gary arrived early for our scheduled same-day appointment and was very personable and professional. He spent time explaining my options, finished faster than the estimated time and was clean and efficient. I will definitely recommend Gary and your company. Thank you!!!

- Helen Lucero

I'm glad to hear of your experience and sincerely thank you for your comment.

The service was to have a person come by and give me an estimate on a new garage door. The technician who came by was very helpful. He sat down and took time to explain the different options with me. He was very sincere. The quote was several hundred dollars more than 2 other garage door companies had provided, but the technician explained the differences well.

- Philomena Hausler

Rudy was excellent! Magan was not very patient when I called.

- Pamela Ho

Thank you for your reply and for your business. I apologize for your experience when calling in and I will make sure our Customer Service staff is aware of ways we can always improve as customer satisfaction is our number one goal.

We were provided your company name through AHS Home Warranty. The electrical unit on our garage door was replaced due to the old one being at least 22 years old and inoperable. The technician who performed this service was very puctual, and very professional and completed the job in a very acceptable time. It was a job well done.

- Priscilla Roquemore

Thank you for your review, this really helps us stay on track making sure we take care of our customers every time!

We chose Precision because they are an authorized dealer/service company for Marantec products and that's the brand of garage door opener that we have. Gary arrived on time, knew the job well, diagnosed several problems we were having and had everything he needed to repair it all. We got new rollers, new springs and a replacement head-end unit (ours was under warranty). Y'all did what you said you'd do: Same Day Service! Thanks so much for a door that glides so quietly and smoothly and reliably now.

- Dick Berry

Thank you for your business and I know you will be happy with your door for years to come.

I called for a repair and within an hour I was already getting a call from the technician to tell me he was 20 minutes out. So they had a very fast response time and Gary was extremely professional and not pushy when giving me the quotes and packages they offer. I thought it would take hours to repair the spring and do everything else and it took less than an hour. All in all very courteous, quick, and stress free. I would definitely suggest this company for any repairs.

- Danielle Thibodeau

Second time I've used your service, the first from a groupon offer. Both times the workmen have been exceptionally polite and helpful in their explanations, making it easier for me as a handicapped person to deal with a situation I could little observe or understand. (The door had come off its tracks.) I'm sorry to say, I can't recall the man's name.

- Ronald Christ

Thank you for your repeat business and for your kind review. Your technician's name was Max and will stand behind his work should you need anything at all in the future.

Very pleasant technician and fast service. However I feel we paid quite a premium for the one opener purchased, and for the install of two openers. The technician gave some good advice about applying lithium grease ( a spray application available at home improvement stores similar to WD-40) to the door hinges and springs, and screw drive of one opener, but for the price paid I think spraying these items could have been included. Also, there was not great care taken to pick up all the trash afterward and I cleaned up numerous wire cuttings myself, which was disappointing. There is an internet coupon available, but the technician did not mention it. I wonder if there were other savings opportunities not communicated. This does not leave the most trusting impression.

- James Conner

Thank you for your feedback and for the opportunity you have provided to improve our customer service, and ensure that we earn and keep the trust of our valued customers. I have since spoken to my technicians to ensure they leave their customer's garage as clean, or cleaner, than when they arrived. Our customers are encouraged to present any coupons they may have, or discounts they are entitled (such as military or senior discounts), and our technicians will gladly apply these to the invoice.

Tech was superb! Knew exactly whatI needed and fixed my garage door and made it super quiet. Great job!

- Jesse Amador

Service was speedy, efficient and very professional. Technician was helpful, courteous and very knowledgeable. Came out on Saturday with no extra charge...top rating from me!

- Celia Michael

Thank you for your feedback, very good to hear and we will aim to keep up the good work!

They sold me a priced reasonable opener and stand behind it with great service. THANKS!!!

- kenneth green

We had a problem with the door yesterday and Gary was able to resolve the problem quickly and professionally. Our truck had disengaged the opener when we pulled in the garage. He simply shorten the rope and problem was resolved. Thank you Gary.

- Jesse Green

I called to get my garage door fixed because it would not close or open properly. I was able to get a same day appointment for 2-4pm. Got an e-mail showing a photo of who would be coming(Max). Max called and showed up early. He tuned the opener and lubed the rollers in about a half hour. I was impressed by his manner explaining what he had done. Thanks for a job well done. Ralph

- Ralph Jackson

Rudy, the technician, was very helpful and knowledgeable. He also did the installation of the manual mechanism (some kind of bolt, I think) that seems would work great whenever we have need of open the garage manually -for example, when there is a power outage or we (again) forget the remote inside the garage. Would recommend this company to all my friends without hesitation... Thank you, Matilde & Dann Brewer

- Matilde Brewer