Read what people are saying
about Precision Garage Door in:

My garage door would not close and I called my usual service company for help; regretfully, they are no longer my service company! They had no time to help for a week. I checked the Yellow Pages and found Precision. They came same day; I got a new garage door opener and I couldn't be happier. Technically my old opener was obsolete and I'm happy I replaced it. The new one is quiet and has many great features. The service people were knowledgeable and very easy to work with during the diagnosis and explanation of replacement. Garage doors can't stay open for a week while you wait for service.....call Precision! I did!

- Ann Lavezo

Did great work. Just wished the people I spoke with on the phone would help give some pricing on what things cost, even if it is rough. It would have been nice to not be surprised that replacing the springs and rollers on my garage would cost 500.00. Thanks

- Trent Spratling

Thank you for your review and for your business! You are correct to say that it is tough for our customer service persons to estimate pricing, but as you see there is a wide range of solutions to any garage door problem which cannot be diagnosed over the phone. You chose the best long-term solution replacing not only one spring, but both springs plus your bearings and rollers -- all with a lifetime warranty. Upon arrival, we give our customers a full 25-point safety inspection and allow them the opportunity to choose what works best for them. I trust you will be happy with your service and feel free to give us a call should you have any other questions.

Courteous, fast, knowledgeable

- Jose R.

Thank you very much for the prompt and effective repair of my heavy garage door on a cold and dark night. The prompt service was particularly appreciated as I will be leaving for a period of time this weekend and the house would not have been secure with the garage door jammed partially open. I was impressed with the efficiency and courtesy of those doing the repair, particularly Rudy who had to make the trip home to Los Lunas at 11:00 p.m. Thank you, Richard M.

- Richard Malenfant

My past experience with your company's excellent customer service was the main reason that I returned to you again. You always show up on time, are professional and knowledgeable, and put the customer at ease. I will return to you again for all of my garage needs. Thank you.

- Marty Langeler

Trevor was very professional and extremely knowledgeable. He took time to explain everything and we are very satisfied and happy with the work performed.

- William S.

Thank you for sending Trevor. This man knows his job, is courteous, professional, and hard working. He speaks fondly of his "employer/company" and believes in Precision. Preventive maintenance was performed and I am a HAPPY customer!!!

- Agnes R.

Response was quick and effecient, especially as it was a Sunday morning! Repair was completed on time and in a highly professional manner.

- John Sensi

Google search yielded favorable to excellent reviews by previous customers who were satisfied with your services. Trevor is a very knowledgeable technician and the repairs were made in record time.

- Mike Ponder

Our garage door spring broke and I found Precision online, looking at their reviews and that they were part of Angie's List I had them come. Rudy attempted to sell me a package which was 50% more than just replacing the springs. Come to find out these other parts, beyond the new springs were absolutely not needed. In fact, they were only 4-5 years old. He even wrote on our invoice the wheels and bearings were "completely shot". This was completely false. I also found from other friends that the price of their springs were twice as much as any other company in town. They were nice, on time, but don't trust them. Do more homework about pricing and what services you need prior to getting them to repair your garage.

- Sara Robbins

Thank you for taking the time to send us a review. You sound like a person who does their homework and based on the information you found on our website and Angie’s list, you could see that we have had the good fortune to work with several of your Albuquerque neighbors and have continually provided top quality service. The mechanical parts of a door all have a similar life span (springs, bearings, wheels) and when one item fails it is likely the other items are not far behind (similar to brakes on a car). Our philosophy is not one of performing “bandaids” or using inferior parts. This is why our solution may, at times, be higher in price and why our trademark slogan is “We Fix Doors Right." In making sure our customers have all the information necessary for garage door maintenance, we often times offer our customers an option to purchase the overhaul and with the overhaul provide a lifetime warranty. No other company is able or willing to stand behind their work like we do. However, it always remains the customer’s decision as to what work we ultimately perform for them. Finally, our springs are rated at 30,000 - 60,000 cycles, while most of our competitor’s springs are rated at only 10,000 – 12,000. The price you paid for the springs was certainly not twice the price, installed, of your neighbors if they used a reputable garage door company that is associated with the International Door Association. Most customers based on this data will choose to go with a slightly higher priced spring, knowing that it will last 3-5 times longer than the ordinary springs. Plus,for any reason should it fail, we will come out at no additional expense and fix it. Thank you again for the opportunity to service your door and I trust this explanation helps you to know you why many of our customers will not again have to worry about whether their garage door will work when they need it!

Wow! Very professional and knowledgeable! Thank you for the GREAT service!

- Heidi D.

Very knowledgeable, informative and overall outstanding. The only company to call for great service

- Judy P.

I appreciated the same day service, and the technician was very professional and did a great job. The price of the bill however was way high. I have had springs repaired before at substantially lower prices. If I should need service again at this house or another I will go with another company just due to price.

- John Dye

Thank you for reviewing our business. I am sorry to hear that you are not confident in the value of the premium parts and service you received. I am not sure how long ago you replaced your previous springs, but I assure you, these will outlast their 5-year warranty. You received two PDS torsion springs which are rated for 59,000 cycles whereas other companies' springs are rated for 18,000 cycles. The center bearing you purchased from us is 11 gauge zinc plated steel whereas other companies typically use a thinner, 12 gauge adjustable bearing plate. For more information, give us a call or see http://garagedoorsalbuquerque.com/garagedoor-spring-repair.php I thank you for your business and trust that you will be pleased with the quality parts and service that Gary has provided. Erica

He arrived early and gave me options. He gave great service. A big help.

- John T.

Gave us exactly what we NEEDED, no more, no less. Gave us options and let us know what we might need in the future. Will suggest Precision to our friends and neighbors.

- L. Jackson

The technician was great about explaining the problem and how to solve. He was knowledgeable and courteous. Also, he got the work done quickly.

- David H.

Thank you!

- Leah M.

These guys are really slick and water tight. Nothing is left to chance. They got here same day (on a weekend), on time, and fixed the thing. If only the cable company worked like this.

- Barton & Angie Smith

Fast, excellent service. Professionally done. Great customer service.

- Fred Hodgson

Outstanding Sunday service! Very professional.

- Barton, S.

Great service by friendly and professional staff. Dependable and showed up when they said they would. Explained situation thoroughly and gave options. Very satisfied with these folks. Great job!

- Lucy Baca

Excellent service from Trevor McCloskey. We are very pleased with his service and the new garage door.

- James W.

Trevor the technician identified and introduced himself upon arrival and the vehicle was clearly identified as Precison garage door service and installation. I had minor maintenance performed and I believe it was called a lube n tune. The service was quite thorough as I witnessed the inspection of both door and opener, lubrication of necessary parts and a quick service on the opener to quiet it down considerably. Trevor took the time to educate me on specific products he used for lubrication and discussed possible future maintenance activities for me to consider to prolong the life of both door and opener. He discussed the company philosophy with respect to customer service and identified the major components of both my door and opener and provided comparisons to local competitor's products with a fair and objective bias. I am overall very satisfied with my selection of provider and will continue using them in the future.

- Darren Wilkins

Trevor is an outstanding technical professional. His knowledge of his trade is really apparent and his customer relations skills are outstanding. I would highly recommend his services.

- D.A. Trujillo

Trevor was very helpful, did not pressure me into additional work, but explained why necessary. I am very pleased.

- June A.

Gary installed perfectly in bitter cold and wind! Interesting, capable, competent. A+ in all areas. Thank you.

- Margaret S.

Service man arrived on time and completed the requested service in a timely manner. The service was excellent.

- CAROL ALLEN

Excellent service

- Robert K.

Excellence was expected, and I got it.

- Beverly H.

Thank you Gary!

- Jackie S.