Garage Door Repair in Rio Rancho, NM - Page 20

Kathryn Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Lorenzo and he was very thorough and professional, as well as efficient, in his work. He took the time to explain to me about the likely sources of problems with the door and remedied them. Also he installed a new bottom seal. I am very pleased and would recommend him and the company.

Anthony Baca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a great job. very professional attitude. Thanks

Aurelio Roybal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work provided by Gary was efficient and professional. His explanation of work that needed to be done on the garage door was excellent. He was gracious and cordial while interacting with customer. Overall rating of his service was excellent.

Steven Rodgers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great and thorough. Sevice tech went through everything and very professional.

Patrice White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I purchased a garage door tune-up service through Angie's List after calling Precision Door Service on a Saturday morning. Service was scheduled for that afternoon. Lorenzo, the certified sales technician, was very professional and thorough. During his detailed inspection of the garage door, my husband and I agreed that it would be best to replace the garage door opener, rollers, torsion cables, drums, bearing plates, torsion tube, etc. Lorenzo was able to do that right away. After completing the installation, he inspected everything and showed us how to operate the new opener. He even made sure I could open and close the door manually without any trouble.

John Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was very knowledgeable, professional and honest. Did a great job. Very pleased

Megan Harmeyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door broke on Saturday evening. I called to make an appointment Sunday morning and was scheduled for that afternoon - he was at my house before the scheduled time, which is great! I was given repair options and the tech explained everything I needed. Repairs were completed in less than an hour. If we ever need repair work on our garage door again, we'll definitely be calling Precision Door Service!

William McManus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and personnel. Gave a clear analysis of problem and fully explained the repair and how to use new opener after installation. Fully satisfied, recommend to all interested parties.

Carlos Fabela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We would like to thank Lorenzo for the great work he did on our garage door. He was courteous, informative, and a true professional. This is the second time we have used Precision Doors since we moved into our new house and we will continue to use this company because of Lorenzo. Therefore, this is a 5 star rating for Precision Door and Lorenzo the technician. Thank you so much.

Jeff Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Sunday 4/30/17 and actually got a real person!! That's the first plus+. Second, I had an appointment scheduled in minutes and got a online confirmation for the next day 5/1/17. My appoint was at 4:00pm but I told the representative to call me if they could get here sooner. The representative (David) called me at 12:00pm and said he could be at my home in a hour if that was ok. he should up when promised, was clean, very professional, reviewed all the work necessary and completed putting on new springs and a control for garage door in less than a hour.... One Very Happy customer here... who would recommend Precision to you all!!

Nick Carrera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician Gary was very professional. He arrived on time and was very specific as to what the problem was and how he will fix it. Gary did the work and explained entirely what he replaced. The door is working like new again. Thanks Gary!!!

William Hinds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was great explained what was wrong and fixed the problem, very satisfied.

Thomas Amsden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt service and installation of a new opener with four remotes which only took about an hour and a half...Lorenzo the installation technician was very personable and helpful in explaining the operation which was a bit different from my pervious system...This new Precision opener is remarkably quiet compared to other systems I have owned...

Corie Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. Professional staff and great technicians. I would definitely recommend Precision garage door to all of my friends and I would certainly use them again. Thanks again Ryan you did a fantastic job

Jay Tummelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was fast, accurate and efficient - got the door fixed within hours of my call. Really great service. Jay

Ernest Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a repeat customer for a reason. The timeliness and quality of service is top notch with Precision Door. Lorenzo was very professional and very personable at the same time. I strongly recommend them to you!!!!

Roberta Reinstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was super chill, friendly and extremely knowledgeable. He arrived on time, explained all my options and I was able to choose the right thing for me. Prices are reasonable too.

Rose Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I was having problems with my garage door I had called several places. I found Precision to be helpful and when the technician came over he wasnt pushing me for a sale. This I really liked. He took the time to explain everything and what I could afford was within my budget. Then the 2 services men came out to put the new door up and before I knew it they were done and everything cleaned up. They all get a 5+ rating from me and I will tell my friends about this company. Thank you so much.

Erma Pennington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very professional and on time.

John Ortiz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We purchased the recommended product by our technician David, who explained our options thoroughly. David did an exceptional job, was very professional and worked very cleanly. He explained everything thoroughly at completion and left our home link systems on both cars programmed and functioning. David did an excellent job and we would recommend him to anyone.

Jim Truscio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yesterday, late afternoon, my garage door failed to open. Upon checking further I noticed the Garage Door Spring had snapped. I immediately went to the Web to check on Garage Door Repair companies. After a thorough search, I found Precision to offer the best Service and Warranty. I called them yesterday evening and received a prompt response. I explained the situation and Precision set up a service call for today, between 10AM and 12 Noon and that Gary would be calling. Well Gary called early and came early. He was friendly knowledgeable and explained in detail what had to be done. Well, he did an excellent job and from that experience I would have no problem recommending Precision for any garage door repair or even installing a new garage door. So....Thank you GARY! and thank you PRECISION!...

Ted Nguyen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary did an excellent job. Thank you!

Daniel Temer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very disappointed with my experience with Precision. I called in and told them exactly what was wrong and what I needed done, but they wouldn't give me a ballpark estimate without sending a tech over. They said the tech would have to evaluate the garage door and that only then could I get an estimate. I had already called several other places and gotten estimates with no issues. Against my better judgement I scheduled an appointment with Precision because they had same day service available and I figured it would be about the same cost as the other places I had gotten estimates from. The tech came over and was very friendly and I told him what the issue was and what I wanted done. The tech looked at it for 2 minutes and agreed with what needed to be done. He then quoted me well over 2X the price of the other quotes I'd received. I was totally shocked and thought he had made a mistake. I asked him to go over what all that price included and he took me through all of the items. Essentially they were tying to up-sell and replace everything (rollers, hinges, bearings, pulleys/cables, and spring). I then asked him for a quote if only the work that was actually needed (broken spring replacement) and he entered it into his tablet and the price was still almost 2X the cost of the other quotes I had gotten. I asked if there was any other cheaper options to be competitive with the other quotes I had gotten and unfortunately there weren't. At this point I said that I was not going to have the work done by Precision and the tech said he understood and that there would still be the service charge for the 10 minute visit. I asked if there was anything he could do to waive the fee since he didn't diagnose anything that I hadn't already told them was wrong and he said that unfortunately he could not do that. So, I paid the fee and got another company to come out and do the repair for much less despite having to pay the service fee to Precision. My advice is to do your research and get several quotes (as one should always do with anything).

Robert George

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Lang was on time and performed his job in an excellent manner. He demonstrated a professional, efficient attitude and was finished installing the door opener and spring very fast.

Emilio Duran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was great. My call went in after hours and we immediately received a response and was able to schedule an appointment quickly. The technician who came out was friendly and proficient as were his communication skills. He explained everything and was able to quickly get our garage door in working order. I would highly recommend this company.

Victoria Vigil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Lorenzo was excellent, explaining all options and cost.

Caroline / brian Gilmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Springs failed on my garage door. Lorenzo was out the same day. What should have been simple turned into a major repair because of my door mechanisms. Lorenzo had everything up and running in a little over an hour. Great job. Good price. Ask for Lorenzo.

Steve Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These guys are knowledgeable, timely, and provide great and friendly service. I highly recommend them for your garage door and opener service.

Ralph Casados

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with my service and the professionalism of the tech Mr. Herrera

Kimberly Beaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The response time to my request to have an appointment scheduled for an estimate was much quicker than I expected. Within 5 minutes of making the request online, I got a call to schedule an appointment the following day. The representative that confirmed the information with me provided SUPERIOR Customer Service and genuine care. Ryan came to my home and was professional, friendly, clear in his estimate, understanding, empathetic, and able to provide a FAIR estimate, and did so in a quick manner. The email for the quote was promptly sent and received. The flexibility of the company to replace my current "death trap" is amazing, and I wont have to take off work, as I can have someone here while the job is getting done. Thus far, my satisfaction is beyond what I expected. I look forward to scheduling an appointment to finalize the job. Word of mouth is still a huge factor with service like this, and I can say, all my family, friends, and neighbors will be getting HIGH KUDOS from me.