Prompt and efficient service! The garage door had come off the rollers and was on the floor of the garage. Lorenzo was friendly and thorough, explaining what he was doing and why. He was able to replace various elements and repair the door. We highly recommend Precision.

- Mike Sanders

Lorenzo did an awesome job repairing the door and it works great!

- David Jimenez

5 stars for Lorenzo. Wow! What a professional!!! He delivered the highest quality of customer service as we decided on the best option for a new garage door. Cannot recommend him or this local company more highly.

- Michele Jacquez-ortiz

The company was recommended by a friend and I was not disappointed. Lorenzo was fantastic in that he was punctual, friendly and efficient. He explained the whole system to be and made sure it was perfect. I will definitely recommend Precision again.

- Virginia Farnholtz

They responded promptly after being called on Friday afternoon. The tech was knowledgeable and efficient and answered all our questions. He installed the new opener quickly and it works great.

- Thomas Russell

My wife and I were very pleased with the overall experience. Lorenzo was outstanding!

- Patrick Rivera

Lorenzo was the best...on time, very nice and so efficient. He had the repair to my garage door done in about an hour! WOW, we haven't had customer service this good in years. Definitely 5 stars, can I give you 10? Anyone needing garage door service of any kind...do yourself a favor and go with Precision.

- Downey Cheatem

Great Customer Service Lorenzo! Friendly, positive, precise and timely! I have referred you and Precision Door Service to my neighbors! Thank you!

- Jeannette Perea

thank you for the complete and rapid service performed by your technician. It was late on Saturday afternoon, and we assumed that we would be unable to get our cars out until monday. But you saved the day for us. Again thanks

- Abran Lucero

Our ancient garage door opener was malfunctioning: sometimes it didn't open, sometimes it wouldn't close, and finally it was opening and closing on its own all day long. I wanted a company with an excellent reputation (and 24/7 service) to come out and see what was wrong. Lorenzo arrived at 10:00 sharp (yes, I was impressed by his promptness) and he clearly explained everything wrong with our garage door opener, including its having an old (and inadequate HP) motor. Lorenzo replaced the system and took the time to explain its many features. I wish all companies, and all service technicians, were this competent and professional!

- Alice in Santa Fe

Lorenzo is a very professional young man. His explanation of services was detailed and clear. I appreciated his patience and his kindness. I was extremely satisfied with his workmanship. I would highly recommend Lorenzo and your company. Thank you!

- Margaret Castillo

Lorenzo called in advance, came on time, was very pleasant and explained everything. It works great!!

- Kenneth Oslund

Your man, Lorenzo, was terrific...he knew we needed help, he was patient, very professional and walked us through every step of what needed to be done, and then as he was doing the repairs, installation, etc. he was truly an employee to be proud of.

- Art Anstine

Surprised at how quick my appointment was after a Holiday weekend. Made appt on Tuesday morning and Lorenzo Herrera appeared on time at 2 pm and completed the repair by 3:30 including programming one auto and setting up a new remote unit. Keep up the good work.......

- Mike Hamm

My technician was Lorenzo and he was very thorough and professional, as well as efficient, in his work. He took the time to explain to me about the likely sources of problems with the door and remedied them. Also he installed a new bottom seal. I am very pleased and would recommend him and the company.

- Kathryn Morris

I purchased a garage door tune-up service through Angie's List after calling Precision Door Service on a Saturday morning. Service was scheduled for that afternoon. Lorenzo, the certified sales technician, was very professional and thorough. During his detailed inspection of the garage door, my husband and I agreed that it would be best to replace the garage door opener, rollers, torsion cables, drums, bearing plates, torsion tube, etc. Lorenzo was able to do that right away. After completing the installation, he inspected everything and showed us how to operate the new opener. He even made sure I could open and close the door manually without any trouble.

- Patrice White

Technician was very thorough, articulate, and thoughtful.

- Emily Cohen

We would like to thank Lorenzo for the great work he did on our garage door. He was courteous, informative, and a true professional. This is the second time we have used Precision Doors since we moved into our new house and we will continue to use this company because of Lorenzo. Therefore, this is a 5 star rating for Precision Door and Lorenzo the technician. Thank you so much.

- Carlos Fabela

great job!!!!

- Glayde Depalo

Very prompt service and installation of a new opener with four remotes which only took about an hour and a half...Lorenzo the installation technician was very personable and helpful in explaining the operation which was a bit different from my pervious system...This new Precision opener is remarkably quiet compared to other systems I have owned...

- Thomas Amsden

Total professional service by Lorenzo. He explained to me the solution to the problem I was having and the cost involved and he went to work at once to correct it. Your company should be proud to have people like Lorenzo on their payroll ! I would recommend precision Garage door to anyone looking for complete service or new products. Thank you !

- William Tupen

I was very pleased with how quickly Lorenzo was able to come to my home. He was very professional and did a great job. I have already recommended your company to 2 friends.

- Tammy Abdalla

Thank you! Referral business is always appreciated and a great compliment we value.

Great customer service.

- Rudolph Wise

Lorenzo was a good technician, installer. He knew exactly what was wrong, and gave me the correct options that i was looking for. It was almost like the company sent him to cater my needs. Highly recommend having this fine gentleman visit your house. Quick, and precise.

- Todd Werner

Quick, professional service with detailed information before the work begins....on the weekend to boot! Everything that was stated from the appointment setting to the completion of the work was followed through by the company. Our tech, Lorenzo, was professional and knowledgeable plus he took the time to address any questions or concerns. I would definitely do business with Precision again. I highly recommend them!

- V. Gutierrez

I am a repeat customer for a reason. The timeliness and quality of service is top notch with Precision Door. Lorenzo was very professional and very personable at the same time. I strongly recommend them to you!!!!

- Ernest Brown

Rapid response, friendly service. Great company!

- Rick Tackett

After more than one unhappy service experience with the seller/installer of my garage door, I was cautious after arranging an appointment with Precision Garage Door. However, I need not to have worried. My technician was Lorenzo and he did a fabulous job. First of all, he is very personable. He explains thoroughly how he is going to approach the situation, gives you multiple, detailed options for solution and the pros (and any limitations) of each, and then walks you through all the work completed. The end result was my door was functioning (first objective!), performs quieter than I thought possible, and I'm confident in both my door and any service I might ever need in the future. My only regret is that Precision Garage Door doesn't service Rio Arriba County for my other garage!

- Anne Beckett

We used Precision a few years ago to repair a broken garage door spring and they were great. Recently we have been looking to install upgraded garage doors (carriage doors) to increase the value of our home and improve the outward appearance. Like the review below, at first we were frustrated a tech had to come out for the estimate. It seems like we should get an estimate online. However, unlike the review below, we are extremely glad we had Lorenzo come out for our estimate! He took the time to measure our doors (odd size), review clearance concerns with the types of doors we wanted, honestly evaluate the condition of our existing hardware, take into consideration the environment where we live and many more factors. He made several phone calls to confirm various factors. The price was far lower than we expected. We were also pleased to learn Precision not only hauls off old doors, but recycles them! And the warranty was excellent for the doors, finish, hardware, etc. In this day and age of instant gratification, it's people like Lorenzo that make us slow down and realize that is is worthwhile to get an expert to really understand the situation. Had we gone with an order from someone who didn't come look at our home, we'd have garage doors that wouldn't work or had limited warranties. Not only was Lorenzo knowledgeable and meticulously thorough, he was extremely polite and even arrived 5 minutes early (to a 1.5 hr appointment time slot - that never happens!). We highly recommend Precision and Lorenzo.

- Jason Rizzo

Precision is my go-to company for garage repairs and service. I've tried others but Precision is way ahead of the competition. The technicians are very good and the repairs have always been satisfactory with no call-backs required, which is not my experience with other ABQ companies.

- Jim Shaw