Lorenzo is a very professional young man. His explanation of services was detailed and clear. I appreciated his patience and his kindness. I was extremely satisfied with his workmanship. I would highly recommend Lorenzo and your company. Thank you!

- Margaret Castillo

Lorenzo called in advance, came on time, was very pleasant and explained everything. It works great!!

- Kenneth Oslund

Your man, Lorenzo, was terrific...he knew we needed help, he was patient, very professional and walked us through every step of what needed to be done, and then as he was doing the repairs, installation, etc. he was truly an employee to be proud of.

- Art Anstine

Surprised at how quick my appointment was after a Holiday weekend. Made appt on Tuesday morning and Lorenzo Herrera appeared on time at 2 pm and completed the repair by 3:30 including programming one auto and setting up a new remote unit. Keep up the good work.......

- Mike Hamm

My technician was Lorenzo and he was very thorough and professional, as well as efficient, in his work. He took the time to explain to me about the likely sources of problems with the door and remedied them. Also he installed a new bottom seal. I am very pleased and would recommend him and the company.

- Kathryn Morris

I purchased a garage door tune-up service through Angie's List after calling Precision Door Service on a Saturday morning. Service was scheduled for that afternoon. Lorenzo, the certified sales technician, was very professional and thorough. During his detailed inspection of the garage door, my husband and I agreed that it would be best to replace the garage door opener, rollers, torsion cables, drums, bearing plates, torsion tube, etc. Lorenzo was able to do that right away. After completing the installation, he inspected everything and showed us how to operate the new opener. He even made sure I could open and close the door manually without any trouble.

- Patrice White

Technician was very thorough, articulate, and thoughtful.

- Emily Cohen

We would like to thank Lorenzo for the great work he did on our garage door. He was courteous, informative, and a true professional. This is the second time we have used Precision Doors since we moved into our new house and we will continue to use this company because of Lorenzo. Therefore, this is a 5 star rating for Precision Door and Lorenzo the technician. Thank you so much.

- Carlos Fabela

great job!!!!

- Glayde Depalo

Very prompt service and installation of a new opener with four remotes which only took about an hour and a half...Lorenzo the installation technician was very personable and helpful in explaining the operation which was a bit different from my pervious system...This new Precision opener is remarkably quiet compared to other systems I have owned...

- Thomas Amsden

Total professional service by Lorenzo. He explained to me the solution to the problem I was having and the cost involved and he went to work at once to correct it. Your company should be proud to have people like Lorenzo on their payroll ! I would recommend precision Garage door to anyone looking for complete service or new products. Thank you !

- William Tupen

I was very pleased with how quickly Lorenzo was able to come to my home. He was very professional and did a great job. I have already recommended your company to 2 friends.

- Tammy Abdalla

Thank you! Referral business is always appreciated and a great compliment we value.

Great customer service.

- Rudolph Wise

Lorenzo was a good technician, installer. He knew exactly what was wrong, and gave me the correct options that i was looking for. It was almost like the company sent him to cater my needs. Highly recommend having this fine gentleman visit your house. Quick, and precise.

- Todd Werner

Quick, professional service with detailed information before the work begins....on the weekend to boot! Everything that was stated from the appointment setting to the completion of the work was followed through by the company. Our tech, Lorenzo, was professional and knowledgeable plus he took the time to address any questions or concerns. I would definitely do business with Precision again. I highly recommend them!

- V. Gutierrez

I am a repeat customer for a reason. The timeliness and quality of service is top notch with Precision Door. Lorenzo was very professional and very personable at the same time. I strongly recommend them to you!!!!

- Ernest Brown

Rapid response, friendly service. Great company!

- Rick Tackett

After more than one unhappy service experience with the seller/installer of my garage door, I was cautious after arranging an appointment with Precision Garage Door. However, I need not to have worried. My technician was Lorenzo and he did a fabulous job. First of all, he is very personable. He explains thoroughly how he is going to approach the situation, gives you multiple, detailed options for solution and the pros (and any limitations) of each, and then walks you through all the work completed. The end result was my door was functioning (first objective!), performs quieter than I thought possible, and I'm confident in both my door and any service I might ever need in the future. My only regret is that Precision Garage Door doesn't service Rio Arriba County for my other garage!

- Anne Beckett

We used Precision a few years ago to repair a broken garage door spring and they were great. Recently we have been looking to install upgraded garage doors (carriage doors) to increase the value of our home and improve the outward appearance. Like the review below, at first we were frustrated a tech had to come out for the estimate. It seems like we should get an estimate online. However, unlike the review below, we are extremely glad we had Lorenzo come out for our estimate! He took the time to measure our doors (odd size), review clearance concerns with the types of doors we wanted, honestly evaluate the condition of our existing hardware, take into consideration the environment where we live and many more factors. He made several phone calls to confirm various factors. The price was far lower than we expected. We were also pleased to learn Precision not only hauls off old doors, but recycles them! And the warranty was excellent for the doors, finish, hardware, etc. In this day and age of instant gratification, it's people like Lorenzo that make us slow down and realize that is is worthwhile to get an expert to really understand the situation. Had we gone with an order from someone who didn't come look at our home, we'd have garage doors that wouldn't work or had limited warranties. Not only was Lorenzo knowledgeable and meticulously thorough, he was extremely polite and even arrived 5 minutes early (to a 1.5 hr appointment time slot - that never happens!). We highly recommend Precision and Lorenzo.

- Jason Rizzo

Precision is my go-to company for garage repairs and service. I've tried others but Precision is way ahead of the competition. The technicians are very good and the repairs have always been satisfactory with no call-backs required, which is not my experience with other ABQ companies.

- Jim Shaw

Technician was very professional and on time.

- Erma Pennington

The day we moved into our new home, the garage door opener stopped working. Lorenzo at Precision served us very well the next morning (no rush since the car was outside) and guided us to the resolution we knew we needed - a new and reliable door opener - combined with professional and very friendly service and advice. Thanks!

- Richard Moriarty

Very disappointed with my experience with Precision. I called in and told them exactly what was wrong and what I needed done, but they wouldn't give me a ballpark estimate without sending a tech over. They said the tech would have to evaluate the garage door and that only then could I get an estimate. I had already called several other places and gotten estimates with no issues. Against my better judgement I scheduled an appointment with Precision because they had same day service available and I figured it would be about the same cost as the other places I had gotten estimates from. The tech came over and was very friendly and I told him what the issue was and what I wanted done. The tech looked at it for 2 minutes and agreed with what needed to be done. He then quoted me well over 2X the price of the other quotes I'd received. I was totally shocked and thought he had made a mistake. I asked him to go over what all that price included and he took me through all of the items. Essentially they were tying to up-sell and replace everything (rollers, hinges, bearings, pulleys/cables, and spring). I then asked him for a quote if only the work that was actually needed (broken spring replacement) and he entered it into his tablet and the price was still almost 2X the cost of the other quotes I had gotten. I asked if there was any other cheaper options to be competitive with the other quotes I had gotten and unfortunately there weren't. At this point I said that I was not going to have the work done by Precision and the tech said he understood and that there would still be the service charge for the 10 minute visit. I asked if there was anything he could do to waive the fee since he didn't diagnose anything that I hadn't already told them was wrong and he said that unfortunately he could not do that. So, I paid the fee and got another company to come out and do the repair for much less despite having to pay the service fee to Precision. My advice is to do your research and get several quotes (as one should always do with anything).

- Daniel Temer

Thank you for letting us know of your experience. I'm sorry you were not happy with your service with us, but am glad your needs are taken care of Our Customer Service Representatives are not technicians and are not able to determine exact pricing based on each customers' individual descriptions of their issue which is why we quote the service fee upon scheduling the appointment. You agreed to a professional coming to your home for this inspection and estimate. In looking further into this appointment, I see that you have a Torquemaster system, in which case a "broken spring" requires the entire system to be replaced/converted to the much more reliable Torsion System which we provide. We do not carry or service Torquemaster as we do not believe they are a long-term solution. We proposed a lifetime warrantied solution for your door. We are here when you need us and always fix it right. I'm sorry this was not the answer you were looking for, but we appreciate the opportunity to serve your garage door needs.

Technician arrived at the agreed time and perfectly repaired and programed my garage door opener and remotes. By luck on of my springs broke when the tech was at my home - I'm glad it didn't break after he left so that it all got fixed at the same time. Tech did a door service and my door and remotes work better that they did when new. Thank you Precision.

- Joe Anguiano

Very good same-day service on a Saturday. Our technician, Lorenzo Herrara called well before our scheduled time to see if he could come earlier than our scheduled time. He was at our home 10 minutes later. Terrific service.

- Warren Brakensiek

5 Lorenzo was excellent, explaining all options and cost.

- Victoria Vigil

Springs failed on my garage door. Lorenzo was out the same day. What should have been simple turned into a major repair because of my door mechanisms. Lorenzo had everything up and running in a little over an hour. Great job. Good price. Ask for Lorenzo.

- Caroline / brian Gilmore

Lorenzo Herrera Is great and very consciousness of his work. He showed me what he was going to do Thanks for sending this man he is knowledgeable, pleasant person.

- Robert Faus

These guys are knowledgeable, timely, and provide great and friendly service. I highly recommend them for your garage door and opener service.

- Steve Johnson

Very happy with my service and the professionalism of the tech Mr. Herrera

- Ralph Casados