Technician was very professional and on time.

- Erma Pennington

The day we moved into our new home, the garage door opener stopped working. Lorenzo at Precision served us very well the next morning (no rush since the car was outside) and guided us to the resolution we knew we needed - a new and reliable door opener - combined with professional and very friendly service and advice. Thanks!

- Richard Moriarty

Very disappointed with my experience with Precision. I called in and told them exactly what was wrong and what I needed done, but they wouldn't give me a ballpark estimate without sending a tech over. They said the tech would have to evaluate the garage door and that only then could I get an estimate. I had already called several other places and gotten estimates with no issues. Against my better judgement I scheduled an appointment with Precision because they had same day service available and I figured it would be about the same cost as the other places I had gotten estimates from. The tech came over and was very friendly and I told him what the issue was and what I wanted done. The tech looked at it for 2 minutes and agreed with what needed to be done. He then quoted me well over 2X the price of the other quotes I'd received. I was totally shocked and thought he had made a mistake. I asked him to go over what all that price included and he took me through all of the items. Essentially they were tying to up-sell and replace everything (rollers, hinges, bearings, pulleys/cables, and spring). I then asked him for a quote if only the work that was actually needed (broken spring replacement) and he entered it into his tablet and the price was still almost 2X the cost of the other quotes I had gotten. I asked if there was any other cheaper options to be competitive with the other quotes I had gotten and unfortunately there weren't. At this point I said that I was not going to have the work done by Precision and the tech said he understood and that there would still be the service charge for the 10 minute visit. I asked if there was anything he could do to waive the fee since he didn't diagnose anything that I hadn't already told them was wrong and he said that unfortunately he could not do that. So, I paid the fee and got another company to come out and do the repair for much less despite having to pay the service fee to Precision. My advice is to do your research and get several quotes (as one should always do with anything).

- Daniel Temer

Thank you for letting us know of your experience. I'm sorry you were not happy with your service with us, but am glad your needs are taken care of Our Customer Service Representatives are not technicians and are not able to determine exact pricing based on each customers' individual descriptions of their issue which is why we quote the service fee upon scheduling the appointment. You agreed to a professional coming to your home for this inspection and estimate. In looking further into this appointment, I see that you have a Torquemaster system, in which case a "broken spring" requires the entire system to be replaced/converted to the much more reliable Torsion System which we provide. We do not carry or service Torquemaster as we do not believe they are a long-term solution. We proposed a lifetime warrantied solution for your door. We are here when you need us and always fix it right. I'm sorry this was not the answer you were looking for, but we appreciate the opportunity to serve your garage door needs.

Technician arrived at the agreed time and perfectly repaired and programed my garage door opener and remotes. By luck on of my springs broke when the tech was at my home - I'm glad it didn't break after he left so that it all got fixed at the same time. Tech did a door service and my door and remotes work better that they did when new. Thank you Precision.

- Joe Anguiano

Very good same-day service on a Saturday. Our technician, Lorenzo Herrara called well before our scheduled time to see if he could come earlier than our scheduled time. He was at our home 10 minutes later. Terrific service.

- Warren Brakensiek

5 Lorenzo was excellent, explaining all options and cost.

- Victoria Vigil

Springs failed on my garage door. Lorenzo was out the same day. What should have been simple turned into a major repair because of my door mechanisms. Lorenzo had everything up and running in a little over an hour. Great job. Good price. Ask for Lorenzo.

- Caroline / brian Gilmore

Lorenzo Herrera Is great and very consciousness of his work. He showed me what he was going to do Thanks for sending this man he is knowledgeable, pleasant person.

- Robert Faus

These guys are knowledgeable, timely, and provide great and friendly service. I highly recommend them for your garage door and opener service.

- Steve Johnson

Very happy with my service and the professionalism of the tech Mr. Herrera

- Ralph Casados

I was able to get an appointment right away. Lorenzo was very professional, friendly and helpful. He gave me lots of good information about the workings of my garage door. Lorenzo is skilled at his job and is the kind of man that will do well with anything he sets out to do in life! It was a pleasure meeting him and refreshing having someone so competent work on my home!

- Trudy DiLeo

Outstanding Service, the technician Lorenzo was very professional and courteous.

- Joe Taylor

Excellent service and technician. Very pleased to get service same day on a weekend. Technician was friendly and very competent. We will definitely continue to use this company

- Carol Nimick

1/6/17 Our installer, Lorenzo was efficient, cleaned up after himself and explained everything to us. We are happy with the new opener and the install process. We can highly recommend Precision Doors for your specific door needs.

- Linda Walker, Ramon Somohano

The service was excellent. Lorenzo is knowledgeable, courteous, friendly and most helpful. All was done efficiently, and the door is working perfectly. Thanks.

- Charles Brown

Called in advance and arrived within the window. Pleasant technician and door working much better

- Kathy Penttila

Super fast, professional service. Thanks

- John and patty Dougherty

The repair technician (Lorenzo Herrera) was very courteous and professional. I advised him that I performed trouble shooting first before calling the company for repair. There were 7 flashes which showed the remedy to re-set the open and close limits. Error occurred again then that's when I called for repair. Mr Herrera did several tests on the unit by removing the circuit board and replacing it with a brand new one. That didn't work. Then he brainstormed to figure out what to do exit. He removed the entire control unit and replaced it with a brand new unit. He tested several times just to ensure that the unit is workable. I told the technician that I forgot my passcode then he reset it for me. I entered a new passcode then tested to make sure it opened from the outside. I'm happy with the service performed by Mr Herrera. Thank You very much!

- Adelene Esquibel

I wouldn't use any other company for my garage door needs.

- Don Miller

We were exceptionally pleased that our technician, Lorenzo, arrived promptly, explained the suggested courses of action and completed the work quickly and efficiently. He was courteous and friendly and the sort of person we were glad was performing the service. Excellent job!

- Tom Harris

Lorenzo did a superb job. He let me know what was needed. He was friendly, honest and works very efficiently. I would definitely recommend him to anyone.

- Jeff Cotter

The spring broke on our old door, rendering it inoperable. I was able to make an appointment for same day service and Lorenzo arrived right on schedule, was most efficient, polite and courteous. In addition to quickly replacing the spring and getting the door up and working, Lorenzo covered all the problems that exist with my old door and gave me a very fair and complete estimate for a new door installation. Within a week, I'll have my new door.

- Kevin Kargacin

Your Technician, Lorenzo did a great job and explained all the features of the new garage door openers. He was very polite and professional. I am very pleased with his work. You have a great employee in Lorenzo.

- Mel Montano

The garage door literally fell apart on Friday night with two cars stuck inside. Called Precision at about 7:30PM and a service person was here within 40 minutes. Lorenzo was so nice and quickly resolved the problem.

- Gene Lessard

Excellent response to request. Rebuilt 22 year old garage door with excellent results Great business

- Robert Albers

We were satisfied with the courtesy and politeness of Lorenzo Herrera. We did not realize that our garage door opener was in such bad shape. We are glad to refer you to others.

- Jerry and judy Miller

I would highly recommend precision garage door my technician Lorenzo was on time honest and friendly and clean. When I was searching for a door repair precision was highly rated and I see why. Thank you

- Joann Apodaca

The spring on my garage door broke at 8AM, and Lorenzo from Precision Garage Door arrived at 9:45, and had it all repaired by 10:30AM. He was friendly, courteous, and professional. It's a real pleasure to deal with a technician who takes pride in his work. I would highly recommend Precision to anyone who needs garage door service.

- Nick D.

Lorenzo was great and had my door repaired in only an hour. Very courteous, would recommend highly.

- William Barclay

This is the third tech from Precision that has been here for garage door service/maintenance over the past several years. Every one has been absolutely the epitome of politeness and professionalism. Lorenzo, the tech that came today, displayed an exceptional knowledge of garage door operations and technical matters. We couldn't be more pleased.

- JD