Rudy showed up right on time and was very helpful in analyzing the problem with our door. He determined that it is not a repairable problem and it still works but will need to be replaced someday. He didn't charge for the visit.

- Sandy Hill

Good job and on time.

- Pongkris Soogarintara

The same technician who originally installed a new door system and new springs a few years ago came out on a very cold winter day did an awesome job of troubleshooting and fixing a strange problem. After trying several solutions, the issue was found with the wiring in the photo eyes of the door system. He was diligent in contacting the door system manufacturer for help, trying different solutions, replacing the wiring and splicing contacts, and making sure the problem was completely resolved before he left. I highly recommend them to fix any problem, in a prompt manner and with a customer-centered focus! This customer is definitely satisfied with a job well done!

- Daniel Romero

Thanks for letting us know. Nice job Rudy making sure the job is done right!

Returning home from work late, at about 7PM I noticed something strange when my garage door opened. A closer inspection revealed that something was seriously wrong on one side, as the spring and some wires were hanging loosely off the top of the track. I did not dare close the door and immediately called Precision. The phone was answered right away (I knew the company offered 24 hour service) and the nice lady assured me that a technician would be coming within 1-3 hours. The technician came within 1 hour. The technician, Rudy, was very knowledgeable, and quickly recommended that I have a complete overhaul of all the moving parts of the garage door. I agreed with him, as it had been a while since this had been done. Rudy had the work done in less than an hour, and the door sounded like a new door after he had replaced the worn out parts and greased everything. My only question was about the price. I know that Rudy does not determine this. I found that the repair was a bit pricy, but am sure that it will all be explained when I get an itemized bill. I will definitely recommend this company, and I have used their services before. It is extremely reassuring knowing that I can get help no matter what crazy hour my garage door decides to crash!! Thanks for your good work.

- Anita Ricka

Thank you for your business and for your review. I have broken down your invoice into include an itemization of the services performed and parts that were replaced. I apologize it was not written up this way in the first place and will make sure all of our techs are doing this in the future.

Rudy came out per appointment time the same day I called about a crashed garage door. He was polite, friendly and very professional. It only took him ten minutes to fix the mess of a garage door and adjust the spring tension. Great job!

- Kerry Williams

Rudy replaced the backup battery in my garage door opener, replaced the rollers and lubricated all of the moving parts. He was courteous, professional, and punctual.

- Sandra Merriman

Precision was a lifesaver. After my garage door was hit, it would not open or close! Thanks to this company for the very quick arrival and service! This company knows how to treat a customer!

- Vicki Borrell

Annual inspection service! Modest door adjustment. Routine lubrication. Rudy is earnest and knowledgeable........a credit to your organization.

- John Knight

Service was great and timely. Tech arrived with all necessary repair equipment. Had very good advice and was very courteous. Did an excellent job.

- Juan Nieto

Craig is great! He responded very quickly and is thorough. He explains things well and offers suggestions without breing pushy. Highly recommend.

- Sharon Johnson

***** I would like to thank Rudy at Precision for his prompt, courteous and professional service.

- Paul Reinwald

Rudy called me to advise when he would arrive and was right on time.The installation was done in a timely manner, and was completed without a hitch. I enjoyed talking with Rudy as he worked, & it was obvious that he knew exactly what he was doing.I will definitely give you all a referral to all my friends. Thanks for a job well done.

- Alex Quintana

The Precision garage door opener I own was malfunctioning, so I called for repairs. It took 2 calls before my message was received by a technician, but once received they took care of my problem. The technician -Rudy - was very courteous and competent. He explained everything to me.

- Robert & julie Paul

Thanks for great and timely service!

- Tina Thomas

Called Precision late in the afternoon and they were able to get a technician to my home within a few hours. Great Service. The technician was very pleasant and helpful. He got my garage door closed and helped me get my car started. I am looking forward to working with them on my new garage door installation. They had good recommendations for keeping out rodents with a minor addition to the new door. I wish more companies in New Mexico were as reliable and nice as Precision.

- Kathleen Camborde

Received a call back promptly. Tech was able to call and come out early and complete the job quickly. Everyone I dealt with was very friendly. They have my future business. A+!!!!!!

- Vince Falcone

My opener was broken with my car inside. I called and had a tech at my home in an hour. Rudy was awesome and had everything working in 30 minutes. I did buy a new opener since mine was 15 years old and had become unreliable. Thanks so much.

- Susan Hunter

5 Star Service Service performed: Garage Door Opener Installation and installed new rollers on my 2 garage doors. We received exceptional service from Precision. Initial contact on the telephone with Marylyn was an extremely pleasant experience. She scheduled an appointment for us the next day after we called. Technician Rudy provided excellent service. He was extremely knowledgeable about garage doors and the installation was flawless. Rudy was personable and went above and beyond to ensure that we were satisfied. I would highly recommend Precision to anyone that needed any kind of garage door service. Please convey our appreciation to your employees. Well done! Ron Fox

- Ronald Fox

These guys showed up when they said they would if not a little earlier. I had 2 openers installed the tech was fast and efficient and made sure I knew the ends and outs before he left. Great job!! -Lee

- Lee Whaley

The technician was on time, quickly diagnosed the problem and made the necessary repairs. The service was excellent and the technician very knowledgeable. I recommend using Precision for garage door repair. I am completely satisfied.

- Lewis Bartel

Rudy was the best, on time, professional, got the door maintenance/lubricating done quickly. Rate him 5 stars.

- Lloyd & Erika Gimple

I must say I was so impressed with the service and professionalism of My Technician Rudy and of course Precision Over Head Door. I would give you a grade of 10 but your grade scale goes to 5..so 5 it is. From here on Precision Door is who I call. In addition to repair to my garage door opener ..which required two new opener units. Rudy did a routine maintenance on the door. And he did this in record time.

- Stephanie Kouretsos

Rudy did a great job on our Angie's List package. Top notch service!

- Larry Sur

Rudy very professional and quick - knows his job!!

- Gloria Pena

I would use Precision again. They followed up when needed and were always pleasant and informative.

- Kenneth Howard

Your webpage led me to call when a spring broke on my garage door. Rudy was helpful in explaining to me what I needed. It was more money than I wanted to spend, but I'm hoping to have no more issues.

- Mary Steffens

My garage door stopped working in the middle of the day with my car inside. I called and had a specialist, Rudy, dispatched to my home. Rudy called letting me know he was a few minutes away. Rudy diagnosed the issue right away and gave me accurate details on what needed to be performed as well as the price. Once the repair was complete Rudy assisted me with multiple functions of the garage opener and clicker. Overall excellent service.

- Colin Degroote

I couldn't have been happier with the way Precision handled my situation. After having a brand new door installed just over two years ago, the arm that attaches to the door itself, broke off. I called Precision, explained the situation and they scheduled a technician visit for the next day...all while accommodating my Saturday schedule too. He came out, assessed the situation and rendered a resolution all within 30 minutes. I know have a stronger/reinforced arm attached to the door and again, all at no charge. Precision honored my Life-Time Warranty and again, handled the whole situation with gracious and professionalism. I would highly recommend them - they stood by their word and fixed the problem. Bottom line, not many companies do this anymore...especially if the sale had been over two years ago. I've had contractors do work on our home...adobe, stucco, wood work etc...and if something wrong happens within a few months..."'Crickets". They never return your call... Precision is a very well oiled machine...if you need a new garage door - just call them - you won't be disappointed.

- Guy Spencer

Thank you for taking time to submit this. We are happy to have long-term customers like yourself.

We had Precision Door replace our garage door in 2007 and was very satisfied with the company. So when the spring broke, etc. of course we called Precision. We had to purchase some new parts in order for the overhaul. Rudy Vallejos was prompt, very professional and quick on repairs, he is a nice asset to the company! We would recommend Precision Door to family & friends.

- Don Allen

Rudy knows his product! He diagnosed and adjusted my door. He also explained how to properly lubricate my door. Thanks Rudy!

- Steven Thomas