Gary did an excellent job. Thank you!

- Ted Nguyen

Your Tech was on time, and did a great job!

- Sal Heredia

Prompt, efficient and helpful.

- Linda Walters

Great, fast service. Financing was explained in full detail and was not charged for initial consultation. Overall, would highly recommend!

- Jennifer S.

The day we moved into our new home, the garage door opener stopped working. Lorenzo at Precision served us very well the next morning (no rush since the car was outside) and guided us to the resolution we knew we needed - a new and reliable door opener - combined with professional and very friendly service and advice. Thanks!

- Richard Moriarty

Good efficient service

- Carol Wilson

Our garage door springs broke on a Saturday evening, with both cars trapped inside. I called Precision on Sunday morning and Gary came out that afternoon. He was efficient, friendly and got our problem (and some we were unaware of) fixed within an hour! Would recommend Precision Garage Doors to anyone needing work on their garage doors.

- Victoria Sugita

Very disappointed with my experience with Precision. I called in and told them exactly what was wrong and what I needed done, but they wouldn't give me a ballpark estimate without sending a tech over. They said the tech would have to evaluate the garage door and that only then could I get an estimate. I had already called several other places and gotten estimates with no issues. Against my better judgement I scheduled an appointment with Precision because they had same day service available and I figured it would be about the same cost as the other places I had gotten estimates from. The tech came over and was very friendly and I told him what the issue was and what I wanted done. The tech looked at it for 2 minutes and agreed with what needed to be done. He then quoted me well over 2X the price of the other quotes I'd received. I was totally shocked and thought he had made a mistake. I asked him to go over what all that price included and he took me through all of the items. Essentially they were tying to up-sell and replace everything (rollers, hinges, bearings, pulleys/cables, and spring). I then asked him for a quote if only the work that was actually needed (broken spring replacement) and he entered it into his tablet and the price was still almost 2X the cost of the other quotes I had gotten. I asked if there was any other cheaper options to be competitive with the other quotes I had gotten and unfortunately there weren't. At this point I said that I was not going to have the work done by Precision and the tech said he understood and that there would still be the service charge for the 10 minute visit. I asked if there was anything he could do to waive the fee since he didn't diagnose anything that I hadn't already told them was wrong and he said that unfortunately he could not do that. So, I paid the fee and got another company to come out and do the repair for much less despite having to pay the service fee to Precision. My advice is to do your research and get several quotes (as one should always do with anything).

- Daniel Temer

Thank you for letting us know of your experience. I'm sorry you were not happy with your service with us, but am glad your needs are taken care of Our Customer Service Representatives are not technicians and are not able to determine exact pricing based on each customers' individual descriptions of their issue which is why we quote the service fee upon scheduling the appointment. You agreed to a professional coming to your home for this inspection and estimate. In looking further into this appointment, I see that you have a Torquemaster system, in which case a "broken spring" requires the entire system to be replaced/converted to the much more reliable Torsion System which we provide. We do not carry or service Torquemaster as we do not believe they are a long-term solution. We proposed a lifetime warrantied solution for your door. We are here when you need us and always fix it right. I'm sorry this was not the answer you were looking for, but we appreciate the opportunity to serve your garage door needs.

In spite of the problem with the garage door, we could not have asked for a more knowledgeable technician. Ryan Gray, not only made me feel better about my big faux pas of running into the garage door, he was also very understanding, kind and helpful. These doors were originally installed by your company over 20 years ago, the product, service and quality has kept these doors in great shape, except for now, and we always, when we have the opportunity, recommend Precision as a definite company to use. Thank you for being there for us.

- Art and rose Kirmer

Glad to be of service - thank you for your kind words.

David was very helpful this morning. He communicated very clearly. We suggested that Precision put a video on their website regarding what to do when you have experienced a power outage, how to reset the opener.

- Nancy Kinchen

Great idea, thanks for letting us know!

Technician arrived at the agreed time and perfectly repaired and programed my garage door opener and remotes. By luck on of my springs broke when the tech was at my home - I'm glad it didn't break after he left so that it all got fixed at the same time. Tech did a door service and my door and remotes work better that they did when new. Thank you Precision.

- Joe Anguiano

Gary did a great job and found an opener that works with our LED lighting. First time we can open the garage door with the lights on ... in 3 years.

- Jeff Waters

Awesome! I'm so glad we were able to solve your issue. Thanks for letting us know.

David did an excellent job. He explained what needed doing and discussed the price with me. He is very professional and considerate. He inspected the door and replaced weather stripping and rollers. He also replaced the deteriorated keypad.

- Nancy Kanthack

Gary did great work today in insulating our garage door. You guys are who we will call if we need help with our garage door. And you will get our recommendations to neighbors who need garage door work done. Chris Bauer

- Joan & Chris Bauer

Very fast and professional service in difficult conditions.

- Thomas Turey

Very good same-day service on a Saturday. Our technician, Lorenzo Herrara called well before our scheduled time to see if he could come earlier than our scheduled time. He was at our home 10 minutes later. Terrific service.

- Warren Brakensiek

We were very pleased with the response that we received. We needed to have an external opener installed. Gary was very professional and did an excellent job. He was also very personable. We have used you in the past and will on the future.

- Tim Moynihan

Everything you read in these positive reviews is accurate. Although my home is slightly outside the normal working radius of this company, they had somebody at my house in less than 24 hours. Lorenzo was our technician, and he was friendly, professional, and very informative. I did end up buying a new garage door, as ours had been hit by a car. It could have been limped along for a while, but I felt like the quote for the new door was quite reasonable. The follow-up communication from the company was efficient and informative. I never had to wonder about the status and progress of this job.

- Robin Randolph

On time, thorough inspection, fair price. Very happy with the service performed.

- John Panter

Mr. Lang was on time and performed his job in an excellent manner. He demonstrated a professional, efficient attitude and was finished installing the door opener and spring very fast.

- Robert George

Just wanted to say that Gary was polite, professional, knowledgeable and courteous, Gary called ahead of time for scheduled appointment and asked if he could arrive earlier than scheduled appointment and of course I told him absolutely. he analyzed the issue and told me what the cost upfront would be and also showed me different options I could go with. he performed the job accurately and had everything done in a short time, Gary also explained and showed me everything after he completed the job. Gary is an asset to Precision and it is the "Value Added" type of service that Gary demonstrated that made everything complete. Thank you again for putting the customer First!

- Brian Phillips

The service was great. My call went in after hours and we immediately received a response and was able to schedule an appointment quickly. The technician who came out was friendly and proficient as were his communication skills. He explained everything and was able to quickly get our garage door in working order. I would highly recommend this company.

- Emilio Duran

I just had David from Precision Garage Door Install a new opener at my daughters home. He also overhauled the door. He did a fantastic job. I would highly recommend him and the company. This is the second time I use them. I also had my opener at my home replaced. Will not hesitate to call again. Clifford Gladwell

- Clifford Gladwell

Thank you for letting us know and for your repeat business! We appreciate your loyalty!

We couldn't be happier with Gary and the work he did. He arrived quickly, knew what he was doing, presented the options without any pressure, and did the job fast. I would recommend him and Precision without any hesitation, based on the job he did today.

- Lowell kent Lineback

5 Lorenzo was excellent, explaining all options and cost.

- Victoria Vigil

Springs failed on my garage door. Lorenzo was out the same day. What should have been simple turned into a major repair because of my door mechanisms. Lorenzo had everything up and running in a little over an hour. Great job. Good price. Ask for Lorenzo.

- Caroline / brian Gilmore

Lorenzo Herrera Is great and very consciousness of his work. He showed me what he was going to do Thanks for sending this man he is knowledgeable, pleasant person.

- Robert Faus

These guys are knowledgeable, timely, and provide great and friendly service. I highly recommend them for your garage door and opener service.

- Steve Johnson

Very happy with my service and the professionalism of the tech Mr. Herrera

- Ralph Casados

I am very satisfied with Precision Garage Door employees. The company responded to my phone call the same day. The appointment was scheduled for the very next day at a time most convenient for me. The service technician call about 20-30 minutes before his arrival to let me know he was on his way. He was polite and very courteous worked diligently and completed the repairs to my utmost satisfaction. One thing I took notice of was the fact that the service technician did not try to sell me any extras. I appreciate that. I will definitely call them again should the need arise. I highly recommend them.

- Janice Chevalier