About Lorenzo
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Reviews for Lorenzo H
Elizabeth Sinoff
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would rate this service at 4.5 stars because apparently the office person taking the call failed to inform the technician that I needed a rodent guard installed ( I explained to her that I needed the weather stripping on the bottom of the garage door to be "mouse proof") and she quoted an incorrect price. As a result, a technician came without appropriate material and had to reschedule service for next day. Both technicians ware excellent: called half an hour before showing up, came exactly on time, did the job quickly and left me confident that it was well done
My apologies for the misunderstanding with our customer service representative on the phone. Thank you for letting us know; this helps us address and prevent this from happening to others in the future.
Door Technicians: Lorenzo H
Service: Garage Door Repair
Scott Brown
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Did a good job repairing the door and explaining what he did and replacing frayed cables, showing me the old ones. I could not find the warranty on the original door but he told me to call the office if I did find it in case any part of the repair was covered by the warranty.
Door Technicians: Lorenzo H
Service: Broken Garage Door Spring Repair
Wallace
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Lorenzo did a great job repairing our door (broken spring, worn rollers, leaking bearings). He called to ask if he could arrive earlier than the scheduled time, was courteous, explained the levels of warranty, and made sure I knew everything that was done and covered in the future. I would recommend Precision to anyone wanting trusted technicians and a good warranty.
Door Technicians: Lorenzo H
Service: Broken Garage Door Spring Repair
Hans Atzinger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Lorenzo Herrera was outstanding. He came to repair parts of our door and made excellent suggestions as to what needed to be replaced and what didn't. His work was very professional and he got the job in record time. Great employee and great service!
Doug Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
As always, superior service by excellent technicians. Could not duplicate the door closing problem but Lorenzo tuned up the system and made sure all was operating correctly. I would use no other garage door service but Precision.
Door Technicians: Lorenzo H
Service: Garage Door Repair
Michael F.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent Service
Mary Thomas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
These people are pros. Lorenzo was so easy to understand and just a delight. Terrific people on phone and the tech, Lorenzo was wonderful! On time and willing to come sooner than any of the other 2 I had contacted.
Estevan Cdebaca
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very satisfied.
Mark Mitchell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is our third time using Precision. I called the office at 9:00am and was given a 3:00pm-5:00pm time slot. The technician called early to see if I might be available for an earlier appointment. Lorenzo was very professional, personable, and the bid was straight forward. We have been very happy for the past three years with our garage door opener and will continue to use Precision.
Charles & rosemary Brown
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent and prompt service.
Door Technicians: Lorenzo H
Service: Garage Door Repair
William Vigil
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service. Tech called ahead. Was on time. Did quality work in a timely manner. Very pleased with technician and work performed.
Door Technicians: Lorenzo H
Service: Garage Door Repair
Genevieve Vierra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
great work very satified.
Door Technicians: Lorenzo H
Service: Garage Door Repair
Brenda White
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called Precision when I needed my codes changed with my control pad and garage door opener. Last year, Precision installed many new parts to get my garage door working. What I love about the company, is that they can complete the request either the day I call in or the next day! The employees I have dealt with are professional, friendly, and seem like they really want to help with any issues! Lorenzo, the technician that came out to my home recently, had laryngitis, but came out anyway to get my job done! I really appreciated this!! Thank you, again!
Door Technicians: Lorenzo H
Service: Garage Door Opener Repair
Edward Mitchell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Lorenzo started out great by calling and arriving early. He did a review of my problem and examined my door equipment and gave me two options. Once I explained what I wanted done he went right to work and completed the job. He even gave me his card in case we ran into other problems. Overall he did an excellent job and was very courteous and respectful.
Laurie West
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Lorenzo provided excellent service. He was very courteous and professional and the needed work was performed efficiently.
Brian Evemeyer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very quick service. Called for broken spring. They arrived within 30 min. Repaired within 30 min.
Kathleen Eickholt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Amazing service! My garage door wouldn't open so I was trapped with no way to get the car out. Precision responded to my emergency call and had a tech out in only a few hours! Lorenzo was professional, knowledgeable, and extremely polite. He explained everything thoroughly, didn't try to pressure me into anything. I HIGHLY RECOMMEND both Precision and the tech Lorenzo. Worth every penny.
Doris Hartman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I went through Home Advisor to find someone to repair my garage door. I thought it would be a small repair...boy was I wrong! Lorenzo did a complete check on all of the parts, provided a quote and spent 2 hours doing all the work to repair the door/springs. It was a lot more than I had anticipated, but it all has a lifetime warranty now. I am very happy with the thorough and professional work provided!
Mike K
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I heard about Precision from a neighbor, who recommended the company to fix my old garage door. The day after I called, Lorenzo Herrera arrived on time, and quickly and professionally installed a new garage opener and fixed the springs on my door. I appreciate the outstanding service and would recommend Precision to my family and friends.
Robert Weber
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was pleased with the service I received, both in response to an emergency and later in the installation of a new garage door.
Door Technicians: Lorenzo H
Service: Install Garage Doors
Lorenzo arrived on time, assessed the problem, explained the options, answered all my questions., performed the work in the time he estimated. Very courteous and pleasant, even on a Sunday morning. 5 stars
Terry Vermillion
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Lorenzo was very professional and explained all the features of this new product to my satisfaction. Please continue to employ such fine technicians. Five stars with a super job.
Door Technicians: Lorenzo H
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
JA Myslik
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I found you on Angie's List last year and booked you for a service call. I was impressed with the technician, the promptness of making an appointment and arriving at the designated time promised. When I had a problem yesterday, I again called you for a service call and was given a very quick appointment. The technician, Lorenzo Herrera was on time, courteous, instructive and very pleasant. I would not hesitate to use your company again for any issue I have with my garage door.
Thank you for your repeat service and your thorough review!
Door Technicians: Lorenzo H
Service: Garage Door Repair
Kenny Montoya
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Not very happy because supposedly had a lifetime warranty on my coil spring but they did not honor it because it wasn't in their computer. Probably because the company got bought out a few years ago but I had their sticker which was placed on my door opener which I was told that's all I needed but not so. So I have another guarantee on this one for 600$. I hope it lasts and they honor their guarantee. The installer was very nice.
Thank you for letting us know that this happened. I'm sorry this misunderstanding took place. We did purchase the company a few years ago, but have visit records in our system from 2005; details on exact purchase/warranty are not always available which is why keeping customer records are always advised. Seeing that you didn't have all the rest of our components, those which you purchased at this time with your overhaul spring replacement, then a lifetime guarantee would not apply. Rest assured, as long as you own your home and have your receipt, this warranty will be honored. Thank your for your business.
Issabell Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Lorenzo did a wonderful job
Door Technicians: Lorenzo H
Service: Garage Door Repair
Joann Magyar
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Lorenzo installed a new garage door opener etc. He was a very respectful young man and did a wonderful job. I had seen your ad in the phone book and you had 7 day service! We were very pleased with the fast response!
Minerva Mendez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mr. Lorenzo was very professional and did an excellent job. He completed the job in a timely manner.
Michael Pittel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast and kind of inexpensive.
Steve Wirtz and Lannie Alexander
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Arrived w in an hour of our call. Lorenzo was friendly, pleasant, polite and extremely competent! We will put you on our small list of superb businesses and recommend you to friends!
Thank you, it will be an honor!
Jane Gibson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
5 Stars for sure. Precision Door always responds quickly & techs are professional & knowledgeable. Lorenzo was my tech this trip. He did an excellent job.
Door Technicians: Lorenzo H
Service: Garage Door Repair
License
Contractor395248
