Read what people are saying
about Precision Garage Door

In regards to the installation by Ruben today, Ruben was very pleasant to work with and he did a great job and that he cleaned up his mess and did everything so wonderfully. She will be calling us if she needs any assistance with her garage.

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Mrs. Wyatt called in to let us know that her and her husband thought Rudy was a very special person and they are really pleased with the work he did.

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Gary came and checked and found that our garage door opener was beyond repair. We went with his recommendations for a new opener and were extremely pleased with it. Gary came on time, and completed the work in a timely manner. Very good experience.

- David Wortner

Rudy was very quick and good doing his work. He knows his work very well and he is very pleasant to do work.

- Alex & Damaris Pimentel

Fast response!

- Daniel Lee

Craig did a terrific job repairing my door/operator in a short amount of time. He was very informative in explaining many details about my door's condition and offered tips on maintenance and pointed out things to watch for. I am very pleased with the service and will certainly recommend Precision Door to my friends.

- Jack Eichorn

Fast service, the technician Rudy arrived in just under an hour after I called on a Friday evening. He fixed the problem in about 30 minutes and we were back in business. I liked the service, and felt the quick response was great. If I had to list one con, it would be the cost, but it was probably not out of line for an emergency service like this.

- Chris Taylor

Fast, professional and courteous.

- Daniel Lee

My husband originally depended on Angie's List and called a competitor who guaranteed quick service...they never returned his call. We thought our door opener needed a quick repair. Unfortunately, that was not the case and although the technician offered to order the broken piece, it became clear that we needed to replace the opener. He was very professional and never pushed the issue. We elected for a certain model and he installed it within an hour. Although we didn't intend to spend the money, we have a high quality product that makes us realize how poorly our previous door opener was functioning, even when it was working "properly". We applaud your company for its quick and professional service. We also want to recognize Max for his personal professionalism and diligence in providing us all the options prior to our purchase.

- Catherine Hooper

Thank you for your kind words and feedback.

Max was wonderful. I have, however, had to call them back out as the door still is not opening properly.

- Bonnie Ortgiesen

I'm sorry that your opener needed adjusting, but am glad it was taken care of in a timely manner.

This service and the $50.00 were a scam!!! It was my complete understanding that the service was to "Tune" my garage door. That meant lubing it and doing any other maintenance that would be required. Instead you came out and told me(my wife) that the garage door needed to be greased/lubed. I already knew that, I didn't need to spend $50 to find out what I knew!!! And the idea that you'd charge me an additional $100 just to lube the dam garage door is a total scam. You may have gotten $50.00 out of me but guess how I'll pass on my experience to my neighbors.

- alan pezaro

Thank you for the feedback and for allowing me an opportunity to address your concern. The charge to which you are referring is our Service Call fee, which we assess in an effort to cover a portion of the cost for our technician's drive time, fuel, and overhead. Included in our Service Call we perform a very detailed 25-point inspection and review the inspection results with the customer. We perform this safety inspection each and every time we visit a customer's home in to assure we identify any and all issues before commencing work. Our charge for this Service Call is one of the lowest in the Albuquerque & Santa Fe area and we are the only company I am aware of that performs the 25-point inspection. I am sorry you felt this was an excessive charge and I will assure that our call center does a better job of explaining this charge to our customers who call.

Mr. Amundson came to diagnose our remote control, which wasn't working. It only needed a battery replacement. Why didn't I think of that? Very nice gentleman.

- George Skadron

Fast, thorough service.

- Carol Nimick

Max did an Excellent job. Great personality and willing to answer my questions - I was impressed at how quickly he accomplished the spring replacement.

- ROBERT GODDU

Rudy was fast, efficient, and friendly. Came when promised and kept us posted by phone. Couldn't expect better service.

- Ron Spencer

Rudy was fantastic! Very professional and friendly. I would absolutely recommend Precision. Thank you!

- Matt Stohl

Max was efficient and professional in diagnosing my opener problem.

- Jana Oyler

Gary did a great job. He accurately explained the problem and quickly fixed the garage door. He was a true professional. –Richard

- Richard Espinosa

Gary is a star!! I gave him a big 5, he is very courteous and very smart, knows his work.

- Blanca Arellano

Gary was very friendly, efficient and informative technican.

- THOMAS RYAN

Prompt service. Knowledgeable and very courteous service person. Highly recommended.

- Vick Thomas

The service was excellent. The guy who came to my house was friendly and knowledgeable. He was selling garage door repairs, but he didn't pressure me to buy more than I wanted. But he was selling a package, which left me feeling uneasy. Also, the reason I give this four stars, when I would typically give it five, is that what I paid was at least twice as much as the person on the phone quoted me beforehand I made an appointment. I think I have a good door, in good operating order, which will last a good long while. I bought the basic package because I had trouble with this door just a couple years ago, but the difference between the quote and what the guy at my house asked, and the fact that he was presenting packages to me left me with some serious misgivings.

- Robert Covelli

Thank you for taking time to tell us of your experience and for your honesty. We offer packages to make the choice easier for the customer. It is good to hear how these offers come across to our customers and I am sorry to hear that you were at all uneasy. I thank you for your business and I am confident that the product and services you received will be well worth it. Thanks again! Erica

Great job! Very informative, courteous!

- Paul Baca

It really was an excellent service and very fast. The technician was very nice and explained everything very well.

- Luis Rodriguez

Gary did a great job. He accurately explained the problem and quickly fixed the garage door. He was a true professional.

- Dan Queen

Our service tech. was very efficient and very professional. He explained exactly what needed to be done and also gave us good advice about how to maintain the door.

- Millie Yamada

I was extremely impressed by your technician Rudy who was very professional, informative and helpful. Thank you for your excellent service.

- George Comerci

Max showed up right on time (4pm), fixed the problem I had, said everything checked out. Was here and gone in less than 1/2 hour.

- Carol Bemis

5 stars all the way. Gary was great!!!!! Always will call him if I need to get a repair on garage door. Thanks

- Dan Harris

Gary explained the problem and solution very clearly and thoroughly. He was very efficient and patiently demonstrated how to work all of the components. We are extremely pleased with the service.

- Laura/joseph Kiser