Read what people are saying
about Precision Garage Door
Precision Garage Door of Albuquerquehas received 3341 reviews, averaging 4.93 Stars:
Albuquerque, NM
Albuquerque, NM
Very nice and professional. It's hard to find good workers -- you have a tremendous asset with Gary!
- Shauna B.
Santa Fe, NM
Great job!
- Duncan S.
Santa Fe, NM
We were having so many problems. Gary came and did an overhaul on our garage then two days later it wouldn't close. I called Gary and he came back and fixed it. So far no problems. He was very nice and prompt about coming back. EXCELLENT JOB.
- Delia Hunt
Albuquerque, NM
Personable, explained clearly what needed to be done. Very quick response. Arrived promptly. Excellent service!
- Sandra P.
Santa Fe, NM
Outstanding! I sent an email commending you and the company for standing by your product and workmanship. Thanks.
- Robert Baker
Albuquerque, NM
Outstanding and prompt service. Have recommended to all my friends.
- Cheryl Olivas
Rio Rancho, NM
I think Rudy was the gentleman who fixed my door in a very fast, prompt and efficient way. He made me feel comfortable with his prompt, polite mannerism. I also know I have a guarantee on the work and it gives me comfort. I picked the right company to do the job. No doubt I will refer any of my friends who have a garage door issue. Thank you again.
- Karl Waters
Rio Rancho, NM
We highly recommend this company and Rudy, the service technician who worked on our door. Rudy was professional,knowledgeable, explained our options and choices thoroughly and repaired the door in record time. The company immediately set the time for the appointment, confirmed it by email and Rudy called shortly before arriving promptly on time. Service all the way around was excellent and our garage door works better than ever. Thank you!
- Bernard Lechman
Albuquerque, NM
The opener was repaired quickly and properly, and the service tech. had the parts needed at the time. Bill Norris
- William Norris
Albuquerque, NM
SERVICE WAS PROMPT, COURTEOUS, KNEW EXACTLY WHAT OUR PROBLEMS WERE AND FIXED THEM PROMPTLY. PRICE WAS FAIR. WILL USE YOUR SERVICE AGAIN. LES EINHORN
- Lester Einhorn
Corrales, NM
Excellent work
- Richard F.
Santa Fe, NM
Overall pleased with the customer service and promptness of removal of old and install of new opener.
- Tom J.
Albuquerque, NM
The tech did an excellent job. I will recommend you to others.
- Steve Wirtz and Lannie Alexander
Bosque Farms, NM
The technician, Gary, was very helpful and knowledgeable about his job and the product. He explained every detail very well. Provided the cost before any work was done and allowed me time to make my decision. Work was done to my satisfaction and Gary has a great attitude toward his job.
- Charles & rose Walker
Albuquerque, NM
My garage door would not close and I called my usual service company for help; regretfully, they are no longer my service company! They had no time to help for a week. I checked the Yellow Pages and found Precision. They came same day; I got a new garage door opener and I couldn't be happier. Technically my old opener was obsolete and I'm happy I replaced it. The new one is quiet and has many great features. The service people were knowledgeable and very easy to work with during the diagnosis and explanation of replacement. Garage doors can't stay open for a week while you wait for service.....call Precision! I did!
- Ann Lavezo
Rio Rancho, NM
Rudy was knowledgeable and explained in detail what was needed to be done. No pressure - just facts. Would highly recommend.
- Bernard L.
Santa Fe, NM
The owners and managers of Precision Door stand behind their products and workmanship. Not that they shouldn't but few companies do. While my double door was installed last spring they came running to resolve a serious problem that appeared in December, probably a delayed issue until we experienced some cold weather. The door wouldn't shut completely and the arm that manipulates the door bent the top panel. They not only replaced the panel but reset the tracks. It's working perfectly now. I would not hesitate to use Precision again. Just wish they did other things!
- Robert Baker
Albuquerque, NM
Did great work. Just wished the people I spoke with on the phone would help give some pricing on what things cost, even if it is rough. It would have been nice to not be surprised that replacing the springs and rollers on my garage would cost 500.00. Thanks
- Trent Spratling
Thank you for your review and for your business! You are correct to say that it is tough for our customer service persons to estimate pricing, but as you see there is a wide range of solutions to any garage door problem which cannot be diagnosed over the phone. You chose the best long-term solution replacing not only one spring, but both springs plus your bearings and rollers -- all with a lifetime warranty. Upon arrival, we give our customers a full 25-point safety inspection and allow them the opportunity to choose what works best for them. I trust you will be happy with your service and feel free to give us a call should you have any other questions.
Albuquerque, NM
Courteous, fast, knowledgeable
- Jose R.
Rio Rancho, NM
Complete garage door overhaul. This included springes, rollers, all new bearings and cables. Also installed new garage door opener with new mounting rail and hook. Added saftey eyes. Garage door would not open with or without a remote. I could not get my car out of the garage. Called the company Saturday morning and got an appointment the same day. The technician called and arrived early. Gary went over the problem and gave me estimates. Said the parts had a lifetime guarantee. I opted for the overhaul and a new door opener. Pricey but well worth it. The door opens and closes quietly now. I am happy. Gary answered all my questions and concerns satisfactorly and in a professional manner. I recommend this company highly.
- Anita C.
Albuquerque, NM
Thank you very much for the prompt and effective repair of my heavy garage door on a cold and dark night. The prompt service was particularly appreciated as I will be leaving for a period of time this weekend and the house would not have been secure with the garage door jammed partially open. I was impressed with the efficiency and courtesy of those doing the repair, particularly Rudy who had to make the trip home to Los Lunas at 11:00 p.m. Thank you, Richard M.
- Richard Malenfant
Rio Rancho, NM
Discovering our garage door wouldn't open at all, I googled garage door companies in our area. Precision impressed me with their attention to our needs, the promptness of scheduling a same day service appointment, and the follow through. Our service tech called before our scheduled appointment and asked if he could come earlier (perfect). He assessed our problem quickly and said he could get it in complete working order within the hour. And he did! He was thorough, professional, and reliable. Precision far outranked the other companies I'd called.
- Charlene Walker
Albuquerque, NM
Trevor was very professional and extremely knowledgeable. He took time to explain everything and we are very satisfied and happy with the work performed.
- William S.
Albuquerque, NM
Thank you for sending Trevor. This man knows his job, is courteous, professional, and hard working. He speaks fondly of his "employer/company" and believes in Precision. Preventive maintenance was performed and I am a HAPPY customer!!!
- Agnes R.
Albuquerque, NM
My past experience with your company's excellent customer service was the main reason that I returned to you again. You always show up on time, are professional and knowledgeable, and put the customer at ease. I will return to you again for all of my garage needs. Thank you.
- Marty Langeler
Albuquerque, NM
Response was quick and effecient, especially as it was a Sunday morning! Repair was completed on time and in a highly professional manner.
- John Sensi
Santa Fe, NM
Very satisfied. Trevor pointed out some problems we had besides the main spring and quoted price for repair. Price was higher than I expected to pay but did have the work done. Clean and efficient.
- Ray Blackman
Albuquerque, NM
Google search yielded favorable to excellent reviews by previous customers who were satisfied with your services. Trevor is a very knowledgeable technician and the repairs were made in record time.
- Mike Ponder
Albuquerque, NM
Our garage door spring broke and I found Precision online, looking at their reviews and that they were part of Angie's List I had them come. Rudy attempted to sell me a package which was 50% more than just replacing the springs. Come to find out these other parts, beyond the new springs were absolutely not needed. In fact, they were only 4-5 years old. He even wrote on our invoice the wheels and bearings were "completely shot". This was completely false. I also found from other friends that the price of their springs were twice as much as any other company in town. They were nice, on time, but don't trust them. Do more homework about pricing and what services you need prior to getting them to repair your garage.
- Sara Robbins
Thank you for taking the time to send us a review. You sound like a person who does their homework and based on the information you found on our website and Angie’s list, you could see that we have had the good fortune to work with several of your Albuquerque neighbors and have continually provided top quality service. The mechanical parts of a door all have a similar life span (springs, bearings, wheels) and when one item fails it is likely the other items are not far behind (similar to brakes on a car). Our philosophy is not one of performing “bandaids†or using inferior parts. This is why our solution may, at times, be higher in price and why our trademark slogan is “We Fix Doors Right." In making sure our customers have all the information necessary for garage door maintenance, we often times offer our customers an option to purchase the overhaul and with the overhaul provide a lifetime warranty. No other company is able or willing to stand behind their work like we do. However, it always remains the customer’s decision as to what work we ultimately perform for them. Finally, our springs are rated at 30,000 - 60,000 cycles, while most of our competitor’s springs are rated at only 10,000 – 12,000. The price you paid for the springs was certainly not twice the price, installed, of your neighbors if they used a reputable garage door company that is associated with the International Door Association. Most customers based on this data will choose to go with a slightly higher priced spring, knowing that it will last 3-5 times longer than the ordinary springs. Plus,for any reason should it fail, we will come out at no additional expense and fix it. Thank you again for the opportunity to service your door and I trust this explanation helps you to know you why many of our customers will not again have to worry about whether their garage door will work when they need it!

Quick, professional service.
- David Weidauer