Read what people are saying
about Precision Garage Door
Precision Garage Door of Albuquerquehas received 3141 reviews, averaging 4.93 Stars:
Albuquerque, NM
Albuquerque, NM
polite, efficient, on-time, worked quickly and expertly.
- Janet Harrington
Albuquerque, NM
Same day speedy professional service. A little speedy but hopefully we got what we paid for. Converted from internal to external torsion spring, replaced rollers, pipe and support brackets, and cables. Very pleasant and skilled technician.
- Mark Houston
Product:
Albuquerque, NM
Chose your co based on your five star rateing. Plan too purchase new doors when I have funds available by
- L B. Fitzgerald
Albuquerque, NM
Immediate response immediate repair very professional
- Ted Deherrera
Rio Rancho, NM
Kim answered the phone immediately. (Other companies had wrong #s.) Tony arrived exactly on schedule, assessed the problems correctly, and gave me an accurate estimate immediately. It took him 1-1/2 hours to make repairs that will probably last for the next 20 years. The door functioned perfectly and much quieter when fixed properly. 100% pleased!
- David Jagnow
Rio Rancho, NM
Great company and I would recommend them to anyone. I had 3 huge overhead doors that need to be replaced at my company, so I gave them a call and they were here the next day. Gary the owner is very responsive and professional, he answer all my questions and send my quotes the next day. I was planning to use them for one door, I ended up replacing three doors. I now have piece of mind that my doors are in great working condition and if anything comes up I have a great company to call that will take care of it. I want to mention the great pricing that came with this. I was pleasantly surprised when I saw the bill. for me, Precision provides world class service.
- Aurelio Falconi
Rio Rancho, NM
The second time I use them very professional for courteous very thorough I recommend them over and over
- Daniel Sanchez
Albuquerque, NM
We are very pleased with the work done on our garage door today. Joe, the technician, was very well qualified, honest, skilled and professional. The work was completed in two hours and the quote given us was honored. We would highly recommend Precision Overhead Garage Door Service.
- Diana & Richard Atha
Albuquerque, NM
AS previously experienced installation was first class and quality job was completed!!!!!!!!!!!!!!!!!
- Alan Geuder
Product:
Los Lunas, NM
Excellent
- Gregory Watkins
Product:
Corrales, NM
I opened my garage door Saturday morning of Labor Day weekend and the motor fell down onto the floor. Precision was out within two hours and repaired it. They're the best!
- Nancy O'Donohue
Albuquerque, NM
Rudy did a requested job well and with speed. He is courteous and a good listener. I will utilize Precision and Rudy’s services in the future and recommend both to friends.
- Judi Boyd
Albuquerque, NM
Precision sent a repair technician the same day. Technician Jeff P. worked diligently to complete the repair despite logistical issues in the garage that made the repair much more difficult. Jeff P. went above and beyond in this situation and I highly recommend him and Precision for future repairs/installs.
- G.F. Albuquerque, NM
Product:
Albuquerque, NM
Tony Acker did a wonderful job installing a new garage door opener to replace our 27 year old opener. I was glad that he was able to install a brand new opener right then and there after figuring out that there was no way to repair the existing one. He was in and out quickly and everything was left nice and neat. The new opener is very quiet and has a lot of new features. We have done business with Precision several times now and they have never disappointed us in service or quality. Excellent company to do business with.
- Deborah Ecton
Corrales, NM
Scheduling an appointment was good. Joe arrived on time and did door/door mechanics inspection, replaced rollers and lubed all hinges. Good service and reliable.
- John Clark
Rio Rancho, NM
It was late on a Friday when, while backing my pickup into my garage, I hit the vertical section of track with my front tire, bending and knocking it out of alignment. Saturday morning I called Precision and Ashley set me up with an appointment with Joe for that same day. When he arrived Joe quickly assessed the situation and gave me three options with a price for each: 1. Fix my original problem, 2. Replace some high-wear hardware, 3. Replace additional hardware likely to fail at some future date or just as an upgrade to the original hardware that came with the door (neoprene sealed rollers, for instance). I chose #3 and Joe got to work. The finished door was better than new; Quieter than it had ever been and better sealed around the edges to keep some of our NM dust outside. Joe doesn’t waste any time. He’s fast, pays attention to detail and certainly cares about his customers. You can tell when a company is well run and this is one of them. The ladies on the phone were professional, helpful and friendly and make you feel welcome as a customer. Joe answered all my questions and seems to know doors inside and out. Their phone number is right next to the up/down switch for next time!
- Bill Kauffman
Product:
Albuquerque, NM
Great quick service by Joe. Cannot say enough you folks are the best. Thanks Joe
- Joe Cecil
Rio Rancho, NM
I was told I would be given a quote for service not a charge for service and they charged a service charge. Nothing was done for the fee charged. Not very professional and a total rip off. I do not recommend.
- Byron Lueras
Update: The owner reached out and asked for more information. This told me he cares about his company and it's reputation. Knowing then what I know now I can see utilizing Precision in the future. Given the opportunity to change stars, I would give 4 stars.
Product:
Santa Fe, NM
I would have given you five stars if the opener had come with a lightbulb. I of course don't have any "rough use" lightbulbs or garage-door bulbs, which the instruction manual recommends one install.
- Werner Grob
Product:
Rio Rancho, NM
About 6 years ago I had your company out to fix my garage door. Great guy and he put a sticker above the keypad. So when I needed help again I went back to the sticker. So easy peasy. Once again our Tech was amazing. He gave us a couple options, but we we decided to replace the unit. He was nice, answered our questions and did a great job. Thank you.
- Bobbie Palmeri
Product:
Rio Rancho, NM
Jeff is fantastic! Friendly, easy going, looks "sharp", polite, and extremely knowledgeable. And I really appreciate the photo and bio - what a great idea. And very nice truck - you must take pride in your equipment. Our garage door had stopped closing. Not an emergency but wanted to get it fixed. We had had you do some repairs to the door quite a while ago - not sure what date - the unit has been working so well we didn't need to get your help for a long time. We had your sticker on the wall so I sent a chat note to you at about 4:00 PM Wednesday. Almost immediately I got a note back, offering an appointment for Thursday. (I had expected to wait days for an appointment.) Jeff arrived a little after 8:AM and very quickly diagnosed the problem - the Liftmaster opener no longer had enough torque to work properly. He said it would have to be replaced. And he said the door is OK but suggested having him do an overall maintenance service. AND, he had the parts on his truck and could start immediately! Two hours later we had a maintenance service on the equipment - and a STATE OF THE ART BRAND NEW LIFTMASTER! It has updated capabilities and "bells & whistles" like WiFi capability to connect to my cell phone and a security camera. AND he installed a keypad on the outside of the door jamb! AND, I was pleasantly surprised that even after all this time we are still considered a repeat customer and given "loyal customer" discounts! Oh yeah - the total cost was AMAZING! Much less than I had feared! So thank you Gary for sending Jeff to us and Thank You Jeff for excellent work!
- Leon and Gail Crane
Product:
Santa Fe, NM
I simply looked in the yellow pages, read reviews, they were very good. My technician Rudy, was kind, very efficient, and did exactly what he told me he would do. A very pleasant experience, and on a Thursday- Friday, why do problems arrive during weekends or close to. Thank you for great service, I would recommend Precision for garage door problems. Maria Johnson 07/29/2022
- Maria Johnson
Rio Rancho, NM
I was pleased to receive same day service and was even more pleased with the exceptional service provided. Tony was very professional and courteous and after his initial inspection he offered a couple choices on repairs needed. He completed all the repairs within two hours and answered all our questions. Top rate service- five stars!
- Willis Gainer
Albuquerque, NM
Rudy was on-time and on budget. Thank you.
- Steven Chase
Product:
Albuquerque, NM
I have been been utilizing Precision Garage Door Service since 2013. Every service call has been handled promptly and professionally. Their service representative Joe always walks me through the reasons for every procedure and makes recommendations for repair and replacement parts. The overhaul he did today, after a spring broke (10 years old), restored my door to smooth, quiet operation again with new springs, rollers, cables, and bearings. Very satisfied with their response time and attention to detail. Thank you. Bill
- Bill Ruhl
Product:
Albuquerque, NM
Needed new springs for my garage door. Jeff was very professional & helpful explaining everything needed to fix the problem. He was very thorough & finished quickly.
- Ruth Edwards
Product:
Albuquerque, NM
Precision was servicing our neighbor’s garage door. I quit putting work off on my garage door. Rudy did quality work and the price was good.
- Richard & Kathleen Krajewski
Product:
Albuquerque, NM
Couldn’t have been better! My garage door spring broke. Office scheduled an appointment same day. Tech arrived at when they promised and had the problem resolved in an hour.
- Martin Kistin
Product:
Santa Fe, NM
TIM WAS CORDIAL AND PROFESSIONAL....REPAIRED ISSUE EFFICIENTLY
- Lena Christian
We were very happy with Lorenzo who installed our new garage door opener. We had purchased a garage door from precision garage door a few years back and we’re extremely happy with it. Lorenzo is extremely knowledgeable, professional, respectful and really knows his stuff. He is definitely an asset to your company. We went for the top of the line opener and are extremely happy with all the features. Well worth the money. We will definitely recommend precision garage door in the future.
- Richard Coplen