Garage Door Repair in Albuquerque Metro Area - Page 69

Amy Bechtel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Friday afternoon to see when I could get service. To my surprise I was immediately offered a Saturday morning appointment. The technician showed up promptly and did an excellent job. I really appreciated getting all the different estimates for repairs versus replacement. The work was done quickly and efficiently and my garage door opener is working great now. It was wonderful to get such prompt and excellent service.

Kathy Penttila

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called in advance and arrived within the window. Pleasant technician and door working much better

Phil Selberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had our garage door spring go out on us Friday night. Saturday morning I called precision garage door. They did a great job fitting us in last minute. They sent out gary that afternoon. He showed up promptly after his call to us. Gary was very professional and knowledgeable with our system. He worked quickly and efficiently. He also made sure the rest of the system was working properly. I am very pleased with precision garage door and would recommend them highly.

Kristi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was great. Earlier than expected and was real quick with repairs. Very polite. I would recommend to anyone.

Joan & Chris Bauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service: Broken spring repair plus the "best" list of replacing parts. This was major maintenance for all of the moving parts of the garage door. Gary did excellent work. He was knowledgeable, fast, efficient, and thorough. You have our business with respect to garage door services. Our rating: Definitely 5 Star. Chris Bauer

Deanna Petty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found you on Home Advisor

John and patty Dougherty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super fast, professional service. Thanks

Tom Moss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service. Ryan called ahead of time and was over an hour early. He quickly identified the problem and fixed everything within an hour. Really well done, very smooth. In addition to Ryan, I must also congratulate the website and email for informing me in advance who would be coming and allowing me to check his credentials and record ahead of time. Very well done. Thank you again for the service.

Mike Jennings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David did a very good job and after a week everything is functioning terrific, thank you for good and immedate service. Mike Jennings

Denise Staff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was my service technician and he was wonderful. He called prior to his arrival and, through no fault of his own, was given the wrong address to my home. I had sold that property years ago. It was entirely the fault of the CSR I spoke with to arrange my appointment. She did not confirm the address, did not understand the purpose of my request, even though I repeated it more than once and had her repeat it. I was VERY dissatisfied with her attitude, rushing through my call, not paying attention to my need. The tape of my call needs to be reviewed by her supervisor and how she dealt with this call. Being in customer service for over 20 years, I know the first call by a customer is as important as the service provided by the technician. David, thinking he was close to my home, found out he was clear on the other side of town! After explaining to David the issues of my initial call, he said he would speak with his supervisor. As for David, he was great. I explained what I wanted and needed and he understood and got to work promptly. Before starting, David went over the charges and made sure I understood the work that was being performed. He was professional, friendly and did a thorough job on what I requested. David is a great asset as an employee to your company and I hope he is recognized for his overall professionalism.

Adelene Esquibel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repair technician (Lorenzo Herrera) was very courteous and professional. I advised him that I performed trouble shooting first before calling the company for repair. There were 7 flashes which showed the remedy to re-set the open and close limits. Error occurred again then that's when I called for repair. Mr Herrera did several tests on the unit by removing the circuit board and replacing it with a brand new one. That didn't work. Then he brainstormed to figure out what to do exit. He removed the entire control unit and replaced it with a brand new unit. He tested several times just to ensure that the unit is workable. I told the technician that I forgot my passcode then he reset it for me. I entered a new passcode then tested to make sure it opened from the outside. I'm happy with the service performed by Mr Herrera. Thank You very much!

Don Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I wouldn't use any other company for my garage door needs.

Tom Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were exceptionally pleased that our technician, Lorenzo, arrived promptly, explained the suggested courses of action and completed the work quickly and efficiently. He was courteous and friendly and the sort of person we were glad was performing the service. Excellent job!

Judith M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David called to let me know he was on his way, met with the person who was meeting him for me then called to go over what he had found with me and explained all options fully and understandable. Then took care of my replacement opener and keypad. Great job, great opener! Very happy with this company from the initial call to the end project. Will be using them for my new door after the first of the year. Thank you David!

Jeff Cotter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lorenzo did a superb job. He let me know what was needed. He was friendly, honest and works very efficiently. I would definitely recommend him to anyone.

Jim Edison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Not impressed with on site customer service experience. Service tech was cocky, and would talk over me, not allowing me to explain. Was charged for service call on what I believe is a warranty service claim.

John Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been customers of Precision for a number of years. We use them for our residence and our rental properties. Service is always prompt and courteous. Work is always good quality at a fair price. We've always been satisfied.

Vincent Panzarella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your promptness. I was given a complete choice of repair options regarding my garage door. Appreciated the time repair technician spent going over all processes

Susan Vrabel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We did research on your website and Angie's list and saw so many wonderful reviews. We called and you all responded in a very timely manner. Ryan was able to see the problem and although unable to fix as the door was too old and abused. After speaking with him, we decided to have Precision install a new door. He assisted in securing our garage and was most friendly and efficient.

Scott Aaron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and professionalism. Lorenzo answered all our questions with patience and courtesy.

Charlotte Mullins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At I thought Precision was close by and I could get faster service. As it turned out all garage door services were about the same. What really sold me was David, your service person. David was polite and easy to get to know from the beginning. He assessed the problem immediately and gave me viable options. He was not pushy and gave me plenty of time to make up my mind. I have had other garage door services before and liked precision best. David worked hard to get back and install the opener the next day. He is a valuable employee. I say this is a five star operation.

Greg Arrants

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5

Sherry Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a new garage door opener with a key pad and security ????. David called before my appointed time, showed up early, explained everything in detail and gave me options for what I needed. The installation was done quickly (less than an hour) and I'm very happy with the product.

William Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service, product and installation. Ruben and Kevin arrived on time and installed 2 garage doors and all is working perfectly. I will definitely call them for future service.

Carolyn Reichow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary expained our options and gained our trust. He was polite, experienced and got the work done in an efficient manner. Thank you Gary

Julie Baldridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service! They replaced both of our garage doors and the quality is great. They are really quick and I would definitely use them again.

Raymond Mensack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely professional work performed by a friendly tech. Very pleased.

Lisa R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was extremely helpful, polite and informative. He tried his best to fix our garage door and explained all the options to me.

Charles Mcvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. David diagnosed and fixed my problem within a few minutes. Very courteous and professional at all times. Sincerely, Charles M.

Kevin Kargacin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring broke on our old door, rendering it inoperable. I was able to make an appointment for same day service and Lorenzo arrived right on schedule, was most efficient, polite and courteous. In addition to quickly replacing the spring and getting the door up and working, Lorenzo covered all the problems that exist with my old door and gave me a very fair and complete estimate for a new door installation. Within a week, I'll have my new door.