Read what people are saying
about Precision Garage Door

Precision door service was there when I needed them. My spring broke and I needed repair ASAP. I called for an appointment and they had a technician at my house within two hours of the call. Rudy the lead technician was able to replace the broken spring and service my garage door (which needed some care) and complete the job in less than two hours. Rudy was great to deal with and very professional. I would recommend Precision Door Service to anyone that needs this type of service!

- Richard Vaquez

Very happy with the new opener and the professional service on the installation. Wish I had done it long ago.

- Mark Raney

I discovered I had a broken torsion spring. I called Precision on Sunday night. I actually got a real person on the phone - on Sunday night. She was very courteous and efficient. She set me up for an appointment on Monday, the next day. She explained the service charge. We are about 50 miles from the company. She answered all my questions. I also used their chat service on their website and got immediate response to my additional questions. Monday Rudy called about 30 minutes before his scheduled appointment time (a 2 hour window). He arrived about 5 minutes before the early part of the 2 hour range). He examined the garage door and lift, and although it was easy to see the broken spring, he listened intently and patiently to my explanations and questions. After he checked everything out he gave me 3 options with quotes, and explained all the details and answered all of my questions. ( 3 options - 1) get the door working (would have to replace springs, and 90 day warranty) - 2) replace springs and one or 2 bearings - 1 year warranty, 3) complete overhaul of all moving parts (all bearings, new springs, new rollers, lubricate and checkout everything with lifetime warranty ). I chose the complete overhaul and am glad I did, the garage door and everything but the lift is 20 years old. Rudy then asked me to move my car out of the garage so he could get to work. (we had been away for about 1 month and the car had been sitting idle in the garage - of course it wouldn't start). Rudy helped me get the car started, and we got it out of the garage, so Rudy to get to work. In less than 40 minutes, Rudy was finished, and we went over what he did. He explained everything in detail. He had to fix some of the brackets and hinges on the door, he had to move the shaft over, so the new bearings would sit on smooth part of shaft. He also checked out all remotes ( I had one the wouldn't program, which he fixed and explained to me what needed to be done), and the keypad. The door now moves smoothly and quietly. And I have a lifetime transferrable warranty on all moving parts, except the opener which had been replaced recently. I would definitely use Precision Garage Door again, and will highly recommend to all friends and neighbors!!! Rudy was great.

- Paul Leo

Thank you for such a thorough review. We appreciate your business as well as your feedback.

We are returning customers because we are very satisfied.

- Jamie Wheland

Gary did a thorough job with our garage door repair, and was very efficient - we spent more time looking up the problem on the internet than he did fixing it! Definitely 5 star service!

- Michelle

Thank you for your prompt and professional service. My garage door was replaced within 24 hours, which I desperately needed. I will definitely recommend Precision Door Service. Thank you for going over and above to help me take care of my situation.

- Tina Gibson

Gary, the Technician, did a great job and was very informative!

- Karl Eglin

Your service tech arrived on time and the work was done very quickly. He did an outstanding job, thank you.

- Michael Martin

This is a terrific company -- they came out immediately to service the door when I called them. It turned out to be an "operator error" and they didn't charge anything for showing us how to fix the problem and keep the door running ourselves. I highly recommend them!

- Stephanie and Arnold Padilla

Gary came to our house to service a garage door opener that had a broken gear and possibly a bent shaft. Gary was very professional and I felt comfortable having him here in the house. Don't forget about the Military Discount!! That was very nice to discover!!

- Ashley Powell

I called on Sunday night requesting service ASAP as my door was stuck up. The service rep I spoke to said they had sent the on call tech home and could not send anyone until the next day. I pleaded with him that I was concerned about have my door open all night and that the ad says 24 hour service, but he wouldn't help me. Very dissapointing. However, Rudy arrived this morning and was EXCELLENT!! 6+ Stars for Rudy. Negative stars for the telephone rep last night!!

- Debbie Oliver

Thank you so much for bringing this to our attention. I am so sorry that your first call did not go well. We will make our website much more clear and will inform our Customer Service Representatives to make sure the customers' needs are met by either transferring the call to a technician who can help you close your door safely over the phone until we are able to come out or call the owner to see if coming out is a possibility at all. I am glad your needs were met the following morning and truly thank you for your business and feedback.

Great experience. Not only did Gary do a fantastic job with the repairs to my garage, but he was earlier than when the appointment was setup for. He walked me through everything that he was going to do and explained key details so that I could watch out for any future problems. Great job Gary, and thanks again.

- Christopher Wise

Great service from Rudy! He was personable ,professional and efficient with his time during the installation.

- Ed Fallon

Rudy arrived on time. Quickly saw the problem (broken spring). Gave me the three options I have. quickly installed the (2) replacement springs. Satisfied customer.

- Richard Costa

Was VERY grateful that your company (and Gary Lang!) could so quickly respond (within 2 hours) to my 2-car garage door's broken spring (because both cars were trapped inside and the door can not be lifted by an individual!). Other companies I called (before yours) were promising to be here in several days. Gary L did a superb job. My springs have been replaced at least 2-3 time in the past 20+ years (heavy door!). But, I don't think the door ever has worked so effortlessly as Gary's work! It wasn't the "cheapest" work ever, but worth it. Thanks. GB

- Gary Boyle

Wow where do we start! First of all, we came home late one Friday evening to find out that our garage door would not open PERIOD! How we all take things for granted, right? We live in Los Lunas and have nobody locally here, so I found Precision Garage Door in the ABQ Yellow Pages with 24-hr. service offered. Even though we didn't opt to take advantage of the 24-hr. service, which they would have accommodated, they scheduled us immediately for the next day, Saturday. A technician by the name of Lorenzo Herrera showed up on time, actually earlier, professionally dressed in a company vehicle, and immediately assessed our problem, a broken spring. He recommended replacing both springs (since we had not repaired nor serviced for approx. 9 yrs) and did a full 25-pt. inspection and replaced some hardware and rollers that were needing replacement also. We opted to take the lilfe-time warranty as the pricing was reasonable and felt at ease knowing if this happens again, with these products, they will be here resolving at no additional cost. We would HIGHLY recommend this top-notched company and will be giving a business card to our neighbors in our sub-division to use. Lorenzo was very knowledgeable and kind and explained our options, with no sale pressure. Thank you for being there for us in our time of need!!

- Michael and elsie Loibl

Thank you for taking time to write such a thorough review! We really appreciate your feedback and are happy you are taken care of and satisfied with our services.

Outstanding response time and service. Technician Gary was very knowledgeable and professional. I would recommend Precision to my friends.

- Chris W.

Lorenzo was awesome! He immediately discovered the issues with our door and gave me a breakdown of all the repairs he would have to perform. He kept me abreast of what he was doing throughout the process. We will recommend Precision Door Service to friends and family all due to Lorenzo's knowledge and expertise. Thank you, and great job!!

- Carlos Fabela

They were quick to respond and did a great job.

- Ron O' Hara

Gary did a fantastic job replacing a broken torsion spring on our garage door. Perhaps, more importantly, he identified and fixed the alignment problems that caused the premature failure of the old spring in the first place. Our door now runs and seals better than it ever has before. Gary was right on time, technically proficient, and very friendly. He was also patient and thorough in answering all of my questions. I would highly recommend Gary and Precision Garage Door of Albuquerque to anyone needing repair or installation service for their garage doors.

- Eric Biedermann

Once again Precision came to my rescue! The technician came out on a Sunday morning to repair my garage door opener. He came when he said he would. It was repaired within an hour. I even made it to church. I live alone and I really depend on them. I would not call anyone else.

- Jb/donna Trambley

The garage doors look and work great. I really appreciate Craig coming out and doing the final adjustment to make the large garage door seal completely.

- Beatrize Gronert

Ryan came to the house at the time scheduled, quickly diagnosed the problem with the garage door, and explained the options available in detail. I made the decision to replace the door spring. Ryan went to work and completed all the work in record time. I am very satisfied with the workman ship and professionalism displayed by Ryan. I will definitely recommend Precision!

- Todd Siverling

We are very pleased with the service and products provided by Precision. When our old garage door malfunctioned, Craig not only helped us select a door and opener best suited to our garage but also made temporary repair to our existing door until our new door could be installed. Ruben and Tyler installed our new door and opener as scheduled in a professional manner....giving clear instructions how to operate the new opener and cleaning up thoroughly before leaving.

- Larry & Carol Reimann

Needed service right away and they responded within hours. Excellent service and no hidden charges. Would recommend and use service again.

- Marlene Kangowski

Very good response time; service was fast and great!

- Robert Homrich

Very knowledgeable and courteous. Fixed the problem quickly.

- Gonzalo Ojeda

Service was fantastic- on time, quick repair!

- Caryn Hansen

Just a short thanks to these folks at Precision and in particular to their tech Gary Lang. Concise diagnosis and estimate along with the repair cost was to the penny. Quick, courteous service and on time for the appointment. Great job Gary Lang and Precision Door Service.

- Dennis Bivens

I really appreciate the quick response your company provided to my maintenance request. Your worker was very professional and he knew the problem and was able to fix it. Thanks, Austin

- Austin Drayton