Garage Door Repair Reviews in Albuquerque (Page 97)

Thank you for prompt, professional, friendly service.

- Lisa Steadman

You're welcome, we are always here when you need us! Thank you for your business and for your review.

I am the new owner of a house in which there was a sticker from your company. From the time that I called, to the time a technician showed up was very fast and my concern was dealt with promptly! My only regret is that I forgot to ask (and the technician didn't address) the gap in the garage door seal at the bottom of the door (a rubber or plastic piece). I had noticed that there was a significant gap before and another workman had also pointed it out to me, but I didn't have a chance to bring it up to your company. When the wind blows (as it does here in Albuquerque!), a lot of wind comes into the garage. I would still like to have that problem fixed if you contact customers based on these surveys!

- Erika Harvey

Thank you for your input! Your technician will be out tomorrow morning to resolve this issue. My apologies that it was missed upon his first visit. Do not hesitate to let us know if you have any other questions or concerns. Best, Erica

Rudy came here for follow-up on some work he did two months ago, quickly figured out the problem and fixed it no charge. He's a very pleasant man, easy to work with, and I will be glad to recommend him and Precision to anyone needing garage door work.

- Father Webber

showed up on time, fast, pro service. Good job, thanks.

- Jeff Garrison

Thank you for your quick service.I enjoyed dealing with Rudy. He is a very capable tech and did the repair in a professional and timely manner. I could see he is well trained and very competent in his job. I will use Precision again. Thank you!

- Charles Blanton

Thank you Charles for your honest opinion on our company and our staff. We are pleased that you are satisfied with your experience and look forward to doing business again in the future.

I am the tenant of Mr. Lemieux and he contacted Precision on Thursday around Noon, I had a phone call from them within the hour and they arranged to be at the house I rent at 8:00 a.m. the next morning. The technician was very professional and did an excellent job and my garage door works better than it has in the 10 years I have rented this house. Would not hesitate to use them again.

- Brendan Lemieux

Good work! Very friendly and manner able.

- Joseph Jong

Precision was recommended by our children, who have used your service also. They were very happy with the work you did, and so were we! The garage door springs were replaced and the opener was serviced in an expert and timely manner.

- Richard Craner

Wow, how wonderful to hear that your family are loyal, satisfied customers! Thank you for letting us know and thank you for your business.

Efficient,in and out in twenty minutes. I will use again.

- Raymond Stell

Will did an excellent job. Its hard to live with a broken garage door so glad it was fixed quickly.

- Toni Borden

I really think when you do the initial call to even schedule an appointment over the phone the representative should advise you that the service charge for coming out is added to the bill regardless if you get the work done or not. Most companies deduct the service charge from your bill if you get the work done. Hope this review is helpful for some one else because I thought i was calling Rio Rancho garage doors. The only thing that made this experience ok was that the technican was a very nice guy

- Ruben Zuniga

Thank you for your business and for your review. I apologize for any confusion regarding our pricing. Our service call charge is quoted on the phone as a trip charge which includes us coming to you within 24 hours of your call, our 25-point safety inspection and a professional tailored service recommendation to your specific garage door needs. While many of our package prices do include this service call, you only needed minor repairs to your opener which is more of an "a la carte" solution. Again, thank you for your business and I am glad your technician took care of you satisfactorily.

Gary did a good job. Got here early, did the job, and was gone in about 20 minutes.

- TC Looney

I hit my open garage door on a Friday night, the hit knocked the door off the track. Saturday morning I went online hoping to find someone to do the repair willing to work Saturday. I came across Precision. These guys did the job at no extra charge. These guys are awesome. Thanks Craig.

- Ambrose Martinez

We are glad we could help! Thank you for you business and for taking time to let us know of your experience, it really helps us to make sure we're doing what we're supposed to be doing.

The company did a great job and was incredibly quick to respond. Technician was excellent, prompt, and considerate. He did a wonderful job.

- Jeffrey Fahl

The garage door was installed in May of last year by your company. Exceptional service always. The repairman was on time and had the job done in 10 minutes. The only complaint I have is that the repair cost me. $250.00. I found that a little excessive.

- Judy Buckner

Thank you for your review and I apologize that our pricing seemed a little excessive. The amount you were charged for the off-drum / crash charge, along with our trip charge, are both standard price sheet charges. We have these standard priced items on a laminated price list so we can show this to our customers - giving them the knowledge these are in fact standard prices. A door in the condition that your door was in when our technician arrived, requires that the technician take all remaining tension of the torsion springs, re-set the entire torsion system and rewind the torsion cable around the drum(s), and then rewind the torsion springs and re-balance the door. These steps are dangerous given the tension in the springs and requires both the necessary experience and correct tools to accomplish safely and with lasting results. Again, thank you for your feedback and I hope the explanation above has been helpful.

The technician did a great job. He was professional, courteous, and clearly explained how to operate the system that was installed. I recommend Precision Garage Door of Albuquerque without hesitation.

- Robert and wendy Kaplar

Thank you for such a thorough and detailed review. I am pleased to hear you are happy with the entire process and hope you will not hesitate to call with any future garage door needs you may have.

Fast, friendly, knowledgable. We had to have our garage door replaced after it broke last Sunday. We found the company online and after reading other reviews decided to call. I would recommend Precision to anyone.

- Matt Riley

Five stars. The young man was prompt, courteous and very professional. He listened to my ramblings very patiently, addressed my concerns and provided excellent service. I also would like to commend you on your scheduling appts. I much appreciated receiving the appointment info on my phone along with the pictures of the service staff. It does provide a sense of security and avoids any misunderstandings about appt. times and dates.

- Victoria Edelen

I appreciate your 24 hour service - Our garage door would not close and it was 9:30 PM - we contacted Precision and Rudy called and was here within 20 minutes. He was very pleasant,knowledgeable and efficient. He explained everything and made the repairs that night. Thank you so much.

- Gloria Pena

Gary Lang is a true Professional! I'm very satisfied with the conversion of my old system to the new, quiet open/close system.

- Chuck Lewis

Rudy did a nice job. Much appreciated.

- John Heard

Excellent company!! Super fast service, great pricing, friendly, prompt, love the email confirmation process.

- Paula (tenant Brian Donner) Marez

I was VERY impressed by the professionalism shown by the Precision people who came by AND did the job for me. They paid attention to every detail especially when they explained before and after the job. They were prompt and did everything to perfection then promised. I would highly reccomend this company. Max Sklower

- MAX SKLOWER

Very quick service, Gary was very knowledgeable, explained the options thoroughly and efficiently.

- Chris Fuqua

Tech arrived on time and was very professional. Analyzed the problem and fixed it. Very efficient and nice.

- Wayne Delora

Thanks for you prompt attention and professional service. Your quick attention and travel to Los Lunas is very much appreciated.

- Tom Stromei

Any time your schedule is compromised because of a breakdown, the stress level runs extremely high. Called Precision, and pretty much within the hour, a smiling, cordial, nice guy greeted me at the door, and assured me he's done hundreds of fixes. The moment he got to work, I witnessed a highly professional craftsman. The repair was completed in a timely fashion, and although the price was more than I expected, the lifetime guarantee gave me the peace of mind. Call Precision, and Rudy is highly recommended!!

- Mike Wild

Will was very knowledgeable, friendly, quick, and did an outstanding job!!

- Ben Delay

OUTSTANDING to say the least describes your quality of service and your employee's attention to detail, the Email with the photo and his professional customer service attitude makes the top of my service companies' list. Thank you for your service and Thank you for hiring dependable, professional and courteous VETERANS (Will F)

- MGomez

Afraid we would need a new door, we were delighted with the options Rudy gave us. He was great and we are very, very pleased with the service.

- Rena Paradis