Garage Door Repair Reviews in Albuquerque (Page 98)

5 stars! The door came in by the promised date and the door installation was easily scheduled for two days later. Works like a charm. The technician who performed the installation was professional and courteous.

- Erica Wendel-Oglesby

WOW.. what a great job, neat, clean, fast and done right!!!!

- Mervyn Hegarty

Thank you so much for the garage door repair, I thought it was a little too much for fixing a spring but I guess those are your prices. Rudy did explain why it cost as much as it did. He did a great job in putting in a new spring. If someone would ask me if Precision is a good place to call for repairs I would say yes they do good work, and most of all I felt very safe with Rudy and the company. Thank You Addie

- Addie Rivard

Needed to have the rollers replaced; the 12 year old rollers were very, very noisy/squeaky and silicon spray provided only a brief fix. I called around noon and set up an appt for 2 pm - 4 pm. Service tech Will called me earlier than the agreed upon window of time to let me know he was available to come earlier if that would be helpful to me. It was and I appreciated that. He was easy to communicate with and very professional. He installed the new rollers within a matter of minutes. I am a repeat customer, having required Precision Door's assistance back in Nov 2009. Both service appointments went well. I highly recommend these guys and would hire them again!

- Leisha Bevoni

Came out promptly to inspect my door and look for maintenance needs since the operation seemed too loud. The technician was very knowledgeable and friendly, and he seemed to figure out the adjustments that made the door work better. Very pleased, all in all.

- Brett Deblonk

Rudy did an excellent job revamping our garage door. He was efficient and very professional. I also very much appreciated his knowledge and helpful pointers on taking care of our garage door system.

- Rachael Schena

The service was excellent, and Rudy was quick, friendly, and professional! If I was reviewing his performance alone I'd definitely give a 5 star rating. However, my complaint is with the mark up on parts, while I understand you are a business and need to make money, $189.95 for rollers seems extreme. I looked them up after the fact, and the most expensive set I could find on-line was $59.99, with most sets being in the $20 range.

- Sandie Ethier

Thank you for your honesty. I'd just like to assure you that our rollers are definitely superior to others' as they are truly no-maintenance since they are made of a very durable nylon and are protected with a specialized dust cap to avoid needing lubrication as others do. Also, our price includes the speedy, professional installation your received and a lifetime guarantee. We will be at your service to help out with any problems you may have with them in the future. I thank you for your business and your feedback.

I expected a tuneup, not just a grease job and a sales pitch to buy a $500 opener. I can grease it myself.

- Andrea Morris

I am sorry that you were disappointed in your service! You purchased our Lube and Tune Special which in part includes lubrication of your door and opener parts with our lithium-based lubricant. This is advisable annually to maintain reliable, quiet operation and safety. However, also included was our 25-point garage door safety inspection (page 3 of your invoice) consisting of inspecting and servicing tracks, rails, checking nuts bolts and replacing any that are missing if necessary, inspection and advice on springs, cables, pulleys, center bearings, drums, torsion bar, jamb and flag brackets, hinges, general panel condition, opener, gear and sprocket assembly, weather seal, bottom rubber, wall button and remotes. We offer this service to ensure that your entire system is working optimally. Any findings or recommendations our technicians report are for your information and consideration and can be purchased additionally as the customer sees fit. Thank you for your business and feedback. Should you decide you would like to have an opener installed, please mention this review for a 15% discount. Best, Erica

The service person was prompt, personable, and competent.

- Ralph Cover

Great, timely service. Willing to go above and beyond to make sure I was given the best price and doors available.

- Eric Chavez

I had Gary as a technician. He was excellent! Honest with quote. Went above and beyond the expected tasks to make sure my garage door spring was working correctly, my door working correctly and my garage light bulbs were changed. I would greatly recommend him and this company!

- Sherry Minoletti

Service was fast and thorough. A spring popped late on a Friday night and I needed a full overhaul since all of my door parts were at least 25 years old and showed their age. Rudy, the technician, was excellent. Fast, professional, and very helpful. My door is good as new now. I also appreciated the Saturday service. Highly recommend!!

- DOUG

I feel I was totally taken advantage of! Way too much money for what was done. Will not recommend.

- Mary Batista

Doing a complete overhaul on a garage door can be expensive. When we consider this is the most used entry and exit to our home we often want assurance that all will function correctly. After reviewing the results of the 25-point safety inspection with you, it was decided our technician should perform a complete overhaul based on the condition of your door. This Overhaul included two (2) high cycle springs, Center Bearing, Center Bracket, Left & Right End Brackets with Bearings, Left & Right Drums, Left & Right Torsion Cables, Set of 10 Rollers, Lube-n-Tune, and a Lifetime Guarantee on parts and labor. It is often the case that a complete overhaul makes the most sense as the door hardware has a tendency to wear out at the same rate of cycles (commonly 8,000-10,000 cycles). We can offer our lifetime guarantee based on the fact that Precision Door Service uses a much higher grade of product, often exceeding 60,000-80,000 cycles. It is important to me as the owner of this company that my customer's do not feel taken advantage. I have reviewed the 25-point safety inspection results and believe that the overhaul was the correct course of action by you the homeowner. You can also have peace of mind knowing that should you have any issues with your door in the future we will be here to take care of you based on your warranty.

Great service, fast response, fast replacement on a week end no less, the installer Gary was polite informative and fast, these guys have my business forever.

- Gerrie Becker

Will was very nice and professional. The trouble was not with the opener as we thought. Will repaired it in less than 30 minutes. That's the first time the whole system has been needed to be serviced in 3 years. Thanks

- Leonard Mohr

Rudy was a very polite and knowledgeable technician. I would recommend him to friends and family.

- Bob Mennonna

Rudy was very professional. He fixed my opener problem and changed out the rollers. He was in and out in no time. Enjoyed visiting with him.

- Mike Congleton

My garage door had broken yesterday and these guys were out here and installed a whole new door in less than 24 hours! Rudy came out quickly in the morning and was professional and was able to estimate the damage and order the parts quickly! Ruben came shortly after with a new door and installed it in less than 90 minutes!! They were all super polite and professional. I would definitely use them again!

- Eddie Ortega

Will did a great job! He was very friendly and professional. He gave us options on what could do. He was able to come out the same day we called and was very efficient in getting the work completed. We appreciated the quick and professional service.

- Elizabeth Muth

Fixed my garage door! I was told by another garage repair company I needed a new door and it wasn't fixable. My service man, Will was awesome! He is knowledgeable and didn't try and over sell me. He let me know exactly what was going on. I would highly recommend this company:-)

- Patricia Santarelli

Fantastic. The experience was very enjoyable. Ruben is a very professional and clean oriented individual. Very satisfied with work.

- Jerome Jakubczak

Excellent service

- Dimiter Petsev

Everything went smoothly. Called on a Sunday with a broken spring. Gary came out a few hours later and fixed everything really quickly.

- Nathan Vandelinder

Will was very professional and quickly repaired our door. He was very honest about the condition of the door components and provided us with a range of options and the pros and cons of each.

- Allan Chaloupka

Will Farmerie was our initial associate who came out on time and gave us an honest estimate of what we needed without trying to over sell anything we didn't need. Ruben came out on time, after calling ahead. I thought it would take him all day to completely replace our old double car garage door and motor by himself, and it only took him about 3 1/2 hours. He was very polite, professional, and thorough. The new garage door and motor was extremely quiet. Excellent team work and a great company to refer or do business with in the future. Thank you guys!

- Gene Littlejohn

Really terrific, fast service. Explained all the options and made a good recommendation. We are very pleased and would highly recommend.

- Erik Tramberg

My garage door broke in the up position and I needed it attended to immediately. My regular garage door person was out of town so I looked in the Yellow Pages and found Precision. The ad said "emergency service" and "24/7". I called and the response was beyond my expectations. Within an hour of my call Will Farmerie was here. Found the problem and replaced the opener. He was done within an hour and explained to me about the workings of the opener. My experience with Precision was one that rates a five stars plus one. I have his card and Precisions sticker by the opener and if I have any problems I will call them or him. Thanks for the excellent work and giving me a sense of peace knowing that did not have to worry about an open garage door.

- Ellen Brown

On time, informative, polite and considerate, I can't ask for more.

- Lydia Tretiakoff

Craig repaired a garage door at my mother's house on 1/24/14. He called to let me know he was on his way and the repair was done quickly. Instead of needing a new spring, we have a new set of rollers. The 50+ yr old door still looks like new and it no longer squeaks. I appreciated his honesty and will call Precision in the future.

- Pat Mclaren

6:30am and the door wouldn't operate. I'd used Precision before for a rental property we own and was familiar and satisfied with their work. The appointment was set at 7am for 8am. Craig arrived and was gone by 9:15. Great service!

- JOE SINICO