Ryan
Average: 4.96 stars
Ryan's Bio:
Hello! My name is Ryan Gray. I grew up on the East Coast, moved to Albuquerque 18 years ago and have never left. When I'm not helping my community with their garage door needs, I enjoy teaching my two beautiful children about fishing, camping, soccer, baseball and the wonderful state they live in. I look forward to helping you with all of your garage door needs and questions. See you soon!
Santa Fe, NM
Product:
Albuquerque, NM
Thank you for your prompt and professional service. My garage door was replaced within 24 hours, which I desperately needed. I will definitely recommend Precision Door Service. Thank you for going over and above to help me take care of my situation.
- Tina Gibson
Product:
Albuquerque, NM
This is a terrific company -- they came out immediately to service the door when I called them. It turned out to be an "operator error" and they didn't charge anything for showing us how to fix the problem and keep the door running ourselves. I highly recommend them!
- Stephanie and Arnold Padilla
Product:
Rio Rancho, NM
Ryan came to the house at the time scheduled, quickly diagnosed the problem with the garage door, and explained the options available in detail. I made the decision to replace the door spring. Ryan went to work and completed all the work in record time. I am very satisfied with the workman ship and professionalism displayed by Ryan. I will definitely recommend Precision!
- Todd Siverling
Product:
Albuquerque, NM
Very professional. I was happy with the services.
- Myra Gonzales
Edgewood, NM
Sales person was very knowledgeable and answered all questions, installers were very quick and efficient. I would recommend your company to anyone!
- Bill Mcneese
Product:
Albuquerque, NM
I can't thank Ryan and Precision for fixing our garage door on February 1, 2016. My wife and I faced quiet the dilemna when our garage door would not open and we could not budge it to get our cars out. We called Precisions 24-hour phone number, talked to an actual human being at 9:00 PM on Sunday night, and got an appointment for the next day. Ryan called before he came and showed up right on time. He immediately diagnosed the problem of a broken spring. We could not open the door and since our vehicles were in the garage, Ryan had to work around them but in the end, he fixed the problem quickly. Prior to working on the project, he explained the situation, told me what he needed to do, and gave me a reasonable price quote. The cost was incredibly affordable considering the amount of work involved to replace the broken spring. Ryan was very personable and treated our home and garage with the utmost of respect. I will definitely recommend Precision and use them again should our garage door need servicing again. I'm glad they are here.
- John Valdez
Product:
Santa Fe, NM
Ryan was professional in all ways. We cannot imagine better service or a better product and follow-up. We strongly recommend Precision. Other businesses would do well to follow their model, competence, and ethics. Thank you for making a complex process seem effortless. Kevin & Jana
- Kevin and jana Oliver
Product:
Rio Rancho, NM
Ryan Gray was professional, courteous, and creative in repairing my malfunctioning garage door.
- Carole Price
Cedar Crest, NM
Our technician, Ryan, was on time, very courteous, and knowledgeable. He immediately figured out the problem and said "Oh, that's an easy fix." He inspected, adjusted, and lubricated everything and had it back to working quickly. When asked about a (non-essential) part, he recommended we buy and install it ourselves to save money. He recommended regular inspection/maintenance we should do to prolong the life of the opener and was knowledgeable about life spans of openers and springs. Being an East Mountain neighbor, he was also familiar with the unique conditions in this area that could affect our door. We will definitely call Precision for future needs!
- Joe Aldrich
Albuquerque, NM
He was very knowledgeable and showed up on time.
- Geri Padilla
Albuquerque, NM
Ryan was our service provider from precision door service. Ryan arrived before our scheduled appointment which was perfectly fine with me. The service agreement was clear and understandable and done in a professional manner. Thank you
- Neil Dodge
Product:
Santa Fe, NM
Ryan was great. He arrived on time and fully explained the need for us to replace our damaged garage door. He patiently was able to lower our door to a secure position until the new one arrives. We look forward to the installation. Great customer service from beginning to end.
- Kevin and jana Oliver
Product:
Albuquerque, NM
Ryan was very professional. He explained everything he did. He also gave us tips on how to avoid further damage to our garage door and prolong the life of our current parts until we can get them replaced. I would recommend and use the company's services again because of the great service we received.
- Karen Lopez
Albuquerque, NM
Responded on weekend...reprogrammed our ancient garage door opener after a break in...pleased with the technicians
- Deborah Korbitz
Santa Fe, NM
Ryan was very professional and friendly. He fixed our garage door, basically reinstalled it, efficiently and it now works perfectly. Thanks!
- Glenda Deyloff
Albuquerque, NM
Ryan was great. 5 stars for all aspects, speed, professional service and quality.
- Ronald Torbett
Rio Rancho, NM
5 stars. I really enjoyed having Ryan repair our garage door. He is very professional and might I add a joy to have at my home!!
- Jon Hedlund
Albuquerque, NM
I chose Precision based off of a good experience a friend of mine had, using their services to fix her garage door. Ryan was the technician that came out and he was excellent! He called me 15 minutes before arrival to let me know he was on his way, and once he arrived he was very friendly, honest, and right to the point! He diagnosed my problem as basically needing a new opener all together--the bushings, spring, etc were shot. He let me know what all of my options were and exactly what it would cost if I decided to have him--Precision--install a new belt and opener. He was finished in under an hour and I couldn't be happier with everything! My new opener is so much more efficient, QUIET (replaced the old chain with a Kevlar belt) and works great. It was not a cheap fix/repair by any means, but it had to be done, and if I were to do it again, I would choose Precision to do it!
- Cindy M.
Product:
Bernalillo, NM
Five stars to Ryan ! He arrived when scheduled, was very knowledgeable and professional. Ryan installed a new garage door opener and springs. He did a great job. Thank you Ryan, I would recommend you to all of my neighbors and friends.
- Marci Beagan
Product:
Albuquerque, NM
Ryan was most professional in all aspects of conducting the needed repair of our garage door which had a broken spring, in such a timely manner. We were very impressed with his inspection/repair/lubrication and handling of our required payment. Using the latest technological procedures (Ipad/smartphone) to ensure that we understood all that was needed before agreeing to a price was most admirable.
- Robert and Hilda Aplin
Product:
Bernalillo, NM
Great professional and fast service! I would definitely recommend you to my friends and family!!
- Valerie Rodriguez
Product:
Albuquerque, NM
I liked your "chat" feature. Got my questions answered, service charge seemed reasonable.The Tech, Ryan, was very nice, very personable, and explained everything perfectly. Absolutely would recommend you. Note the call was to evaluate the springs which will need to be replaced, scheduled for month end.
- Kathy Lee
Albuquerque, NM
great job, very professional
- Todd Lannen
Product:
Rio Rancho, NM
Excellent response on a Sunday. Came almost immediately, completed job quickly and thoroughly. Price was a bit higher than others, but the warranty is longer and (hopefully) the product is a higher quality and will last longer. Previous set of springs only lasted about four years.
- Mike Hessheimer
Thanks for giving us a chance! You will be very pleased with the durability of the parts you purchased and with our warranty. We're always here when you need us.
Product:
Albuquerque, NM
Awesome experience with this company. They are prompt, trustworthy and patient. Our tech was Ryan and he explained everything to us and made us feel good about the work he was doing. I personally recommend this company.
- Seth
Product:
Santa Fe, NM
I am very happy with the excellent service from Precision Door Service. The technician was here on time and after looking at the garage door, quickly explained the problem. He did a great job repairing the garage door and it now works better than new!
- Anne Hallman
Albuquerque, NM
The technician came immediately. He was very polite and efficient. Fixed my door in a very short time. Did not loose any work time thanks to the young man's ability to diagnose and promptly fix the situation .
- Catherine Cote
Santa Fe, NM
Fast, professional. Ryan was a terrific service person. Perhaps we could have done it for less but the guarantee helped.
- Katherine Toll
Product:
Rio Rancho, NM
We called Precision Overhead Garage Door Service this morning and within a couple hours, they had a service person (Ryan) at our door. Prior to Ryan's arrival, I received an email letting me know when he would arrive, and Ryan gave me a call 20 minutes out. Ryan was helpful, knowledgeable and solution-oriented. Much appreciated! Then...we received a follow-up email shortly after Ryan left. Amazing customer service. Kudos to Precision!!! I would highly recommend them to anyone! J.S. - Rio Rancho
- Janine Sjostrom
Ryan Gray provided prompt, professional and friendly service. Give that man a raise!!!
- James Martinez