I contacted Precision based on recommendations and reviews I read on Angie's List and Home Advisor. I was promptly contacted by Precision and, after explaining my problem to the operator, she referred me to Craig for further consultation. Craig suggested what the problem might be based on the symptoms I described. Craig then mentioned the most economical approach Precision could take to troubleshoot the problem with a quote as to what Precision would charge for the anticipated service. On the date of my service appointment, Gary arrived a few minutes early and quickly assessed what the problem was. As it turned out, the problem was less than what I'd expected, and Gary not only took the measures that Craig had discussed with me over the phone, but ended up charging me less than what Craig and I had anticipated. I now have a working garage door opener that cost me less to service than what I expected. And, Gary went further to make recommendations on what future tune-up options and prices would be to ensure lasting service from my door opener. I was very pleased with the outcome and professionalism displayed by both Craig and Gary. Thank you both!

- Bryan or nancy Andryszak

Rudy was dispatched to my house to repair my squeeky, squeeky door....After just a few minutes work the door was quiet again! Then he showed me that my 25 year old door had seen its better days and was actually a safety hazard. I realized he was right and placed an order with Precision to get a new door. I appreciate Rudy's professionalism and knowledge.

- Charles Egbom

I was very pleased with the efficient and excellent service provided by your technician Rudy. I like the way that you know who is coming to your home.

- Tony Chavez

5 stars

- felix & ruth Morgan

The service from Precision was excellent staring with an informative, well organized web site, a friendly, thorough and efficient phone service upon inquiry, and a great service technician who was timely, informative, friendly, and thorough.

- Allan and Patricia Knighten

Thank you for your comments. It is wonderful to hear we are doing what we are supposed to be doing and helping our customers get what they need.

Our technician was Robert. We really appreciate the fact that he was able to come out quickly on a Saturday morning as we had appointments and couldn't close the garage! He was able to identify the problem immediately and fix it quickly. He explained the problem and was very pleasant and professional.

- Michael & margo Danoff

Technician was friendly and professional. I would have liked to see a better discount other than the service charge because I have spent close to $1000 on an old garage door that is 14 years old and I could have chose another company but chose Precision Door three times. Thanks, Paul Gruber

- Paul Gruber

Thank you for your continued patronage! I do see that your service charge was waived, but also that you received a $129.75 package discount on your last bill. I'm glad to hear that you are happy with our service and am sure your lifetime warranty will be well worth the price.

First, I was impressed by your attractive and detailed website. I especially liked the pictures of your technicians, so I knew who was coming. I called and was happy that we could get the repair scheduled so quickly since I didn't know what was wrong with the door, just that the motor was running but the door wasn't going up. When Robert our technician came, he explained exactly what was wrong (chewed up gear), why fixing it would be OK but expensive (half the price of a new opener), and maybe not the best idea (the opener was almost 20 yrs old and something else might break). No pressure to buy a new opener, but it really did seem like the best idea. He installed the new one in only an hour (it's VASTLY better and quieter than the old one), oiled all the old door parts, and walked us through the operation of the new opener. We were really happy with it, and would definitely recommend your company!

- Stephanie and Arnold Padilla

Thank you for you detailed review. It sounds like Robert did just what he was supposed to do in giving you options to make an informed buying decision and we are pleased that you are happy with your service.

I bought a garage door with upgraded hardware around 2011. The left cable has needed replacing about 5 times since then -- it has never failed but continues to unravel. Precision Door has been excellent at handling the warranty work and everything else has been great.

- Dan Morrow

I'm sorry about the troubles you have been having with your cable. I am confident Will has gotten to the root of the problem so this will not continue to have issues. Please let us know if you have any concerns in the future.

Very disappointed. I got your companies advice and bottom line, not good. I was told because my garage door was an "older " one, it would be best to replace entire door instead of " just " spending $800 to replace runners and rollers. I was told by your service guy that because of a " bearing " it would cost the $800 instead of $300. I talked to my good friend , also who is my insurance agent and he told me to call reputable company they use. $ 250.00 for new runners, rollers and also brushing. HMMMM , makes me wonder about the ethics here,

- Joanne Stefan

I am sorry you were not satisfied with our services and am happy you are pleased with the work you had done by the other company. I would like to note that you were not charged for our 25-pt safety inspection which highlighted out all of the issues with your older door since you were not pleased with it's findings. The quote you mentioned for $800 was for two sets of both horizontal tracks and vertical tracks as well as an end bearing plate, 4 jamb brackets 2 flag brackets and a set of lifetime warrantied rollers to optimally fix the mis-aligned track issue you were having. We generally give three options to our customers with the "good" option being the minimal we believe it will take to make your door safe and functional; our "better" option might add services which could be considered preventive; and the "best" option is generally reserved for a customer who wants all the bells and whistles of an upgrade adding style, function, durability, or newer technology. So, an upgrade to a new door was totally optional and was offered as a complete solution with a great warranty to save you from having to worry about it again. We believe in fixing it right the first time for our customers to avoid call-backs and further issues down the road. We understand that every customer is different and has varying needs and are glad you gave us a try. Let us know if you need anything else in the future.

Rudy did an install of a new garage door opener and a refurbishment of the door. He was fast, polite and clean. So far, I am delighted with the product and the work.

- Vickie Hamilton

My neighbor, Steve, had his garage door repaired by Precision. He saw me struggling with mine a gave me your card. Robert did a fine job. The door is operating like new. Thank you!

- Sandy Ford

Gary is very good at what he does. He is very professional and gave us excellent service. We were very pleased at the quality of service we received. We would definitely give Precision a 5 Star rating.

- Tony Villa

Your technician was outstanding. He promptly determined what was wrong and discussed my options. He determined that I was retired military and gave me that discount. The work was done quickly and to my satisfaction. I will wholeheartedly recommend your services to others. Thanks, Paul Willems

- Paul Willems

Will was prompt, courteous, and a super quick worker. Our spring broke and it turned out our rollers and cable needed to be replaced. Very nice person. Appreciate the great warranty.

- Dixie & James McAllister

Robert was our technician. He identified the broken spring problem immediately and offered a couple of options. I was pleased with his professionalism and efficiency. Nice guy who takes pride in his work.

- Mike Conant

This is the second time Rudy has come out and fix my door. The first time was to install a new opener and the second time was to fix a broken spring. Rudy is very professional and gets right to work. I will always request Rudy if I ever need a garage door serviced.

- Marita Brooks

A call was made to have the seals replaced on 2 doors. Scheduled almost immediately for same day service. Tech arrived on time after calling to confirm and did an excellent job including cleanup. 5 stars

- Donald Jackson

I was expecting a slow response and an even slower install. Not only were they at the house shortly after 8 a.m., but the install can be done today. I had a couple other companies coming out for an estimate, but I immediately canceled those appointments. Yea Precision!

- Fred Gale

Five Stars! I received excellent service on the same day that I called. Robert was courteous, efficient, and very helpful. He checked out my entire door system, replaced a bulb, and installed my wireless, keyless opener quickly. This was the best service I've gotten from anyone in a long time.

- Dolores Klingbeil

Thank you for letting us know that! It is a pleasure to be of service.

I was only getting a repair, but Rudy gave us some very good reasons why we should consider a new door. Because our door was at least 50 years old and because your product is very good, we decided to go with the new door instead of repair. Rudy was very helpful with information but did not pressure us into making the decision. All my dealings with this company have been very professional and friendly and I am pleased with my experience. They could even install the new door the next day.

- Jan Rimer

1 of my Garage door springs snapped Friday night. Saturday morning I called Precision, Saturday evening my garage door was already working. Fast and reliable!

- Gary Hughes

Loved my Service Tech! Just wanted to let you know that my husband and I were very pleased with the job Will did for us today. He was very polite and knowledgeable. Thank you.

- S. Daugherty

Thank you for writing to let us know that. We will make sure Will hears this as well, it's always good to hear positive feedback.

I would like you to know that Will was a pleasure. Nice, polite, friendly and did a good job. Very satisfied.

- Geno Casanova

Thank you for taking the time to call in and let us know! We appreciate your business and comments.

I give Precision Door Service a 5 star rating. I appreciate the certified technician's expertise and full applicable insurance for a future situation. The timeliness of the service was also appreciated.

- Mary Glazier

Thank you so much! Same day service on a Sunday. Technicians were professional and efficient. New garage door opener is so quiet. All in all, a great experience. Would definitely recommend.

- Cathy Anderson

Will was great. I would recommend him to everyone!

- SCOTT RUCH

Professional and timely service

- Jeff & Lisa Clarke

Great service. Friendly and helpful.

- Josh Keenan

Awesome service!!! We crunched our garage about 6:45 PM. By 8:00 P.M. Rudy had arrived and he was able to raise the door enough so we could get our car out of the garage. Then, he brought the door down and secured it so that we were safe. He was also able to help us with the purchase of a new door and explained our options. It will be here in a day and a half. He was so prompt and courteous. We were really impressed!

- Kelly Roberts