Great service and excellent work.

- Norm Dunn

Rudy was on time, friendly, was able to diagnose my problem quickly. I actually thought I did not have a problem, and was just humoring my wife! But he found an actual problem, and we needed a new motor/assembly. He installed the new drive in 30 minutes flat! He took me through all the buttons and controls and made sure I understood everything before leaving.

- Karen & Mike Jenkins

Thanks for your review, I'm glad you ended up listening to your wife!

Precision door service was there when I needed them. My spring broke and I needed repair ASAP. I called for an appointment and they had a technician at my house within two hours of the call. Rudy the lead technician was able to replace the broken spring and service my garage door (which needed some care) and complete the job in less than two hours. Rudy was great to deal with and very professional. I would recommend Precision Door Service to anyone that needs this type of service!

- Richard Vaquez

Very happy with the new opener and the professional service on the installation. Wish I had done it long ago.

- Mark Raney

I discovered I had a broken torsion spring. I called Precision on Sunday night. I actually got a real person on the phone - on Sunday night. She was very courteous and efficient. She set me up for an appointment on Monday, the next day. She explained the service charge. We are about 50 miles from the company. She answered all my questions. I also used their chat service on their website and got immediate response to my additional questions. Monday Rudy called about 30 minutes before his scheduled appointment time (a 2 hour window). He arrived about 5 minutes before the early part of the 2 hour range). He examined the garage door and lift, and although it was easy to see the broken spring, he listened intently and patiently to my explanations and questions. After he checked everything out he gave me 3 options with quotes, and explained all the details and answered all of my questions. ( 3 options - 1) get the door working (would have to replace springs, and 90 day warranty) - 2) replace springs and one or 2 bearings - 1 year warranty, 3) complete overhaul of all moving parts (all bearings, new springs, new rollers, lubricate and checkout everything with lifetime warranty ). I chose the complete overhaul and am glad I did, the garage door and everything but the lift is 20 years old. Rudy then asked me to move my car out of the garage so he could get to work. (we had been away for about 1 month and the car had been sitting idle in the garage - of course it wouldn't start). Rudy helped me get the car started, and we got it out of the garage, so Rudy to get to work. In less than 40 minutes, Rudy was finished, and we went over what he did. He explained everything in detail. He had to fix some of the brackets and hinges on the door, he had to move the shaft over, so the new bearings would sit on smooth part of shaft. He also checked out all remotes ( I had one the wouldn't program, which he fixed and explained to me what needed to be done), and the keypad. The door now moves smoothly and quietly. And I have a lifetime transferrable warranty on all moving parts, except the opener which had been replaced recently. I would definitely use Precision Garage Door again, and will highly recommend to all friends and neighbors!!! Rudy was great.

- Paul Leo

Thank you for such a thorough review. We appreciate your business as well as your feedback.

I called on Sunday night requesting service ASAP as my door was stuck up. The service rep I spoke to said they had sent the on call tech home and could not send anyone until the next day. I pleaded with him that I was concerned about have my door open all night and that the ad says 24 hour service, but he wouldn't help me. Very dissapointing. However, Rudy arrived this morning and was EXCELLENT!! 6+ Stars for Rudy. Negative stars for the telephone rep last night!!

- Debbie Oliver

Thank you so much for bringing this to our attention. I am so sorry that your first call did not go well. We will make our website much more clear and will inform our Customer Service Representatives to make sure the customers' needs are met by either transferring the call to a technician who can help you close your door safely over the phone until we are able to come out or call the owner to see if coming out is a possibility at all. I am glad your needs were met the following morning and truly thank you for your business and feedback.

Great service from Rudy! He was personable ,professional and efficient with his time during the installation.

- Ed Fallon

Rudy arrived on time. Quickly saw the problem (broken spring). Gave me the three options I have. quickly installed the (2) replacement springs. Satisfied customer.

- Richard Costa

Needed service right away and they responded within hours. Excellent service and no hidden charges. Would recommend and use service again.

- Marlene Kangowski

Very good response time; service was fast and great!

- Robert Homrich

Service was fantastic- on time, quick repair!

- Caryn Hansen

I really appreciate the quick response your company provided to my maintenance request. Your worker was very professional and he knew the problem and was able to fix it. Thanks, Austin

- Austin Drayton

Excellent service, my garage door runs very smoothly now.

- Spencer Cornish

Thanks quick efficient service

- Dorothy Vigil

Rudy drove up from Albuquerque to provide an Angie's List Inspection, Roller replacement and tune/up and Lube to my 80's generation Raynor door opener... and got it fixed and running smoothly! Plus, he is a super-nice guy who is helpful in really explaining what was amiss. I highly recommend Rudy and Precision for your garage door needs! Much Thanks

- Steve Serr

Thank you for sending Rudy out to repair our garage door! He was personable, knowledgable, and efficient, and had us back in business quickly!

- Brian Larsson

Rudy was very professional, but with a sense of humor. He finished the job in less that an hour. I'm pleased with the result.

- David Baldwin

I had a problem with my garage door opener in the morning and by the afternoon Rudy, the technician, and Craig, the owner, were at my house to make things right. Thanks so much for the quick, professional response!

- Geri Martinez

Precision responding to my request for service fast. The technician was professional and made the necessary repairs. I would recommend Precision for garage door service to anyone.

- Liz West (formerly under customer anne knox)

We got a next day appointment. Which was great. The servicemen stayed until the job was done.

- Loretta Gurule

Rudy was polite, professional, efficient, good-humored. Everything was fine. Give him a raise.

- Michael Johnson

Thanks for letting us know!

Rudy called to make sure I was home, showed up 15 minutes later, immediately identified broken hinges, got the door back on track and had the hinges replaced, everything lubricated and working again.

- Roger

The schedule appointment was kept, Rudy was on time and did a great job. There were multiple concerns with my current door, rollers and springs which he took care of and I noticed an immediate improvement in noise and performance when he was finished.

- Wayne Brock

Very prompt service, the service tech was very helpful and informative. The spring and tensioner (?) were broken, he had it replaced and going quickly. Would use Precision again.

- Kathy Berglund

I had purchased my garage door from them last year so I knew the service and products were good. So when my garage would not close I knew who to call. I got a quick response and a technician came out the very next day. I love my garage door opener ! its so quiet!!! Thank you Precision!!!

- Bernadette Saiz

The job was done good by Rudy. Rudy's work is 5 star! I gave 4 star is because of the warranty time. When I called and was told a limited life time warranty, but the receipt was issued that just 90 days warranty for the parts and labor. It's a tremendous difference. Is that true?

- Zukun Chen

I want to thank you for the feedback – it gave me an opportunity to review the “Good, Better, Best” estimate that was put together for you by Rudy. Rudy outlined three (3) options during his visit and you selected the Good option which did include a 90-day warranty. The Better option included a 1-year warranty and the Best option included the Limited Lifetime warranty. The reason for the difference in warranty is due to the parts being replaced, or not replaced, and the impact they will have on the overall performance of the door. We appreciate your business and am glad Rudy’s work was 5-star – we are very blessed to have him on our team. If you have any additional questions please do not hesitate to call me.

Didn't see advertising. I used you through a referral from my friend. Rudy was prompt, courteous and efficient. Definitely would use you again

- Linda Parker

Very good professional service!!

- Steve Marquez

Super! Professional, fast, through!

- Reinhart Schelert

5 star. Timely and courteous service. Rudy was exceptional. Worked diligently, explained process, and completed work in timely manner. Professional and represented company very well.

- Robert Brandhuber