Read what people are saying
about Precision Garage Door

Great job by Will. Quick, thorough, new opener is quiet and door adjusted so it works flawlessly. Thank you!

- David Sternberg

I contacted Precision based on recommendations and reviews I read on Angie's List and Home Advisor. I was promptly contacted by Precision and, after explaining my problem to the operator, she referred me to Craig for further consultation. Craig suggested what the problem might be based on the symptoms I described. Craig then mentioned the most economical approach Precision could take to troubleshoot the problem with a quote as to what Precision would charge for the anticipated service. On the date of my service appointment, Gary arrived a few minutes early and quickly assessed what the problem was. As it turned out, the problem was less than what I'd expected, and Gary not only took the measures that Craig had discussed with me over the phone, but ended up charging me less than what Craig and I had anticipated. I now have a working garage door opener that cost me less to service than what I expected. And, Gary went further to make recommendations on what future tune-up options and prices would be to ensure lasting service from my door opener. I was very pleased with the outcome and professionalism displayed by both Craig and Gary. Thank you both!

- Bryan or nancy Andryszak

Had someplace to go. Went into garage and pressed garage door button. Button didn't work. Screamed. Tried to fix; only broke the rope. Called Precision and 45 minutes later it was fixed. Amazing wife waited so long to get picked up.

- Faye Tatum

5 stars Very pleased with the professionalism Rudy had when explaining the product and associated costs. Cost schedule is easy to understand.

- J Taylor

So very impressed. From the minute I called the response form the gal that answered the phone to the on time service. Also the professional & informative e-mail you sent the e-mail showing pictures of all the technicians so I would see who was coming to my home. The technician that came was Rudy he was friendly, efficient, and did a great job with my repair. Well done Precision I will use you again and also recommend you to my neighbors. 5 stars in my book! Kathie

- Kathie Rossi-Rooney

We had a great experience with your company. Called this morning for garage door opener repair and less than 3 hours later everything was done. Your Technician Rudy was friendly, professional and knowledgeable. Thanks for the fast service!

- Phillip Mckinley

Rudy was dispatched to my house to repair my squeeky, squeeky door....After just a few minutes work the door was quiet again! Then he showed me that my 25 year old door had seen its better days and was actually a safety hazard. I realized he was right and placed an order with Precision to get a new door. I appreciate Rudy's professionalism and knowledge.

- Charles Egbom

5 Star service! Will (our technician) was polite and very professional. He was on the early side of the timeframe we were given. Would highly recommend this company for any of your garage door or opener needs.

- Joe & lynne Fusco

I appreciate the notice of what Ruben looked like and how the men would be attired. They certainly displayed professionalism, courtesy, and promptness. Thank you for everything. I did however, not see my final receipt for services.

- Barbara Russow

Thank you for your business and for your review. I will see that another copy of your invoice gets sent out immediately. Do not hesitate to let us know if you have any other questions or comments.

Robert did a great job. Fast and informative.

- J Martinez

I was very pleased with the efficient and excellent service provided by your technician Rudy. I like the way that you know who is coming to your home.

- Tony Chavez

5 stars

- felix & ruth Morgan

Best, fastest and fairest. Not cheapest, but you pay fair price for high quality. Have used this company in the past and they have never steered me wrong or tried to upsell when unnecessary. Thanks for being great!

- Patricia Krois

The service from Precision was excellent staring with an informative, well organized web site, a friendly, thorough and efficient phone service upon inquiry, and a great service technician who was timely, informative, friendly, and thorough.

- Allan and Patricia Knighten

Thank you for your comments. It is wonderful to hear we are doing what we are supposed to be doing and helping our customers get what they need.

Our technician was Robert. We really appreciate the fact that he was able to come out quickly on a Saturday morning as we had appointments and couldn't close the garage! He was able to identify the problem immediately and fix it quickly. He explained the problem and was very pleasant and professional.

- Michael & margo Danoff

Technician was friendly and professional. I would have liked to see a better discount other than the service charge because I have spent close to $1000 on an old garage door that is 14 years old and I could have chose another company but chose Precision Door three times. Thanks, Paul Gruber

- Paul Gruber

Thank you for your continued patronage! I do see that your service charge was waived, but also that you received a $129.75 package discount on your last bill. I'm glad to hear that you are happy with our service and am sure your lifetime warranty will be well worth the price.

First, I was impressed by your attractive and detailed website. I especially liked the pictures of your technicians, so I knew who was coming. I called and was happy that we could get the repair scheduled so quickly since I didn't know what was wrong with the door, just that the motor was running but the door wasn't going up. When Robert our technician came, he explained exactly what was wrong (chewed up gear), why fixing it would be OK but expensive (half the price of a new opener), and maybe not the best idea (the opener was almost 20 yrs old and something else might break). No pressure to buy a new opener, but it really did seem like the best idea. He installed the new one in only an hour (it's VASTLY better and quieter than the old one), oiled all the old door parts, and walked us through the operation of the new opener. We were really happy with it, and would definitely recommend your company!

- Stephanie and Arnold Padilla

Thank you for you detailed review. It sounds like Robert did just what he was supposed to do in giving you options to make an informed buying decision and we are pleased that you are happy with your service.

I bought a garage door with upgraded hardware around 2011. The left cable has needed replacing about 5 times since then -- it has never failed but continues to unravel. Precision Door has been excellent at handling the warranty work and everything else has been great.

- Dan Morrow

I'm sorry about the troubles you have been having with your cable. I am confident Will has gotten to the root of the problem so this will not continue to have issues. Please let us know if you have any concerns in the future.

Very disappointed. I got your companies advice and bottom line, not good. I was told because my garage door was an "older " one, it would be best to replace entire door instead of " just " spending $800 to replace runners and rollers. I was told by your service guy that because of a " bearing " it would cost the $800 instead of $300. I talked to my good friend , also who is my insurance agent and he told me to call reputable company they use. $ 250.00 for new runners, rollers and also brushing. HMMMM , makes me wonder about the ethics here,

- Joanne Stefan

I am sorry you were not satisfied with our services and am happy you are pleased with the work you had done by the other company. I would like to note that you were not charged for our 25-pt safety inspection which highlighted out all of the issues with your older door since you were not pleased with it's findings. The quote you mentioned for $800 was for two sets of both horizontal tracks and vertical tracks as well as an end bearing plate, 4 jamb brackets 2 flag brackets and a set of lifetime warrantied rollers to optimally fix the mis-aligned track issue you were having. We generally give three options to our customers with the "good" option being the minimal we believe it will take to make your door safe and functional; our "better" option might add services which could be considered preventive; and the "best" option is generally reserved for a customer who wants all the bells and whistles of an upgrade adding style, function, durability, or newer technology. So, an upgrade to a new door was totally optional and was offered as a complete solution with a great warranty to save you from having to worry about it again. We believe in fixing it right the first time for our customers to avoid call-backs and further issues down the road. We understand that every customer is different and has varying needs and are glad you gave us a try. Let us know if you need anything else in the future.

Rudy did an install of a new garage door opener and a refurbishment of the door. He was fast, polite and clean. So far, I am delighted with the product and the work.

- Vickie Hamilton

My neighbor, Steve, had his garage door repaired by Precision. He saw me struggling with mine a gave me your card. Robert did a fine job. The door is operating like new. Thank you!

- Sandy Ford

Gary is very good at what he does. He is very professional and gave us excellent service. We were very pleased at the quality of service we received. We would definitely give Precision a 5 Star rating.

- Tony Villa

Your technician was outstanding. He promptly determined what was wrong and discussed my options. He determined that I was retired military and gave me that discount. The work was done quickly and to my satisfaction. I will wholeheartedly recommend your services to others. Thanks, Paul Willems

- Paul Willems

Will was prompt, courteous, and a super quick worker. Our spring broke and it turned out our rollers and cable needed to be replaced. Very nice person. Appreciate the great warranty.

- Dixie & James McAllister

Robert was our technician. He identified the broken spring problem immediately and offered a couple of options. I was pleased with his professionalism and efficiency. Nice guy who takes pride in his work.

- Mike Conant

This is the second time Rudy has come out and fix my door. The first time was to install a new opener and the second time was to fix a broken spring. Rudy is very professional and gets right to work. I will always request Rudy if I ever need a garage door serviced.

- Marita Brooks

Robert was our technician and came promptly at 815am. He gave me options to chose from. Robert completed the job professionally and efficiently.

- Raymond Smith

A call was made to have the seals replaced on 2 doors. Scheduled almost immediately for same day service. Tech arrived on time after calling to confirm and did an excellent job including cleanup. 5 stars

- Donald Jackson

Rudy is always great -- on time, efficient, and pleasant.

- Karen Langston

I used Precision Overhead Garage Door Service once before when one of the springs broke on my garage door. They were quick, efficient, and friendly. This time, however, they were more than amazing. I was an idiot and ran into my garage door on Super Bowl Sunday. I quickly called the number on the sticker that was thoughtfully left in my garage, and someone actually answered the phone. Within twenty minutes a technician, Robert, was at my house. My garage door was fixed to my satisfaction in thirty minutes. I was amazed, and Robert made me feel less like a dolt. The cost was reasonable. Hopefully, I won't back into my garage door again, but if I ever need someone to come and fix my door, I will definitely call Precision.

- Alexandria Piland

No worries! Things happen and when they do, thank you for thinking of us.